DSI, a trusted and authorized partner of AT&T, is seeking an experienced Contact Center Trainer to lead and deliver high-impact training initiatives for our AT&T customer service and escalation teams. This individual will play a key role in shaping agent performance, driving customer satisfaction, and supporting ongoing operational excellence within our contact center environment.

The ideal candidate brings a strong background in training within a wireless telecom contact center, along with expertise in managing escalated customer interactions, resolving issues through research and collaboration, and coaching others to perform at a high level. This role requires someone who can effectively demonstrate best practices and ensure frontline teams are prepared to handle a wide range of customer needs with professionalism and empathy.

If you’re passionate about training, thrive in fast-paced environments, and have experience in the wireless telecom industry—this is the opportunity for you.

• This is an in-office position that will report to our Richardson, Texas
• Full-time, Monday – Friday 9am – 5pm

About DSI

DSI is a sales enablement company that has an immediate career opportunity for a motivated IT Support Associate to join our team. The IT Support Associate will provide day-to-day support to the organization’s end users desktop computers, printers, phones, mobile devices, and software.

As the IT Support Associate, you will interface directly with internal customers and various departments, troubleshooting user issues to resolution. Additionally, you will assist the IT department with various tasks and support of Audio/Visual equipment including projectors and sound systems.

This is an in-office position that will report to our Urbandale, Iowa office
Schedule Monday – Friday 8:30 am – 5 pm

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.

DSI Systems Inc., an authorized AT&T Representative partner, has an immediate career opportunity for a highly organized and motivated individual to fill one of our critical roles as a Project Manager.

Are you passionate about planning and ensuring that projects are completed within approved parameters? Do you have a talent for identifying potential risks and developing strategies? If so, we have an exciting opportunity for you to join our team as Project Manager.

As a Project Manager at DSI, you will play a crucial part in planning, executing, and closing projects related to our business. You will collaborate with cross-functional teams, including the sales team, upper management, and stakeholders, to ensure the successful delivery of projects on time, within scope, and within budget. Experience in the telecommunications industry, particularly with AT&T services, is highly valued for this role.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI Systems Inc., an authorized partner of DIRECTV, is looking for an energetic and motivated individual to join our Lodging & Institutions sales team as an Entry-Level Sales Representative. This role is perfect for someone who is eager to learn, ready to take the first step in their career, and thrives in a supportive, family-owned business environment. At DSI, we value growth from within—many of our leaders started in entry-level positions just like this one.

As part of our team, you will help bring DIRECTV services to hotels, senior living communities, and other lodging facilities by identifying opportunities, building relationships, and partnering with local dealers. You’ll gain hands-on experience in sales and account management while working closely with a team that values collaboration, trust, and genuine customer relationships.

*THIS IS AN IN-OFFICE POSITION THAT WILL REPORT TO OUR URBANDALE, IOWA OFFICE*
Monday – Friday 8:30 am – 5 pm

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI is a sales enablement company with an immediate career opportunity for an ambitious individual to fill one of our key roles as a Commercial Channel Manager in the Eastern Region. This remote sales position will require approximately 20 – 50% travel within the assigned region.

As the Eastern Region Commercial Channel Manager (CCM), you will be responsible for driving DIRECTV subscribers by working with vendor partners in the Eastern Region. You will drive sales by building relationships with existing and new customers using strong communication and problem-solving skills.

DSI combines a unique go-to-market strategy, cutting-edge proprietary systems, and a family-oriented culture—making this an outstanding opportunity for the right candidate.

• Travel is required 20% - 50% of the time within the Eastern Region
• To qualify for this great opportunity, you will need to live in the Eastern Region, preferably in Georgia, Florida, Alabama, Tennessee, or New York

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI is a sales enablement company with an immediate career opportunity for an ambitious individual to fill one of our key roles as a Commercial Channel Manager in the Eastern Region. This remote sales position will require approximately 20 – 50% travel within the assigned region.

As the Eastern Region Commercial Channel Manager (CCM), you will be responsible for driving DIRECTV subscribers by working with vendor partners in the Eastern Region. You will drive sales by building relationships with existing and new customers using strong communication and problem-solving skills.

DSI combines a unique go-to-market strategy, cutting-edge proprietary systems, and a family-oriented culture—making this an outstanding opportunity for the right candidate.

• Travel is required 20% - 50% of the time within the Eastern Region
• To qualify for this great opportunity, you will need to live in the Eastern Region, preferably in Georgia, Florida, Alabama, Tennessee, or New York

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI is a sales enablement company with an immediate career opportunity for an ambitious individual to fill one of our key roles as a Commercial Channel Manager in the Eastern Region. This remote sales position will require approximately 20 – 50% travel within the assigned region.

As the Eastern Region Commercial Channel Manager (CCM), you will be responsible for driving DIRECTV subscribers by working with vendor partners in the Eastern Region. You will drive sales by building relationships with existing and new customers using strong communication and problem-solving skills.

DSI combines a unique go-to-market strategy, cutting-edge proprietary systems, and a family-oriented culture—making this an outstanding opportunity for the right candidate.

• Travel is required 20% - 50% of the time within the Eastern Region
• To qualify for this great opportunity, you will need to live in the Eastern Region, preferably in Georgia, Florida, Alabama, Tennessee, or New York

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI is a sales enablement company with an immediate career opportunity for an ambitious individual to fill one of our key roles as a Commercial Channel Manager in the Eastern Region. This remote sales position will require approximately 20 – 50% travel within the assigned region.

As the Eastern Region Commercial Channel Manager (CCM), you will be responsible for driving DIRECTV subscribers by working with vendor partners in the Eastern Region. You will drive sales by building relationships with existing and new customers using strong communication and problem-solving skills.

DSI combines a unique go-to-market strategy, cutting-edge proprietary systems, and a family-oriented culture—making this an outstanding opportunity for the right candidate.

• Travel is required 20% - 50% of the time within the Eastern Region
• To qualify for this great opportunity, you will need to live in the Eastern Region, preferably in Georgia, Florida, Alabama, Tennessee, or New York

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI is a sales enablement company with an immediate career opportunity for an ambitious individual to fill one of our key roles as a Commercial Channel Manager in the Eastern Region. This remote sales position will require approximately 20 – 50% travel within the assigned region.

As the Eastern Region Commercial Channel Manager (CCM), you will be responsible for driving DIRECTV subscribers by working with vendor partners in the Eastern Region. You will drive sales by building relationships with existing and new customers using strong communication and problem-solving skills.

DSI combines a unique go-to-market strategy, cutting-edge proprietary systems, and a family-oriented culture—making this an outstanding opportunity for the right candidate.

• Travel is required 20% - 50% of the time within the Eastern Region
• To qualify for this great opportunity, you will need to live in the Eastern Region, preferably in Georgia, Florida, Alabama, Tennessee, or New York

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI Systems Inc., an authorized AT&T partner, is seeking a Payroll Accountant with strong payroll tax expertise to oversee compliance across multiple states and entities. This role is responsible for reviewing third-party tax filings and deposits, researching complex tax issues, performing withholding audits, and preparing supplemental reports for jurisdictions not covered by the vendor. The Payroll Accountant will also handle tax correspondence, update unemployment rates, liaise with tax authorities regarding notices or penalties, and support quarter and year-end activities, including W2 corrections and reconciliations.

This position will collaborate closely with Payroll, Accounting, and Human Resources to ensure accurate reporting of transferred employee wages and taxes while supporting additional tax projects, audits, and account setups or closures. Success in this role requires proven knowledge of federal, state, and local payroll tax laws, experience with multi-entity and multi-state environments, strong Excel skills, and exceptional attention to detail. ADP Enterprise, ADP Reporting, and ADP Smart Compliance experience are highly preferred.

This position will report to our office in Richardson, Texas.

About DSI