The Nuvolo application is an enterprise asset management (EAM) module running on the ServiceNow platform that provides a modern Computerized Management System (CMMS) used by the Healthcare Technology Management (HTM) Service Line across the enterprise, replacing various functionalities of the Automated Engineering Management System/ Medical Equipment Reporting System (AEMS/MERS) module of the VistA platform and Maximo. The HTM Nuvolo Clinical EAM and OT Security modules support clinical asset management with benefits reaped across all departments, improving clinical asset performance through work order documentation and maintenance. Improved capabilities achieved by Nuvolo decreases the negative impact of unavailability of clinical systems and medical devices and improves the overall HTM services provided to clinical staff, Veterans, and their families.

This upcoming potential project will provide Nuvolo Clinical EAM and OT Security Operations and Maintenance (O&M) Support Services for the Department of Veterans Affairs (VA) HTM Service Line. Nuvolo Clinical EAM and OT Security O&M Support Services will provide project management and software support for upgrades, patches, user support, incident response and continuous user feedback improvement.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Field Supervisor is responsible for all aspects of the company’s field-based specimen collection operation, including staffing, training, compliance, and productivity, including the supervision of Lab Services staff covering a specific region. Ensures all Lab Services staff provide prompt, courteous, and reliable service to clients, patients, and colleagues.

The following are intended to be examples of the accountabilities for which the person in this position is responsible. This position description is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Refund Specialist is responsible for processing and researching credit balances and processing refunds.

Essential Functions

Are you a people person with a knack for spotting talent? Do you thrive on engaging in meaningful conversations and building connections over the phone? We’re looking for a passionate and energetic Recruiter to add to our growing Recruitment team!

In this role, you’ll spend a significant amount of time screening resumes, conducting phone interviews, and helping us ensure a smooth hiring process. Your excellent communication skills and ability to connect with candidates will be key to finding the perfect fit for our growing company.

If you enjoy talking on the phone and have a talent for uncovering potential, we want to hear from you!

Monday - Friday, 9:00 am - 5:00 pm

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions. We believe that relationships are the most important part of our business.

Requirements

Remote Customer Support Associate – $19/hr Start, No Degree Needed

Are you great at problem-solving and enjoy helping people? We're seeking motivated individuals to fill our Remote Customer Support Associate positions. In this role, you'll be the first point of contact for our customers, ensuring a positive experience through your support and problem-solving abilities, all from the comfort of your home.

Your Responsibilities:

Address and resolve customer inquiries with professionalism and warmth.
Manage and solve customer issues to ensure satisfaction.
Communicate effectively, both verbally and in writing, to ensure clear understanding.
Maintain a positive attitude and contribute to a supportive team environment.

Ideal Qualifications:

A passion for customer service and a desire to help others.
Excellent communication skills, able to interact effectively with diverse customers.
Ability to work independently, manage time effectively, and prioritize tasks.
Tech-savvy with experience navigating various computer programs.