Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Location: Juneau, Alaska

What We Offer

• Competitive hourly pay + uncapped commission
• Earn $60,000+ annually with performance
• Paid training to set you up for success
• Career advancement opportunities — we promote from within
• 50% AT&T wireless discount
• Employee Profit Sharing Program
• 401(k) with employer match
• Medical, Dental, Vision, and Life insurance available the first month after hire
• Paid vacation, sick time, and bereavement leave

If you enjoy meeting new people, thrive in a fast paced environment, and want unlimited earning potential, this could be the perfect opportunity for you.

Company & Culture

Join Our Team in Juneau, Alaska!

At DSI, we bring over 40 years of sales enablement and customized business solutions, helping our clients and partners grow and succeed. We specialize in retail sales solutions inside major retail environments, connecting customers with leading wireless technology.

We are currently hiring energetic, customer-focused Retail Sales Associates to represent AT&T in a store-within-a-store retail setting. If you thrive in a fast-paced retail sales environment, enjoy helping customers, and are driven by performance goals, we want to meet you.

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

What you will bring:

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Our client isn’t just a marketing agency, they’re creative partners to their clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising and CRM - our client offers a comprehensive suite of expert services. By combining creativity with data-driven insights, they don’t just deliver campaigns, they deliver results.

Their philosophy is simple, hire a team of diverse, passionate people and foster a culture that empowers you to do your best work.

Is it a match? You’re in.

About The Client

Our client is a fast-growing company in the iGaming industry, dedicated to delivering top-tier player experiences through innovative marketing and customer engagement strategies. They are now looking for a Danish-speaking CRM Manager to join their team in Copenhagen and take their customer relationship management to the next level!

The Role

As a CRM Manager, you will be responsible for developing and executing CRM campaigns, ensuring top-tier customer engagement, retention, and reactivation strategies. You will work closely with cross-functional teams to create personalized, data-driven campaigns that enhance the customer journey.

About the Role

As our SEO Expert, you will take full ownership of SEO strategy and execution for a portfolio of e-commerce clients. This is a client-facing role that combines strategic responsibility with hands-on implementation.

You will be responsible for developing, executing, and continuously improving SEO strategies that drive measurable organic growth. This role requires you to think ahead, identify risks early, and solve problems before they impact performance or client confidence.

You will work autonomously on day-to-day client work while collaborating closely with the Marketing Manager on strategic direction, complex challenges, and innovation within our SEO offering.

Mission Statement

The primary mission of the SEO Expert is to ensure that client SEO strategies are executed effectively, proactively, and with measurable business impact. This means anticipating challenges, adapting to changes in search behavior, and consistently delivering strong organic growth for e-commerce clients.

About the Role

As our SEO Expert, you will take full ownership of SEO strategy and execution for a portfolio of e-commerce clients. This is a client-facing role that combines strategic responsibility with hands-on implementation.

You will be responsible for developing, executing, and continuously improving SEO strategies that drive measurable organic growth. This role requires you to think ahead, identify risks early, and solve problems before they impact performance or client confidence.

You will work autonomously on day-to-day client work while collaborating closely with the Marketing Manager on strategic direction, complex challenges, and innovation within our SEO offering.

Mission Statement

The primary mission of the SEO Expert is to ensure that client SEO strategies are executed effectively, proactively, and with measurable business impact. This means anticipating challenges, adapting to changes in search behavior, and consistently delivering strong organic growth for e-commerce clients.