energy products

Portuguese Speaking Customer Service for Green Energy Company in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Portuguese Speaking Customer Service Representatives with a passion for green energy in Greece. This role is perfect for individuals who are dedicated to sustainability and customer support. As a member of our customer service team, you will assist customers in Portuguese, helping them with inquiries related to green energy products and services.


Key Responsibilities

  • Manage customer inquiries regarding green energy solutions, renewable energy sources, and service-related questions via phone, email, and chat in Portuguese.
  • Provide detailed information on energy products, pricing, and sustainability initiatives.
  • Assist customers with installation inquiries, service schedules, and maintenance information.
  • Resolve customer issues and complaints promptly, ensuring a top-notch experience.
  • Document all customer interactions accurately in the CRM system for reference.
  • Collaborate with internal teams to enhance service delivery and customer satisfaction.
  • Stay informed about the latest developments in green energy technologies and company offerings.

Requirements

Job Skills

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Dutch Speaking Customer Service For Eneco - Remote In Greece - 1646 Per Month

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Dutch Speaking Customer Service Representatives for Eneco, a leading energy company, available for remote work in Greece. This role is perfect for individuals who are enthusiastic about energy services and passionate about providing excellent customer support. As a customer service representative, you will assist Dutch-speaking customers with their inquiries related to energy products and services.


Key Responsibilities

  • Manage customer inquiries in Dutch regarding energy services, billing, and account management via phone, email, and chat.
  • Provide accurate information on Eneco's products, services, and energy-saving tips.
  • Assist customers with account setup, changes, and troubleshooting any issues they may encounter.
  • Resolve customer complaints and concerns efficiently to ensure a positive customer experience.
  • Document all interactions accurately in the CRM system for follow-up and improvement purposes.
  • Stay informed about new products and industry trends to provide customers with relevant information.
  • Collaborate with internal teams to enhance overall customer satisfaction and service efficiency.

Requirements

Job Skills

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Dutch Speaking Customer Service for Energy Company - Work In Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an exciting opportunity for Dutch Speaking Customer Service Representatives at an energy company, located in Sofia, Bulgaria. This position is perfect for individuals who are customer-focused and eager to work in a dynamic environment within the energy sector. As part of our customer service team, you will assist clients in Dutch, providing information and support related to energy products and services.


Key Responsibilities

  • Respond to customer inquiries regarding energy services, plans, and account management through phone, email, and live chat in Dutch.
  • Provide clarity on pricing, contract terms, and service offerings to customers.
  • Assist customers with setup, billing questions, and resolving service-related issues.
  • Accurately document all customer interactions in our CRM system for record-keeping and follow-up.
  • Collaborate with internal teams to ensure efficient service delivery and resolution of customer queries.
  • Stay updated on energy industry trends and company developments to offer informed guidance to clients.

Requirements

Job Skills

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German Speaking Customer Service for Sustainability & Green Energy Company

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for a leading Sustainability & Green Energy Company. This role is perfect for individuals who are passionate about environmental issues and committed to promoting sustainable practices. As a customer service representative, you will engage with customers in German, providing them with essential information and support related to green energy products and services.


Key Responsibilities

  • Handle customer inquiries regarding sustainable products, energy solutions, and services via phone, email, and chat in German.
  • Provide detailed information on green energy options, pricing, and benefits.
  • Assist customers with the installation process, service requests, and troubleshooting issues.
  • Resolve customer complaints and inquiries promptly, ensuring a positive experience.
  • Document all customer interactions accurately in the CRM system for record-keeping and follow-up.
  • Collaborate with internal teams to facilitate service delivery and customer satisfaction.
  • Stay informed about industry trends and company initiatives to provide relevant assistance to customers.

Requirements

Job Skills

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Dutch / Flemish Speaking Agent For Eneco - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for a Dutch/Flemish Speaking Agent for Eneco, allowing you to work remotely from the picturesque country of Greece. In this position, you will be responsible for providing exceptional customer support to Dutch/Flemish-speaking clients, helping them navigate Eneco's energy products and services.


Responsibilities

  • Engage with customers through phone, email, and chat in Dutch/Flemish, providing them with accurate information and support for their energy needs.
  • Assist customers with account inquiries, billing issues, and service-related questions in a timely and friendly manner.
  • Troubleshoot problems concerning products and services, ensuring all solutions are effectively communicated to the customers.
  • Document each customer interaction in the CRM system to maintain high standards of service quality.
  • Work collaboratively with other teams to resolve escalated issues and enhance the overall customer experience.
  • Stay informed about Eneco's product offerings and energy-related news to better assist customers.

Requirements

Job Skills

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Dutch Speaking Energy Advisor - Paid Relocation to Sofia

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Speaking Energy Advisor and take advantage of a fantastic opportunity to relocate to Sofia with paid relocation! In this role, you will be at the forefront of advising clients on efficient energy practices and sustainable solutions. You will utilize your expertise to guide Dutch-speaking customers in optimizing their energy consumption while contributing to a greener future.


Key Responsibilities

  • Engage with clients to assess their energy needs and offer personalized energy solutions.
  • Perform energy assessments to identify efficiency improvements and cost-saving opportunities.
  • Educate clients on various energy products and services through informative presentations.
  • Establish and nurture lasting relationships with clients to ensure satisfaction and retention.
  • Stay informed about industry trends and regulatory changes that impact energy consumption.
  • Work closely with cross-functional teams to implement energy efficiency programs.

Requirements

Job Skills

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Dutch Speaking Energy Advisor - Paid Relocation to Sofia

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Speaking Energy Advisor and embark on an exciting career with paid relocation to Sofia! This position is ideal for individuals passionate about sustainable energy solutions and customer service. As an Energy Advisor, you will play a crucial role in helping clients navigate their energy needs, providing expert advice and tailored solutions to enhance energy efficiency.


Key Responsibilities

  • Assist clients in understanding their energy requirements and provide effective solutions to optimize energy consumption.
  • Conduct thorough energy assessments and audits to identify areas for improvement.
  • Develop and deliver clear presentations to clients about energy products and services.
  • Maintain strong relationships with customers, ensuring ongoing support and satisfaction.
  • Stay updated on the latest energy trends, regulations, and technologies to offer informed advice.
  • Collaborate with internal teams to facilitate the implementation of energy solutions and services.

Requirements

Job Skills

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Klantenadviseur Energie - Betaalde relocatie naar Bulgarije

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Klantenadviseur Energie (Customer Advisor Energy) to join our team in Bulgaria, with the added benefit of paid relocation. In this role, you will be instrumental in assisting customers with their energy needs, providing expert advice and ensuring they receive exceptional service while navigating the energy market.


Key Responsibilities

  • Provide inbound customer support by addressing inquiries related to energy products and services.
  • Guide customers through their options and assist them in choosing the best energy plans for their needs.
  • Handle issues and complaints efficiently, ensuring a positive customer experience.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with internal departments to resolve customer concerns effectively.
  • Stay updated on industry regulations, trends, and energy solutions to offer informed recommendations to clients.

Requirements

Job Skills

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Slovak Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Slovak Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. If you have a strong interest in the energy industry and a passion for customer service, this role is designed for you. You will provide support and information to customers while ensuring they have a seamless experience in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding energy services, pricing, and billing through phone, email, and live chat in Slovak.
  • Assist customers with account management, service details, and troubleshooting issues.
  • Provide accurate information about energy products, promotions, and regulations within the Oil & Gas sector.
  • Resolve customer complaints and inquiries promptly to maintain high satisfaction levels.
  • Document all customer interactions in the CRM system for record-keeping and follow-up.
  • Collaborate with technical teams to ensure efficient problem resolution and customer support.
  • Stay informed on industry developments and company offerings to enhance customer interactions.

Requirements

Job Skills

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Slovak Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Slovak Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This position is ideal for individuals who are passionate about energy solutions and dedicated to providing top-notch customer support. As a representative, you will assist clients with their inquiries and help them navigate the complexities of energy services while communicating in Slovak.


Key Responsibilities

  • Respond to customer inquiries related to oil and gas services, pricing, and regulations via phone, email, and chat in Slovak.
  • Assist customers with service activation, problem resolution, and account management.
  • Provide accurate information regarding energy products and guidelines.
  • Document all customer interactions and report issues to relevant teams for resolution.
  • Collaborate with technical support and field teams to facilitate customer needs.
  • Stay updated on industry trends and regulatory changes to provide informed responses.

Requirements

Job Skills

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