Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. This role is ideal for individuals who are passionate about providing exceptional service and have a strong interest in transportation solutions. As a representative, you will engage with customers and assist them in navigating their transportation needs while communicating effectively in French.

Key Responsibilities

• Manage customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in French.
• Provide accurate information on shipping options, delivery timelines, and service policies.
• Assist customers with the booking process, changes, and cancellations of services.
• Resolve any issues or complaints in a timely and professional manner.
• Document customer interactions accurately in our CRM system for future reference.
• Collaborate with operational teams to provide real-time information to customers.
• Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Mercier Consultancy MD is delighted to present a fantastic opportunity for French Speaking Customer Service Representatives in the Retail industry. This role is perfect for individuals who are enthusiastic about providing excellent customer service and have a passion for retail. As a key member of our team, you will assist customers in navigating their shopping experience, answering inquiries, and resolving issues all while communicating in French.

Key Responsibilities

• Handle customer inquiries regarding products, services, and store policies via phone, email, and chat in French.
• Assist customers with order placement, returns, exchanges, and account management.
• Provide product recommendations and information to enhance the customer shopping experience.
• Resolve customer complaints and issues promptly and professionally.
• Document interactions accurately in the customer relationship management (CRM) system.
• Collaborate with store teams to ensure customer satisfaction and efficient service delivery.
• Stay updated on promotions, new products, and retail trends to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for French Speaking Customer Service Representatives in the Real Estate industry. This role is designed for individuals who are passionate about real estate and are dedicated to providing outstanding customer service. You will play a vital role in assisting clients with their inquiries, providing information on real estate services, and ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries related to real estate listings, property management, and rental services via phone, email, and live chat in French.
• Provide comprehensive information on available properties, leasing terms, and the purchasing process.
• Assist clients with application processes, scheduling property viewings, and addressing any concerns.
• Resolve customer issues and complaints promptly, ensuring client satisfaction.
• Document all interactions accurately in the CRM system for efficient follow-up and records.
• Collaborate with real estate agents and other internal teams to enhance the customer experience.
• Keep abreast of the real estate market trends and company offerings to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives in the Manufacturing industry. If you are passionate about customer service and have an interest in manufacturing processes, this role is perfect for you. You will be essential in assisting clients with their inquiries, ensuring they receive outstanding support in French.

Key Responsibilities

• Manage customer inquiries related to manufacturing products, services, and processes via phone, email, and live chat in French.
• Provide information on product specifications, order status, and delivery timelines.
• Assist customers with order placements, modifications, and cancellations.
• Address and resolve customer complaints in a timely manner, ensuring high levels of satisfaction.
• Document all customer interactions and transactions accurately in the CRM system.
• Collaborate with production and logistics teams to provide customers with real-time updates and information.
• Stay informed about industry trends and product offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who have a strong passion for travel and customer interaction. As a customer service representative, you will assist clients with various inquiries related to travel accommodations, reservations, and attractions, providing exceptional service in French.

Key Responsibilities

• Manage customer inquiries regarding hotel bookings, travel arrangements, and tourism services via phone, email, and live chat in French.
• Provide detailed information about the company's offerings, including special promotions and travel guidelines.
• Assist customers with reservation changes, cancellations, and any special requests.
• Resolve customer complaints and issues efficiently while ensuring customer satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with hotels and tourism partners to ensure seamless travel experiences for customers.
• Stay updated on industry trends, destination information, and company offerings to provide relevant assistance.

Requirements

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are seeking a Junior Back Office Administrator to join our team in Aspropyrgos. This role is stable and process-oriented, focused on supporting accurate handling, recording, and archiving documentation related to waste management operations. The position requires attention to detail, organizational skills, and a willingness to learn, and the ideal candidate is comfortable in an industrial environment.

Role Overview

This role is ideal for individuals seeking long-term stability, who are detail-oriented, methodical, and motivated to support compliance and administrative processes. While prior experience in waste management is considered an advantage, we welcome candidates without direct experience who demonstrate the willingness and ability to learn.

Key Responsibilities

TELCOSERV S.A., part of the ADAPTIT Group, specializes in the installation, parameterization, and maintenance of telecom equipment and network and plays a key role in developing critical infrastructure across Greece.  

ADAPTIT Group, guided by our vision to be the trusted partner for seamless connectivity and cybersecurity, we stay at the forefront of technological advancements in Greece and beyond. Our mission is to create lasting impact through strong partnerships, deep expertise, and resilient, future-ready solutions. Since 2012, we have proudly showcased our work at MWC and remain active members of international business chambers.  

Our culture is grounded in trust, ownership, and collaboration, where open communication, shared purpose, and continuous growth define how we work. As a team, we stay agile and customer-focused, committed to delivering innovative solutions that create value for our people and clients alike. 

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics services. This position is a perfect fit for individuals who are passionate about the transportation sector and skilled in providing top-notch customer service. In this role, you will assist customers in Spanish, helping them navigate their transportation needs with efficiency and care.

Key Responsibilities

• Handle customer inquiries regarding transportation services, bookings, and pricing via phone, email, and live chat in Spanish.
• Provide information on shipping options, scheduling, and service regulations to ensure clarity and satisfaction.
• Assist customers with service reservations, modifications, and cancellations.
• Resolve customer issues and complaints in a timely and effective manner.
• Maintain accurate documentation of customer interactions and transactions within our CRM system.
• Work closely with operational teams to relay real-time updates about service changes or delays.
• Stay informed about industry trends and service updates to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Spanish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is ideal for individuals who have a strong background in customer service and a keen interest in logistics. In this role, you will provide support to our clients by addressing their inquiries and ensuring smooth operations within the supply chain.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipping processes, and supply chain solutions via phone, email, and chat in Spanish.
• Provide accurate information about shipping rates, timelines, and delivery options.
• Assist customers with account management, including service updates and troubleshooting inquiries.
• Document customer interactions accurately, ensuring thorough record-keeping.
• Collaborate with internal teams to resolve logistical issues and improve service delivery.
• Stay informed about industry trends and company offerings to provide up-to-date information to customers.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Portuguese Speaking Customer Service Representatives in the telecommunications industry. This position is perfect for individuals who are enthusiastic about technology and are dedicated to providing exceptional customer support. As a customer service representative, you will engage with clients in Portuguese, assisting them with their telecommunications needs and ensuring they receive the best possible experience.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Portuguese.
• Assist customers with account setup, billing inquiries, and service modifications.
• Provide timely and accurate information regarding product features, promotions, and service availability.
• Resolve customer complaints and technical issues effectively to ensure customer satisfaction.
• Accurately document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to enhance service delivery and overall customer experience.
• Stay updated on new products, services, and industry trends to better assist customers.

Requirements