Mercier Consultancy MD is delighted to present an opportunity for French Speaking Customer Service Representatives in the Food & Beverage industry. This position is ideal for individuals who are passionate about delivering exceptional customer service and have a strong interest in food and beverage products. As a representative, you will assist customers in their inquiries, ensuring they enjoy a seamless experience while interacting with our offerings.

Key Responsibilities

• Manage customer inquiries related to food and beverage products, orders, and services via phone, email, and chat in French.
• Provide information about product ingredients, nutritional facts, and special promotions.
• Assist customers with order processing, changes, and issue resolution in a timely manner.
• Document customer interactions and feedback accurately in the customer relationship management (CRM) system.
• Collaborate with teams to enhance product knowledge and customer experience.
• Stay updated on industry trends and company offerings to provide relevant information.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who have a strong interest in construction services and a passion for excellent customer care. As a customer service representative, you will assist clients in French, providing support and information related to their construction inquiries and needs.

Key Responsibilities

• Handle customer inquiries regarding construction services, project timelines, and service offerings via phone, email, and chat in French.
• Provide information on project details, pricing, and service contracts to clients.
• Assist customers with scheduling appointments and project updates.
• Resolve customer complaints and issues efficiently while ensuring a high level of satisfaction.
• Document all interactions accurately in the CRM system for record-keeping and future reference.
• Collaborate with project managers and other internal teams to ensure seamless communication and service delivery.
• Stay informed about industry developments and company services to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the Real Estate industry. This role is ideal for individuals who are passionate about real estate and providing excellent customer service. As a representative, you will assist clients with their inquiries related to property listings, rentals, and sales, all while ensuring a positive experience in Dutch.

Key Responsibilities

• Manage customer inquiries related to real estate services, including property listings and market information via phone, email, and chat in Dutch.
• Assist clients with the buying, selling, and renting processes, providing accurate information and guidance.
• Resolve customer complaints and issues in a timely and effective manner.
• Document all customer interactions accurately in the CRM system for accountability and future reference.
• Collaborate with real estate agents and other departments to enhance customer satisfaction.
• Stay updated on industry trends and property listings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Dutch Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals who are passionate about providing exceptional customer support while engaged in the dynamic environment of construction services. In this position, you will assist clients with their inquiries, ensuring smooth communication and outstanding service.

Key Responsibilities

• Manage inquiries related to construction projects, services, and products via phone, email, and live chat in Dutch.
• Provide clients with accurate information about project timelines, costs, and service offerings.
• Coordinate with project managers and construction teams to resolve customer concerns.
• Document all customer interactions thoroughly to ensure proper follow-up and record-keeping.
• Assist in troubleshooting and addressing any issues that may arise during construction projects.
• Stay updated on industry trends and best practices to provide informed guidance to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives in the banking industry. This position is ideal for individuals who have a strong interest in financial services and a commitment to delivering exceptional customer support. As a representative, you will assist clients in navigating banking products and services, all while communicating effectively in Dutch.

Key Responsibilities

• Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Dutch.
• Provide detailed information on account options, loan products, and investment services.
• Assist customers with online banking, transaction inquiries, and troubleshooting issues.
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Document all customer interactions accurately and maintain comprehensive records in the CRM system.
• Collaborate with internal teams to improve service delivery and customer experience.
• Stay informed about banking regulations and financial products to provide accurate assistance.

Requirements

We are looking for a Game Mathematician to design and fine-tune game math models and perform simulations. You will collaborate with developers and product owners, providing mathematical insights and specifications throughout the game development process.

Requirements

• University degree in mathematics / computer science / technology / engineering;
• At least 1.5 years commercial experience as a game mathematician (or similar position) in online gambling;
• An understanding of how different slot mechanics work;
• A high level of attention to detail: the ability to spot even small mistakes in your math models and troubleshoot them;
• Brilliant at solving abstract and highly complex math problems;
• Data-driven and analytical mindset in decision-making;
• Teamwork experience;
• English B2+.

Will be a plus:

• Scripting skills in Python;
• Experience with Git (or other VCS);
• Motivated by challenges and stretch goals;
• Strong mathematical intuition, creativity and curiosity;
• Ability to look at games from players' point of view;
• Self-organization, ability to prioritize tasks.

Responsibilities:

On behalf of our client we are recruiting a results-driven professional to join the on-site team in the role of Senior Project Manager to lead local and international team members to the successful completion of assigned scope as part of the Project Management Office reporting.

KEY ACCOUNTABILITIES 

The Senior Project manager will report directly to the Project Director and has as main accountabilities:

·        Develop and provide strategic direction over assigned scope and ensure execution in alignment with the overall project goals

·        Establish a framework and methodology for execution of and monitoring of scope in alignment the project governance in various contacting environments including governance of EPCs

·        Assign projects to personnel functioning as deputy project managers and project engineers

·        Accountable for the on time and on budget execution of assigned projects requiring collaboration with outside groups such as construction, engineering and project controls

·        Manage and oversee contract administration and contract monitoring functions for the provision of services from EPCs and other contractors

·        Supervise, direct and accountable for the direct output of each member of the project team

​​Union Maritime Limited has experienced exceptional growth over the last five years, and as part of this expansion, we recognise the need to strengthen our global commercial presence.

We are excited to introduce a new and highly impactful role: Commercial Analytics Associate. Based in our London office, this position offers an outstanding opportunity for a motivated and ambitious individual to make a significant contribution to our dynamic and rapidly expanding Commercial team. 

Role Summary
As a Commercial Analytics Associate, you will work closely with the Head of Commercial Analytics and collaborate with the broader Commercial team to drive key strategic initiatives.

You will have the chance to develop and implement analytical models that influence major business decisions and projects. This role offers a hands-on experience in the fast-paced world of international shipping and maritime investments, allowing you to contribute directly to Union Maritime's continued growth and success.

Key Responsibilities

As a Commercial Analytics Associate, you will play a critical role in supporting and enhancing the Commercial team's strategic efforts by: 

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Gaming industry, based in Greece. This role is ideal for individuals who are passionate about gaming and customer interaction. As a member of our team, you will provide support to customers while ensuring they have an exceptional experience in Spanish.

Key Responsibilities

• Manage customer inquiries related to gaming products, services, and account issues via phone, email, and chat in Spanish.
• Provide information on game features, updates, promotions, and troubleshooting assistance.
• Assist customers with account management tasks, including registration, billing inquiries, and technical support.
• Resolve any issues or complaints in a timely manner to ensure customer satisfaction.
• Document all customer interactions accurately in our CRM system for reference and follow-up.
• Collaborate with other departments to enhance the overall customer experience.
• Stay updated on gaming trends and company offerings to provide accurate information to customers.

Requirements

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team. You will play a critical part in driving innovatio and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Activities