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Slovak Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to introduce an opportunity for Slovak Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who have a passion for technology and a strong commitment to customer satisfaction. As a customer service representative, you will assist clients in Slovak with their telecommunications inquiries, ensuring a seamless and positive experience throughout.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, including mobile plans, devices, and technical support via phone, email, and live chat in Slovak.
  • Guide customers with account creation, billing questions, and service adjustments.
  • Provide detailed information about product features, promotions, and service options.
  • Effectively resolve customer complaints and technical issues to achieve high customer satisfaction.
  • Document customer interactions accurately in the CRM system, following company protocols and guidelines.
  • Coordinate with internal teams to improve service delivery and enhance customer satisfaction.
  • Stay informed about new products, service updates, and industry trends to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Slovak Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who are passionate about customer service and want to make a positive impact on the shopping experience of our clients. As a representative, you will assist customers in Slovak, providing essential support and guidance on various retail products and services.


Key Responsibilities

  • Respond to customer inquiries regarding retail products, orders, and services via phone, email, and chat in Slovak.
  • Assist customers with order placement, modifications, and cancellations.
  • Provide accurate information on product availability, pricing, and promotions.
  • Resolve customer complaints and issues efficiently, ensuring maximum satisfaction.
  • Document customer interactions in the CRM system for future reference.
  • Collaborate with warehouse and inventory teams to provide up-to-date information on delivery timelines.
  • Stay informed about current promotions, products, and retail policies to provide helpful insights to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are passionate about providing top-notch customer service while navigating the dynamic logistics environment. In this position, you will engage with customers in Slovak, helping them with their inquiries and ensuring smooth operations within the supply chain.


Key Responsibilities

  • Respond to customer inquiries regarding logistics services, delivery schedules, and supply chain processes via phone, email, and chat in Slovak.
  • Provide clear information about freight options, pricing, and service terms.
  • Assist customers with shipment tracking, booking requests, and managing logistics operations.
  • Resolve any issues or complaints promptly and ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with operational teams to provide customers with timely and accurate information.
  • Stay informed on logistics trends and service updates to assist customers effectively.

Requirements

Job Skills

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Latvian Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Latvian Speaking Customer Service Representatives specializing in the Real Estate industry. This role is ideal for individuals who have a passion for real estate and enjoy assisting clients with their property needs. As a customer service representative, you will engage with clients in Latvian, providing them with support and guidance through their property-related inquiries.


Key Responsibilities

  • Manage customer inquiries regarding real estate listings, sales, and rental processes via phone, email, and chat in Latvian.
  • Provide information on available properties, market trends, and pricing.
  • Assist clients with scheduling viewings, processing applications, and navigating the buying or renting process.
  • Resolve any issues or queries promptly to ensure customer satisfaction.
  • Document all customer interactions thoroughly in the CRM system for record-keeping and follow-up.
  • Collaborate with real estate agents and other internal teams to provide comprehensive support to clients.
  • Stay informed about local market conditions and real estate regulations to provide accurate information to customers.

Requirements

Job Skills

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Latvian Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a position for Latvian Speaking Customer Service Representatives in the Education & E-Learning industry. If you are passionate about supporting learners and educators in their journey with e-learning solutions, this is the role for you. As a customer service representative, you will be instrumental in assisting students and institutions with their inquiries, helping them make the most of our educational services.


Key Responsibilities

  • Respond to customer inquiries related to e-learning platforms, course offerings, and enrollment processes via phone, email, and live chat in Latvian.
  • Provide guidance on technical issues and assist users in navigating online learning tools.
  • Support students and educators with course selection, scheduling, and account management.
  • Document customer interactions and feedback accurately in our CRM system.
  • Collaborate with educational teams to relay customer feedback and enhance the user experience.
  • Stay updated on new educational products and features to offer informed support.

Requirements

Job Skills

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Latvian Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for Latvian Speaking Customer Service Representatives in the Automotive industry. If you are passionate about automobiles and committed to providing outstanding customer support, this role is perfect for you. You will assist customers with their inquiries related to automotive products and services, ensuring they receive exceptional assistance in Latvian.


Key Responsibilities

  • Manage customer inquiries regarding automotive services, vehicle specifications, and maintenance via phone, email, and chat in Latvian.
  • Assist customers with booking appointments for services, repairs, and other automotive needs.
  • Provide information on product features, promotions, and financing options available.
  • Resolve customer complaints and technical issues promptly and effectively.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical and sales teams to enhance the customer experience.
  • Stay informed about industry trends and new automotive products to provide relevant information to customers.

Requirements

Job Skills

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Italian Speaking Customer Service For International Airline - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remarkable opportunity for Italian Speaking Customer Service Representatives for an International Airline based in Athens. If you have a passion for travel and a strong commitment to providing high-quality customer service, this is the perfect role for you. As a member of our customer service team, you will assist passengers with their inquiries and ensure an exceptional travel experience while communicating effectively in Italian.


Key Responsibilities

  • Assist customers with flight inquiries, bookings, cancellations, and changes via phone, email, and chat in Italian.
  • Provide accurate information on travel regulations, baggage policies, and available services.
  • Resolve customer complaints and issues promptly, aiming for satisfactory resolutions.
  • Document customer interactions and inquiries accurately in the CRM system.
  • Collaborate with various internal departments to ensure seamless customer experiences.
  • Stay informed about airline offerings, promotions, and travel updates to assist customers effectively.

Requirements

Job Skills

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Dutch Speaking Customer Service For U.S. Multinational Technology Corporation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a prominent U.S. Multinational Technology Corporation. This role is ideal for technology enthusiasts who are committed to delivering outstanding service. As a representative, you will assist customers with inquiries about technology products and services, ensuring a seamless and positive experience in Dutch.


Key Responsibilities

  • Manage customer inquiries related to technology products and services via phone, email, and live chat in Dutch.
  • Provide detailed information regarding product features, pricing, and availability.
  • Assist customers with order processing, account management, and technical support.
  • Address customer complaints and troubleshoot issues to ensure satisfaction.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with internal teams to resolve customer issues and improve service delivery.
  • Stay updated on industry trends and company offerings to provide informed support to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For A Global Logistics Provider

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives with a leading global logistics provider. This role is perfect for individuals who have a passion for logistics and customer support. As a customer service representative, you will assist clients in navigating their logistics needs, ensuring an outstanding service experience in Dutch.


Key Responsibilities

  • Handle customer inquiries regarding logistics services, shipment tracking, and pricing via phone, email, and chat in Dutch.
  • Provide information on shipping options, delivery schedules, and customs regulations.
  • Assist customers with booking logistics services, changes, and cancellations.
  • Resolve any issues or complaints promptly, ensuring customer satisfaction and maintaining a positive relationship.
  • Document all customer interactions accurately in the CRM system for tracking and reporting purposes.
  • Collaborate with operational teams to provide customers with real-time updates and solutions.
  • Stay informed about the logistics industry and company services to better assist customers.

Requirements

Job Skills

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Swedish Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Swedish Speaking Customer Service Representatives within the rapidly evolving Social Media industry. This role is perfect for individuals who are passionate about social media platforms and are dedicated to providing exceptional customer support. In this position, you will assist users in navigating their inquiries, resolving issues, and ensuring a seamless experience as they engage with our services.


Key Responsibilities

  • Handle customer inquiries and support requests related to social media platforms via phone, email, and chat in Swedish.
  • Assist users with account management, privacy settings, and feature usage.
  • Resolve technical issues and provide guidance on troubleshooting steps.
  • Document all customer interactions accurately to maintain comprehensive records.
  • Collaborate with product and technical teams to escalate and resolve complex issues.
  • Stay updated on social media trends and platform updates to provide current information to users.

Requirements

Job Skills

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