Robusta assists organizations in transitioning to a digital-first approach, crafting unforgettable experiences for their customers. We provide strategy, design, product, and technology services to prominent businesses and brands, utilizing our go-to-market expertise to facilitate seamless customer experiences and enhance conversion rates.

About the Role

The Senior Client Growth Manager is a strategic commercial leadership role responsible for driving end-to-end revenue growth through new business acquisition, account expansion, and client retention.

The role owns an individual revenue target while also leading, mentoring, and coaching a team of Client Growth professionals to achieve their commercial objectives. The Senior Client Growth Manager is responsible for building strong senior-level client relationships, identifying growth opportunities, managing the sales cycle, and ensuring revenue and profitability targets are met.

This role requires a strong balance of hands-on commercial ownership and people leadership, with a focus on driving both personal and team performance.

Mercier Consultancy MD is excited to offer a wonderful opportunity for Portuguese Speaking Customer Service Representatives, with the chance to work in vibrant Sofia, Bulgaria. This role is ideally suited for individuals who are passionate about delivering high-quality customer service and providing assistance to clients in Portuguese. As a representative, you will engage with customers, helping them navigate their inquiries and enhancing their overall experience.

Key Responsibilities

• Handle customer inquiries related to products and services via phone, email, and chat in Portuguese.
• Provide accurate information on company offerings, policies, and troubleshooting methods.
• Assist customers with account management, order processes, and any issues they may encounter.
• Resolve customer complaints and inquiries promptly to ensure a high level of customer satisfaction.
• Document all interactions and feedback in the CRM system for proper record-keeping.
• Collaborate with internal teams to enhance customer service delivery and address client needs effectively.
• Stay informed about market trends and product updates to offer relevant and helpful solutions.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for a French Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with fully paid relocation provided! In this engaging role, you will have the chance to connect with clients, understand their unique needs, and develop customized solutions that propel their business success. If you are passionate about technology and excel in customer engagement, this could be the perfect role for you!

Key Responsibilities

• Conduct consultations with clients to understand their specific challenges and business objectives.
• Design and propose tailored solutions that effectively address client needs and enhance operations.
• Serve as a trusted advisor by providing insightful recommendations to improve client outcomes.
• Collaborate with internal teams to ensure the smooth implementation of solutions and provide continuous support.
• Facilitate training sessions for clients, helping them maximize the utilization of our products and services.
• Stay informed about market trends and emerging technologies to provide relevant insights to clients.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for Czech Speaking professionals looking to advance their careers in Greece! We offer fully paid relocation for individuals who are fluent in Czech and eager to immerse themselves in a vibrant work environment. You will play a crucial role in helping our clients while enjoying the beauty and culture of Greece.

Key Responsibilities

• Provide exceptional customer support to Czech-speaking clients via phone, email, and chat.
• Assist customers with inquiries relating to products and services, ensuring their needs are met effectively.
• Process orders and manage customer accounts accurately within our systems.
• Handle any customer complaints or issues promptly, maintaining a high level of satisfaction.
• Collaborate with various teams to streamline processes and enhance the customer experience.
• Stay up-to-date with product knowledge and market trends to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Croatian speakers! If you're looking for a fresh start in a beautiful country, we offer various roles with fully paid relocation to Greece. Join our dynamic team and work in a supportive environment that values your skills and ambition.

Key Responsibilities

• Engage with Croatian-speaking clients and assist them with inquiries regarding services and bookings.
• Provide information about the local culture, attractions, and amenities to enhance client experiences.
• Process client requests and ensure all interactions are handled with professionalism and courtesy.
• Document and manage client conversations and transactions accurately in our CRM system.
• Collaborate with team members to improve customer service processes and enhance overall client satisfaction.
• Stay updated on market trends and service offerings to provide informed support.

Requirements

Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce.

We are also market leaders in AI and analytics consulting in the CPG & retail industry with over 40% of our revenues coming from the sector. This is our fastest-growing sector, and we are beefing up our talent in the space.

We are seeking an experienced Data Science Lead to lead our Pricing and Promotion Optimization team. In this role, you will drive the development and execution of product strategies that enhance pricing and promotion initiatives. The ideal candidate will have a strong background in product management with a focus on analytics-driven decision-making, as well as proven experience in roadmap planning and cross-functional team leadership.

Key Responsibilities:

Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce.

We are also market leaders in AI and analytics consulting in the CPG & retail industry with over 40% of our revenues coming from the sector. This is our fastest-growing sector, and we are beefing up our talent in the space.

We are seeking an experienced Data Science Manager to lead our Pricing and Promotion Optimization team. In this role, you will drive the development and execution of product strategies that enhance pricing and promotion initiatives. The ideal candidate will have a strong background in product management with a focus on analytics-driven decision-making, as well as proven experience in roadmap planning and cross-functional team leadership.

Key Responsibilities:

Mercier Consultancy MD is excited to offer a fantastic opportunity for a German Speaking Talent Consultant! Join our innovative team while working remotely from the stunning Costa Del Sol. This position is ideal for passionate individuals eager to make a significant impact in the field of recruitment by connecting exceptional talent with lucrative career opportunities.

Your Key Responsibilities:

• Source, engage, and interview talented candidates across diverse industries, utilizing your recruitment skills and industry connections.
• Closely work with clients to gain a deep understanding of their recruitment needs and present them with qualified candidates that meet their expectations.
• Guide candidates through the recruitment process, offering support and insights to ensure a positive experience.
• Manage the full recruitment lifecycle, from crafting exciting job descriptions to negotiating terms of employment.
• Deliver regular reports and updates to the management team about recruitment progress and candidate engagement.
• Stay abreast of market trends and best practices to enhance our recruitment strategies.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Slovenian Speaking professionals looking to work in beautiful Sofia, Bulgaria! This role includes fully paid relocation, making it easier than ever to embark on a new adventure. As part of our team, you will leverage your language skills to provide exceptional support and services to our clients.

Key Responsibilities

• Serve as a primary point of contact for Slovenian-speaking clients, addressing their inquiries via phone, email, and chat.
• Provide accurate and helpful information regarding our services and solutions, ensuring a seamless client experience.
• Process and manage client accounts and reservations with a focus on attention to detail.
• Resolve customer issues and complaints effectively, striving to enhance their overall satisfaction.
• Maintain organized records of interactions and transactions within our CRM system.
• Stay updated on market trends and company offerings to provide relevant advice and support to clients.

Requirements

Join Mercier Consultancy MD as a Romanian Speaking Jobs candidate, and embrace the opportunity to work in the vibrant city of Sofia, Bulgaria! We are thrilled to offer a fully paid relocation package, allowing you to immerse yourself in a new culture while building your career. In this role, you will engage with Romanian-speaking clients, providing them with excellent support and service in various capacities.

Key Responsibilities

• Assist Romanian-speaking clients with their questions and service requests via phone, email, and chat.
• Guide clients through available services, ensuring they receive personalized recommendations that meet their needs.
• Accurately process requests and maintain up-to-date records in our systems.
• Address customer concerns and provide effective resolutions, ensuring satisfaction at every step.
• Develop and maintain strong relationships with clients to foster loyalty and trust.
• Stay knowledgeable about market trends and service offerings to provide clients with current information.

Requirements