Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Gritter Francona, Inc. is seeking a versatile Management Analyst to manage multiple initiatives and lead project management and project control/planning activities across various business process modeling and information modeling projects. This role may also include overseeing and managing strategic planning and multi-year programming, coordinating the activities related to capability management boards, ensuring effective communication and alignment of strategic goals, and providing comprehensive project management support. The Management Analyst will work closely with leadership, board leads, and other stakeholders to drive the successful execution of initiatives. 

Key Responsibilities: 

DSI is a sales enablement company that has an immediate career opportunity for a sales rock star to join our expanding team. This Sales Account Manager plays a key role in supporting DIRECTV’s sales efforts in Lodging, Institutions (L&I), and Enterprise verticals.

As the DIRECTV L&I Account Manager, you will engage in every aspect of the sales cycle including front-end lead nurturing through to closing the deals. You will work cross-functionally with our sales and project leadership. Additionally, you will collaborate with the most exciting product vendors in the entertainment space to cultivate solutions to meet their needs.

DSI’s unique go-to-market strategy, cutting-edge proprietary systems, and family-oriented culture make this an outstanding opportunity for the right candidate.

*This is an in-office position that will report to our Urbandale, Iowa location.

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

The Secretary of the Department of Veterans Affairs (SECVA) tasked the Office of Suicide Prevention (OSP) with reviewing current efforts the Veteran Health Administration (VHA) is undertaking that are effective in reducing Veteran suicide, and to identify innovative initiatives to further reduce Veteran deaths by suicide. A result of this examination is the Veteran Suicide Prevention FY 2026 Strategic Sprints. An enterprise-wide approach is required to streamline increasing interactions, promote alternative methods for chronic pain management, link Veterans with faith-based resources in their communities, and bridge the care coordination gaps between VA and CITC providers. Gritter Francona is looking for a Senior Program Analyst to support this potential effort.

Job duties include:

The Secretary of the Department of Veterans Affairs (SECVA) tasked the Office of Suicide Prevention (OSP) with reviewing current efforts the Veteran Health Administration (VHA) is undertaking that are effective in reducing Veteran suicide, and to identify innovative initiatives to further reduce Veteran deaths by suicide. A result of this examination is the Veteran Suicide Prevention FY 2026 Strategic Sprints. An enterprise-wide approach is required to streamline increasing interactions, promote alternative methods for chronic pain management, link Veterans with faith-based resources in their communities, and bridge the care coordination gaps between VA and CITC providers. Gritter Francona is looking for a Project Manager to support this potential effort.

Helpful experience for this role:

• Planning, initiating, managing, executing and closing out programs in support of an integrated Health Care System

Requirements

• Bachelor's degree
• PMP certification required
• 4 years' experience supporting a government agency or a large healthcare organization

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development

The Secretary of the Department of Veterans Affairs (SECVA) tasked the Office of Suicide Prevention (OSP) with reviewing current efforts the Veteran Health Administration (VHA) is undertaking that are effective in reducing Veteran suicide, and to identify innovative initiatives to further reduce Veteran deaths by suicide. A result of this examination is the Veteran Suicide Prevention FY 2026 Strategic Sprints. An enterprise-wide approach is required to streamline increasing interactions, promote alternative methods for chronic pain management, link Veterans with faith-based resources in their communities, and bridge the care coordination gaps between VA and CITC providers. Gritter Francona is looking for a Program Manager to support this potential effort.

Helpful experience for this role:

• Planning, initiating, managing, executing and closing out programs in support of an integrated Health Care System

Requirements

• Master's degree
• PMP certification required
• Minimum 10 years experience leading healthcare projects/programs with 6 of those years supporting a government agency

Benefits

The Secretary of the Department of Veterans Affairs (SECVA) tasked the Office of Suicide Prevention (OSP) with reviewing current efforts the Veteran Health Administration (VHA) is undertaking that are effective in reducing Veteran suicide, and to identify innovative initiatives to further reduce Veteran deaths by suicide. A result of this examination is the Veteran Suicide Prevention FY 2026 Strategic Sprints. An enterprise-wide approach is required to streamline increasing interactions, promote alternative methods for chronic pain management, link Veterans with faith-based resources in their communities, and bridge the care coordination gaps between VA and CITC providers. Gritter Francona is looking for a Management Analyst to support this potential effort.

Job duties include:

• Conducting organization studies that specifically assess and analyze current organization states and management systems.
• Performing gap analyses of differences between current and targeted states.
• Documenting and delivering findings and recommendations.
• Conducting surveys, focus groups, and other accepted techniques for data collection in support of organization studies that specifically assess and analyze current organization states and management systems.

Requirements

The Secretary of the Department of Veterans Affairs (SECVA) tasked the Office of Suicide Prevention (OSP) with reviewing current efforts the Veteran Health Administration (VHA) is undertaking that are effective in reducing Veteran suicide, and to identify innovative initiatives to further reduce Veteran deaths by suicide. A result of this examination is the Veteran Suicide Prevention FY 2026 Strategic Sprints. An enterprise-wide approach is required to streamline increasing interactions, promote alternative methods for chronic pain management, link Veterans with faith-based resources in their communities, and bridge the care coordination gaps between VA and CITC providers. Gritter Francona is looking for a Communications Subject Matter Expert to support this potential effort.

Helpful experience for this role:

• Corporate knowledge of large-scale communications in a health care setting; knowledge/experience with Veterans outreach and communication campaigns; media analysis regarding social media platforms; experience with implementing successful communications campaigns in an integrated health care setting. Provide expert advice related to strategic communications for both internal and external stakeholders.

Requirements

• Master's degree
• Minimum 10 years experience with large-scale communications in a health care setting

Benefits

Gritter Francona is seeking an IT Asset Management Subject Matter Expert to support a federal Information Technology Asset Management (ITAM) program. This role will serve as the lead ITAM knowledge resource for an enterprise effort focused on strengthening hardware asset management, software asset management, lifecycle governance, policy alignment, operational processes, data quality, compliance, and strategic planning.

The IT Asset Management Subject Matter Expert will provide both strategic advisory support and hands-on expertise in process design, requirements analysis, policy documentation, governance development, roadmap planning, and future-state operating model development. The ideal candidate has deep experience across both hardware asset management and software asset management and can help stakeholders translate complex ITAM challenges into practical, scalable, and compliant solutions.

Responsibilities