Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions. 

Robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on the digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany.

Position Overview

We are seeking an experienced E-Commerce Operations Manager to join our partner Mazaya Retail Group. The ideal candidate will have a proven track record in managing e-commerce operations, managing digital sales channels, and optimizing commercial strategies. This role requires a strong understanding of the e-commerce landscape, excellent analytical skills, and the ability to collaborate with cross-functional teams

Exciting Career Opportunity: Project Manager at ALUMIL!

ALUMIL, a leading manufacturer of architectural aluminum systems, is searching for a skilled Project Manager to oversee our projects across the Group. This pivotal role will involve coordinating various aspects of project execution while ensuring that our high standards of quality and customer satisfaction are met.

The Role

As a Project Manager you will be responsible for leading project teams and facilitating effective communication among all stakeholders, including suppliers, engineering teams, and subcontractors. Your leadership will ensure that projects are completed on time, within budget, and to the desired specifications.

This role is crucial in ensuring all projects align with design and construction standards, as well as adhering to HSE requirements.

Key Responsibilities:

Join DOF as our new Junior Treasury Analyst!

We are seeking a motivated Junior Treasury Analyst to join our Corporate Finance team. This entry-level position is well suited for recent graduates or candidates with limited work experience who are eager to develop their skills in a professional treasury environment.

In this role, you will work closely with the Treasury team and contribute to core treasury activities across cash management, financial forecasting, and system-related follow-up tasks in our Treasury Management System (TMS).

Your insights and forward-looking ideas will help automate treasury processes and support the organisation globally.

Responsibilities

• Contribute to cash management and liquidity forecasting
• Support administration and follow-up of processes in the Treasury Management System (TMS)
• Handle postings and reconciliations between the TMS and ERP system
• Assist with internal and external reporting, analysis, and corporate projects
• Support financial modelling, digitalisation initiatives, and continuous process improvements

Requirements

Join Mercier Consultancy MD as a Polish Speaking Travel Support Advisor in Sofia, Bulgaria, and enjoy a paid relocation! We are looking for dedicated individuals with a passion for travel and customer service. In this role, you will be the primary point of contact for our Polish-speaking clients, helping them navigate their travel needs and ensuring an exceptional customer experience.

Key Responsibilities

• Assist Polish-speaking clients with travel inquiries through various communication channels, including phone, email, and chat.
• Manage bookings, modifications, and cancellations efficiently while maintaining high accuracy.
• Provide tailored travel recommendations that align with client preferences and desires.
• Address and resolve customer complaints effectively to ensure satisfaction.
• Document and keep records of client interactions and support requests within our CRM system.
• Keep up-to-date with travel industry trends and company services to provide informed advice to clients.

Requirements

Mercier Consultancy MD is excited to offer a position for a Polish Speaking Digital Trust and Safety Specialist to work in Sofia, Bulgaria. In this key role, you will play a vital part in ensuring a secure online experience for our users by monitoring content, addressing safety concerns, and upholding community guidelines. Your expertise will help foster a culture of trust and safety within our digital platforms.

Key Responsibilities

• Continuously monitor user-generated content and online interactions to promptly identify and act upon potential violations of safety standards.
• Conduct thorough investigations into reported safety incidents, evaluating evidence and recommending appropriate resolutions based on findings.
• Collaborate with various departments to enhance and develop policies that promote user safety and trust.
• Prepare comprehensive reports on safety incidents and trends, leading to informed decisions by senior management.
• Stay current with developments in digital safety to proactively adjust protocols and improve community safety measures.
• Engage with users to educate them on safe practices and increase awareness about potential online risks.

Requirements

Mercier Consultancy MD is excited to offer a position for a Polish Speaking Back Office Gaming Support Specialist in Sofia, Bulgaria. This role is designed for individuals who are passionate about the gaming industry and excel in providing high-quality customer support. Your contributions will ensure that our Polish-speaking customers receive exceptional service and assistance in their gaming experience.

Key Responsibilities

• Provide back office support for Polish-speaking customers, addressing gaming-related inquiries through various communication channels.
• Collaborate with internal teams to effectively investigate and resolve customer issues.
• Document customer interactions with high accuracy and maintain comprehensive records of processes.
• Identify areas for improvement in operational procedures to enhance customer satisfaction and efficiency.
• Stay up-to-date with gaming products, industry developments, and relevant regulations to deliver knowledgeable support.
• Engage in continuous training and professional development to enhance skills and knowledge in the gaming sector.

Requirements

Join Mercier Consultancy MD as a Polish Speaking B2B Solutions Consultant in vibrant Sofia, Bulgaria! We are excited to provide an opportunity with paid relocation to talented individuals who are eager to make a difference in the B2B landscape. In this dynamic role, you will engage directly with clients to identify their needs, craft innovative solutions, and facilitate their journey toward success in the business marketplace.

Key Responsibilities

• Conduct in-depth consultations with clients to analyze their requirements and challenges.
• Design and propose custom B2B solutions aimed at optimizing client operations and driving business growth.
• Build and maintain strong relationships with clients, acting as a trusted advisor for their strategic decisions.
• Work alongside our technical team to ensure successful delivery and integration of solutions.
• Provide ongoing support and training to clients, ensuring they maximize the effectiveness of our solutions.
• Keep updated on industry trends and competitor offerings to provide valuable insights to clients.

Requirements

Some career decisions are purely professional. Others shape the way you live, where you wake up, and what your days feel like after work.

We are currently looking for Dutch-speaking professionals who would like to relocate to Greece and join our client’s team, supporting Microsoft users in a modern, office-based environment.

Important: This position is on-site in Greece. You must already live in Greece or be willing to relocate. A relocation package is provided.

Please note: You will be employed directly by our client, a well-established international customer experience company, and assigned to the Microsoft project. You will not be directly employed by Microsoft.

About the Role

As a Customer Advisor on the Microsoft project, you will support customers who rely on Microsoft products and services in their daily lives. You will act as a knowledgeable and reliable point of contact, ensuring each interaction is handled with clarity and professionalism.

Your responsibilities will include:

There are career moves.
And then there are life moves.

Imagine starting your day with light instead of grey skies. Imagine finishing work and stepping outside into Mediterranean air. Imagine building international experience while living in a country people normally only visit on holiday.

We are looking for Dutch-speaking professionals who would like to begin a new chapter in Greece, working remotely from home while representing Mercedes-Benz, one of the world’s most respected automobile brands.

Important: This role is offered on a Work-From-Home basis in Greece. You must already live in Greece or be willing to relocate (a full relocation package is included).

About the Role

As a Customer Expert, you will be the first point of contact for customers and a trusted representative of Mercedes-Benz. Your role is not simply to answer questions — it is to create a smooth, reassuring, high-quality experience for every customer you support.

You will:

• Support customers via phone, email, and chat
• Provide guidance regarding products and services
• Offer thoughtful solutions to questions and concerns
• Handle each interaction with professionalism and care
• Represent a brand known for precision, quality, and trust

This is a position for someone who enjoys communication, values detail, and takes pride in helping others.

Requirements

A job can support your lifestyle.
Or it can help redefine it.

This opportunity allows you to build international experience while living anywhere in Greece. Whether you prefer the energy of a vibrant city, the calm of a seaside town, or the quiet of an island setting, your home within Greece can also be your workplace.

We are currently hiring Dutch-speaking professionals to join our client’s team and work remotely on the PayPal project.

Please note: You will be employed directly by our client, a global customer experience provider, and assigned to support the PayPal project. You will not be directly employed by PayPal.

This role is fully remote within Greece. You must already live in Greece or be willing to relocate. A relocation package is included.

Your Role

As a Customer Advisor, you will assist PayPal users with account-related questions, transactions, and general inquiries. Many customers rely on these services for everyday payments, online shopping, and business transactions — your guidance will make a real difference.

Your daily responsibilities will include: