• Maintaining the office front desk and receiving calls on the front desk
• Database Management – Maintain all the leads in excel format
• Use scripts provided to inform the clients about product’s features and present their benefits.
• Calling leads generated from Events, Digital campaigns, Direct calls, showrooms etc.
• Segregating the leads
• Assigning the filtered leads to the sales team
• Follow up on the leads with the sales team
• Preparing a report on the salient leads and achievements
• Attending to customer grievances and passing it on to the technical team
• Answering incoming calls from prospective customers
• Maintaining the inventory of the marketing material
• Take up the role of a showroom consultant once the showroom is in place

Requirements

• Politeness
• Organization
• Good communication
• Flexibility
• Consistency
• Willingness

• Ability to communicate and think analytically
• Ability to perform under pressure
• A systematic and tactical way of working
• Responsibility and effectiveness in lead-capturing

Customer Consultant (Estimation Engineers)

The purpose of the Customer Consultant is to consult and provide technical support for every stakeholder. Architects, Engineers, Fabricators, end-Customers, and colleagues.

Ø  Formulate construction designs through AutoCAD for further supporting the project design.                                

Ø  Conduct static studies for the appropriate profile selection during the study of the project.                                   

Ø  Receive phone calls from external and internal customers (end customers included) and support them.                  

Ø  Collaborate with the market development department regarding the projects that need technical support.

Ø  Engage with specialized project designs.                                                                                                          

Ø  Settle and train for AlumilCal.                                                                                                                 

Ø  Identify and satisfy clients’ needs.                                                                                                                        

Ø  Maintain and enhance the relationship with end customers after purchase.                                                                   

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

We are looking for a Marine Technical Advisor to join our team who will provide 24 hour marine vetting and technical support on a global basis. The work schedule comprises of: 12 days on / 9 days off (Shift Pattern: 5 dayshift – weekend – 5 nightshift). The position is remote, however Aberdeen based location is preferred.

Key Responsibilities

• Provide global 24-hour marine vetting and technical support.
• Daily monitoring and management of a specialised marine database.
• Continuous communication with global Subject Matter Experts (SMEs).
• Arrange vessel surveys to meet vetting requirements.
• Complete various reviews, including Initial DP, Annual DP, DP FMEA & Proving Trials, Class Surveys, eCMID, OVIQ, ERRV Surveys, and Structural Integrity assessments.
• Review procedures, DP Operation Manuals, DP FMEA’s, CAMO & ASOG’s, and Checklists.
• Issue vessel certificates to match vetting requests.
• Ensure vessel vetting’s are managed and kept up to date.

Requirements

Qualifications:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We solve complex analytical problems at scale and have built a reputation for delivering valuable data-driven solutions across various industries, including Pharma and Life Sciences.

If you are passionate about leveraging analytics consulting to address critical challenges in the Pharma & Life Sciences sector, this role is an excellent fit for you. Join us in revolutionizing the healthcare landscape through advanced analytics.

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Join the journey

Als Dynamics 365 Logistiek Consultant ben je verantwoordelijk voor het leveren van hoogwaardige consultancydiensten op het gebied van Dynamics 365 Finance & Operations. Je speelt hierbij een cruciale rol bij het implementeren en optimaliseren van bedrijfsprocessen, met een focus op het logistieke domein.

Je bent onderdeel van een klantteam waarbij je gezamenlijk verantwoordelijk bent voor de klanten die in het team bediend worden. Je doet het dus niet alleen, je neemt deel in projecten om de lifecycle van onze klanten optimaal te leren kennen en te bedienen. Naast het afhandelen van verstoringen en wijzigingsverzoeken/optimalisaties geef je dus ook advies om de klantprocessen te optimaliseren.

Jij weet onze klanten iedere dag weer blij te maken door te komen met dé oplossing waardoor zij weer kunnen werken. Hou je van veel klantcontant, ben je proactief, vind je het leuk om te analyseren, klanten te adviseren en je creativiteit aan te wenden om problemen op te lossen en processen te optimaliseren, dan is dit jouw droombaan! Je richt je op:

·        Het samenwerken met collega’s binnen klantteam, om zo de maximale waarde voor onze klanten en opdrachten te realiseren;

·        Het oplossen van incidenten, het ontwikkelen en optimaliseren van processen aan onze klanten;

·        Het uitdragen van advies over toekomstige Microsoft-ontwikkelingen;

InfyStrat is seeking a knowledgeable Oracle HCM ORC (Oracle Recruiting Cloud) Consultant to enhance our team dedicated to improving talent acquisition processes. In this role, you will be responsible for implementing and optimizing Oracle HCM ORC solutions, focusing on streamlining recruitment and onboarding processes for our clients. You will engage with various stakeholders to gather requirements and develop solutions that enhance the recruitment experience. The ideal candidate will possess deep expertise in Oracle Recruiting Cloud and a passion for leveraging technology to build efficient recruitment strategies. If you are ready to make a significant impact in the world of Human Capital Management and are excited about driving recruitment transformation, we encourage you to apply.