Mercier Consultancy MD is thrilled to offer a fantastic opportunity for a French Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with fully paid relocation provided! In this engaging role, you will have the chance to connect with clients, understand their unique needs, and develop customized solutions that propel their business success. If you are passionate about technology and excel in customer engagement, this could be the perfect role for you!

Key Responsibilities

• Conduct consultations with clients to understand their specific challenges and business objectives.
• Design and propose tailored solutions that effectively address client needs and enhance operations.
• Serve as a trusted advisor by providing insightful recommendations to improve client outcomes.
• Collaborate with internal teams to ensure the smooth implementation of solutions and provide continuous support.
• Facilitate training sessions for clients, helping them maximize the utilization of our products and services.
• Stay informed about market trends and emerging technologies to provide relevant insights to clients.

Requirements

Mercier Consultancy MD is delighted to announce a rewarding opportunity for a French Speaking Rent-a-Car Consultant, with paid relocation to Bulgaria! This position is aimed at individuals who are passionate about customer service and are ready to experience life in one of the most picturesque countries in Eastern Europe.

As a Rent-a-Car Consultant, you will play a key role in assisting French-speaking customers with their car rental needs, ensuring that their experience is both smooth and enjoyable.

Key Responsibilities:

• Deliver exceptional customer service to French-speaking clients by assisting them with reservations and general inquiries.
• Manage the complete rental process, including vehicle pick-ups, returns, and associated documentation.
• Perform thorough inspections of vehicles and clearly explain the rental agreements to clients.
• Work closely with the operations team to ensure vehicle readiness and compliance with customer requirements.
• Stay informed about the fleet and promotional offers to provide valuable insights to customers.

Requirements

Join the team at Mercier Consultancy MD as a Dutch Speaking Travel Consultant in the tourism industry! This remote position offers you the chance to work from the picturesque landscapes of Greece while assisting Dutch-speaking clients in planning their dream travels. Your expertise will help create memorable experiences for clients from the comfort of your home.

Key Responsibilities

• Provide exceptional support to Dutch-speaking clients through various communication channels, addressing travel inquiries and facilitating bookings.
• Advise clients on travel packages, destinations, and accommodations that best suit their preferences.
• Develop customized travel itineraries tailored to the unique needs and desires of clients.
• Resolve customer complaints and inquiries with professionalism and an emphasis on client satisfaction.
• Document all client interactions in our CRM system to ensure seamless service and follow-up.
• Stay up-to-date with travel trends, destination highlights, and competitive offerings to provide clients with the most relevant information.

Requirements

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Travel Consultant to support Booking.com while enjoying the flexibility of remote work from sunny Greece! In this role, you will use your travel knowledge and communication skills to assist Dutch-speaking clients in navigating their travel plans and bookings efficiently.

Key Responsibilities

• Engage with Dutch-speaking customers via various channels, providing assistance with travel-related inquiries and bookings associated with Booking.com.
• Deliver comprehensive information about accommodations, travel packages, and destination highlights.
• Create customized travel solutions that meet the specific needs and preferences of clients.
• Effectively resolve customer issues and complaints with a focus on providing excellent service.
• Document interactions and maintain accurate records within our CRM system to ensure seamless follow-ups.
• Stay updated on Booking.com products, travel trends, and industry developments to provide informed recommendations to clients.

Requirements

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and data analytics background.

Responsibilities:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Data Analytics, Data Engineering, Business Intelligence, Machine Learning and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

The Tiger Analytics team is seeking a BI Consultant to deliver innovative tools and solutions to global business teams. This is a cross-functional role that requires strong interpersonal skills and the ability to liaison with technical teams and clients.

Job Duties:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, emails and chats;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role: