Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails;
• Escalate complex issues to engineers as needed;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI.

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to present a fantastic career opportunity for a Spanish Speaking Rent-a-Car Consultant, with fully paid relocation to Sofia, Bulgaria! This position is perfect for individuals who are passionate about customer service and want to experience the charm and vibrancy of Bulgaria while helping Spanish-speaking clients with their travel needs.

As a Rent-a-Car Consultant, you will assist customers in navigating their car rental experience, ensuring a smooth and enjoyable process from start to finish.

Key Responsibilities:

• Provide exceptional customer service to Spanish-speaking clients, addressing inquiries and assisting with reservations via phone, email, and in-person.
• Manage the entire rental process, including vehicle pick-up, return, and necessary documentation.
• Conduct thorough inspections of vehicles and effectively communicate rental terms and conditions to customers.
• Work alongside the operations team to ensure vehicle availability and maintain high standards of service.
• Stay informed about new vehicles and promotions to provide customers with the best options and advice.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for a Slovenian Speaking Solutions Consultant to join our team in Sofia, Bulgaria! We provide fully paid relocation for the right candidate, making this the perfect chance for an exciting new beginning. In this role, you will connect with clients to understand their unique challenges and deliver tailored solutions that enhance their business success. If you are passionate about technology and client engagement, we would love to meet you!

Key Responsibilities

• Engage with clients through in-depth consultations to assess their needs and business objectives.
• Design and present customized solutions that effectively address client challenges and deliver value.
• Act as a trusted advisor, offering informed recommendations and insights to enhance client satisfaction.
• Collaborate with internal teams to ensure smooth implementation and ongoing support of solutions.
• Conduct training sessions to empower clients in utilizing our products to their fullest potential.
• Stay updated on industry trends and emerging technologies to provide relevant and timely advice during client engagements.

Requirements

Mercier Consultancy MD is seeking a dynamic Portuguese Speaking B2B Solutions Consultant to join our vibrant team in Sofia, Bulgaria! We offer fully paid relocation to assist the right candidate in making this exciting transition. In this role, you will connect with businesses, understand their needs, and deliver customized solutions that drive success. If you have a passion for B2B solutions and exceptional client engagement skills, we want to meet you!

Key Responsibilities

• Engage with business clients to assess their needs and identify opportunities for growth.
• Develop and present tailored B2B solutions that address client challenges and enhance their operations.
• Act as a trusted advisor, providing insights and recommendations on the best practices and product features.
• Collaborate with internal teams to ensure smooth implementation and support of solutions offered to clients.
• Conduct training sessions for clients, empowering them to fully leverage our products and services.
• Stay informed about industry trends and market developments to provide relevant guidance to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Latvian Speaking Solutions Consultant to join our innovative team in Sofia, Bulgaria! We provide fully paid relocation to make your transition as smooth as possible. In this role, you will leverage your skills to engage with clients, understand their unique challenges, and provide tailored solutions that empower their business success. If you're enthusiastic about technology and customer engagement, we want to hear from you!

Key Responsibilities

• Engage with clients to identify their specific needs and business goals through detailed consultations.
• Develop and propose customized solutions that effectively address client challenges and maximize their potential.
• Act as a trusted advisor, providing valuable insights and recommendations based on industry best practices.
• Collaborate with internal teams to ensure the seamless implementation of solutions and ongoing support.
• Conduct training sessions to enable clients to fully utilize our products and services.
• Stay informed about industry trends and emerging technologies to provide informed guidance to clients.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for an Italian Speaking Rent-a-Car Consultant, with fully paid relocation to Sofia, Bulgaria! This position is ideal for those who are enthusiastic about customer service and wish to enjoy a rewarding career in a vibrant and beautiful city.

As a Rent-a-Car Consultant, you will be responsible for assisting Italian-speaking customers with their car rental needs, ensuring a hassle-free experience during their travels.

Key Responsibilities:

• Provide outstanding customer service to Italian-speaking clients, handling inquiries and reservations promptly and professionally.
• Manage the rental process from vehicle pick-up to return, ensuring smooth transactions and customer satisfaction.
• Conduct vehicle inspections and effectively communicate rental terms and conditions to customers.
• Collaborate with the operations team to maintain vehicle availability and high service quality.
• Keep up-to-date with the fleet and promotions to provide customers with relevant information and support.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a German Speaking Rent-a-Car Consultant, with fully paid relocation to Greece! This position is perfect for individuals who are looking to combine their passion for customer service with the chance to experience the beauty of Greece while working in the vibrant tourism sector.

As a Rent-a-Car Consultant, you will assist German-speaking customers with their rental needs, helping them enjoy seamless transportation during their stay.

Key Responsibilities:

• Provide outstanding customer service to German-speaking clients, addressing inquiries about car rentals through various communication channels.
• Facilitate the rental process by assisting customers with reservations, modifications, and returns.
• Conduct vehicle inspections and explain the rental agreement's terms and conditions clearly to customers.
• Collaborate with the operational team to ensure car availability and maintain high service standards.
• Stay updated on new vehicles, services, and offers to enhance customer engagement and satisfaction.

Requirements

Mercier Consultancy MD is thrilled to present an exciting career opportunity for a German Speaking Rent-a-Car Consultant with fully paid relocation to Bulgaria! This role is ideal for individuals eager to blend their customer service expertise with a unique work experience in one of Eastern Europe's most beautiful countries.

In your role as a Rent-a-Car Consultant, you will be responsible for assisting German-speaking customers with their vehicle rentals, ensuring a smooth and enjoyable experience from start to finish.

Key Responsibilities:

• Deliver excellent customer service to German-speaking clients, assisting with reservations, inquiries, and support throughout the rental process.
• Manage the rental process, including vehicle pick-ups, returns, and paperwork management.
• Conduct thorough vehicle inspections and explain rental agreement terms clearly to customers.
• Work closely with the operations team to maintain a fleet of vehicles that meet customer needs and expectations.
• Stay informed about new vehicles, promotions, and destination information to provide customers with valuable insights.

Requirements