Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Communicate with hot leads and existing customers via calls, emails, and chats
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Start your new adventure with free relocation to a holiday paradise! ✨

Looking for a fresh career start and the chance to live in one of Europe’s most beautiful destination? This is your opportunity. We are hiring German-speaking team members to deliver customer support. No previous experience required, full paid training is provided.

What you will be doing:

• Communicate with customers via phone, chat, and e-mail
• Track and follow up on cases to ensure timely and efficient resolution
• Maintain high customer satisfaction while representing a major brand
• Work toward targets based on client requirements and internal goals

Requirements

• Fluency in German
• Good communication skills in English
• Strong soft skills and problem-solving abilities
• Basic computer literacy and tech curiosity
• Ability to multitask and stay organized
• Team spirit and comfort in a dynamic environment

Benefits

A complete relocation package to Greece at absolutely NO cost to you.
Our client covers your flight tickets, hotel accommodation, and support with the house-search process, ensuring an easy and stress-free start to your new life in Greece.

You will also receive:

Mercier Consultancy MD is excited to offer an incredible opportunity for a Spanish Speaking B2B Sales Representative to work in Poland, with all relocation expenses covered. This position is ideal for motivated individuals who are fluent in Spanish and have a substantial background in B2B sales. As a crucial member of our sales team, you will be responsible for cultivating and maintaining strong relationships with clients while promoting our client's outstanding products and services in the thriving Polish market.

Key Responsibilities

• Identify new business opportunities through thorough market research and networking efforts.
• Engage with prospective clients to understand their unique needs and offer tailored solutions.
• Achieve and surpass sales targets while contributing to the overall business growth strategy.
• Maintain ongoing relationships with existing clients to ensure satisfaction and foster loyalty.
• Collaborate with internal teams to synchronize sales strategies and improve client service delivery.
• Participate in training and development programs to enhance product knowledge and sales effectiveness.

Requirements

Take on an exciting opportunity with Mercier Consultancy MD for German Speaking Jobs in Poland! We are looking for enthusiastic candidates interested in relocating to Poland with a fully paid relocation package. In this role, you will be an integral part of our team, providing exceptional service and support to our clients in the German-speaking community.

Key Responsibilities

• Provide outstanding customer service in German, responding to inquiries via phone, email, and live chat.
• Assist clients with their questions and concerns, ensuring a positive experience throughout their engagement.
• Collaborate with various departments to address client needs and manage account-related tasks efficiently.
• Document all client interactions in the CRM system to ensure accurate records and follow-ups.
• Participate in team meetings and training sessions to enhance service standards and knowledge of industry trends.
• Help promote our services and resolve escalated issues in a timely manner.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for a German Speaking B2B Sales Representative to work in Poland, with all relocation expenses paid. This position is perfect for driven individuals who are fluent in German and have a strong background in B2B sales. As a vital member of our sales team, you will be responsible for establishing and nurturing client relationships while promoting our client's exceptional products and services in the dynamic Polish market.

Key Responsibilities

• Identify and source new business opportunities through market research and networking.
• Engage with prospective clients to understand their needs and present tailored solutions.
• Achieve and exceed sales targets while contributing to the overall growth strategy of the business.
• Maintain ongoing communication with existing clients to ensure satisfaction and foster loyalty.
• Collaborate with internal teams to align strategies and improve service delivery to clients.
• Attend training and development sessions to enhance your product knowledge and sales effectiveness.

Requirements

Mercier Consultancy MD is excited to offer Dutch Speaking Jobs in Poland with a fully paid relocation package! This is a fantastic opportunity for individuals looking to advance their careers while experiencing life in the vibrant culture of Poland. As part of our team, you will engage with a diverse clientele, providing exceptional service in Dutch and enhancing their experience with our products and services.

Key Responsibilities

• Communicate effectively with Dutch-speaking customers across various channels, addressing inquiries and providing solutions.
• Assist clients with product information, order placements, and account management.
• Document customer interactions accurately in our CRM system, ensuring comprehensive records.
• Collaborate with the team to identify areas for service improvement and implement changes accordingly.
• Participate in training sessions to develop product knowledge and customer service skills.
• Adapt to a fast-paced environment and support the growth of the team.

Requirements

Mercier Consultancy MD is pleased to announce a fantastic opportunity for a Dutch Speaking B2B Sales Representative to join our team in Poland, with all relocation costs covered. This role is ideal for enthusiastic individuals who are fluent in Dutch and possess a solid background in B2B sales. As an essential part of our sales team, you will be tasked with developing and maintaining relationships with clients while promoting our client's premier products and services across the vibrant Polish market.

Key Responsibilities

• Identify and pursue new business opportunities through effective market research and networking.
• Engage with potential clients to assess their needs and provide customized solutions.
• Meet and exceed sales targets while actively contributing to the overall growth plans of the organization.
• Maintain regular communication with existing clients to ensure satisfaction and enhance customer loyalty.
• Collaborate with different teams to align efforts and improve client service delivery.
• Participate in training and development initiatives to increase your product knowledge and sales capabilities.

Requirements

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an Infrastructure Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Ecosystem & Growth Lead (Web3/DeFi)

Location: Remote - US/Europe/Latam/Dubai but must have 5hrs overlap with EST

Compensation: $200K - $250K

We are hiring on behalf of our client, the team behind the next-generation yield engine for the crypto economy. Their unified infrastructure layer connects deposited capital to the best risk-adjusted yield opportunities across Decentralized Finance (DeFi), continuously and automatically reallocating assets to maximize returns. They are building the "last vault you’ll ever need" and are backed by leading venture capital firms and major blockchain foundations.

As the Ecosystem Lead, you will own our infrastructure's ecosystem-driven growth strategy end-to-end. This is a critical leadership role responsible for driving the adoption of their infrastructure across the broader application landscape. You will scale customer acquisition and growth by identifying, building, and managing strategic partnerships that are crucial to onboarding the next billion people into DeFi.

The Opportunity:

GoMining is expanding its presence across East Asia, and we are hiring a Performance Marketing Manager to lead paid user acquisition and revenue growth across Japan, South Korea, and Mainland China.

This role is ideal for a performance expert who deeply understands regional platforms, consumer behavior, and fast-paced growth environments.

Responsibilities

• Own and scale full-funnel paid media campaigns across East Asian platforms, including:
  Google, Meta, TikTok, LINE, Naver, Kakao, WeChat, Baidu, Douyin, XiaoHongShu, and regional ad networks.
• Drive efficient user acquisition, retention, and revenue growth with LTV-based optimization.
• Build and execute testing frameworks: audiences, creatives, bidding strategies, landing pages.
• Manage large monthly budgets while meeting strict CPA, ROAS, and retention KPIs.
• Localize performance strategies in collaboration with creative, analytics, and product teams.
• Develop dashboards, market reports, and performance insights.
• Build relationships with platform partners, local vendors, and regional media agencies.
• Stay ahead of East Asian digital trends, regulations, and platform innovations.

Requirements