Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Union Maritime Global Graduate Trainee Programme 2026

Company overview 

Union Maritime is a leading provider of smart shipping solutions, delivering end-to-end operational and technical expertise at scale.

As we continue to expand our global presence and strengthen our commercial operations across key markets, we are investing in the next generation of maritime leaders through the Union Maritime Global Graduate Programme.

This is an exceptional opportunity for 6 graduates in Lagos, Nigeria and 3-4 graduates in Singapore to join a pioneering cohort at Union Maritime.

Over two years and through four rotational placements, you will gain hands-on experience across business, operational, and technical streams, working directly with our global teams to develop a deep understanding of how our business operates end-to-end. 

Through this immersive experience, you will tailor your career journey while building the breadth of knowledge and leadership capability that sets you apart.

Each rotation is designed to challenge, inspire, and prepare you to take on meaningful roles across our growing international business. 

This programme represents a unique pathway for ambitious graduates to gain cross-functional exposure, global insight, and the foundation to become our future leaders. 

Programme overview 

Mercier Consultancy MD is delighted to present an opportunity for French Speaking Customer Service Representatives for a Premium Appliance Company based in Greece. This role is perfect for individuals who are passionate about high-quality home appliances and are dedicated to providing exceptional customer service. As a member of our customer service team, you will assist clients in navigating their inquiries and ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries regarding premium appliances, services, and support via phone, email, and live chat in French.
• Provide detailed information about product features, warranties, and service options.
• Assist customers with product selection, order processing, and tracking shipments.
• Resolve any client issues, complaints, or technical questions swiftly and efficiently.
• Document all customer interactions accurately in the CRM system for follow-up and tracking.
• Collaborate with technical support and sales teams to ensure comprehensive service delivery.
• Stay informed about the latest product developments and trends in the premium appliance market.

Requirements

Join Our Team!

Are you a fluent Dutch speaker seeking an exciting (remote) opportunity in Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Dutch Speaking Customer Representative.

This remote position allows you to work from the comfort of your home while enjoying the picturesque beauty of Greece.

Your Role:

• Provide exceptional support to Dutch-speaking clients, ensuring their inquiries are resolved promptly and professionally.
• Communicate effectively through various channels including phone, email, and chat.
• Familiarize yourself with our client systems to deliver high-quality service.
• Collaborate with team members to ensure quick resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Ability to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to excel in a fast-paced environment.
• Willingness to work (remotely) while residing in Greece.

Benefits

Join Our Team!

Are you fluent in Dutch and looking for an exciting (remote) opportunity? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team.

This role allows you to work remotely while enjoying the beautiful lifestyle of Greece!

Your Role:

• Provide outstanding customer support to Dutch-speaking clients, addressing their inquiries with professionalism and efficiency.
• Communicate effectively through various channels, including phone, email, and chat.
• Become proficient in our systems to deliver high-quality service to our customers.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Eagerness to learn new tools and technologies suitable for a remote role.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Ability to work effectively in a remote setting while being a team player!

Benefits

Mercier Consultancy MD is excited to offer a position for a Customer Support Representative fluent in Czech, based in beautiful Greece. This role presents a unique opportunity for dedicated individuals passionate about customer service to work in a dynamic environment while enjoying the stunning landscape and rich culture of Greece.

Key Responsibilities

• Provide exceptional customer support to Czech-speaking clients through various channels, including phone, email, and chat.
• Address customer inquiries related to products and services in a timely, accurate, and professional manner.
• Resolve customer complaints and issues effectively to ensure high satisfaction levels.
• Document all customer interactions in our CRM system to support continuous improvement in service delivery.
• Collaborate with diverse teams to offer comprehensive solutions tailored to customer needs.
• Stay current on product knowledge and industry trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Content Moderators who are fluent in French to work in beautiful Greece! This role comes with a fully paid relocation package, making your transition smooth and effortless as you embrace a new adventure in a stunning location. As a Content Moderator, you will be responsible for evaluating user-generated content, ensuring it adheres to community guidelines and helps foster a safe and engaging online environment.

Key Responsibilities

• Moderate and review user-generated content in French to ensure compliance with community standards and guidelines.
• Assess and categorize content accurately according to established policies.
• Identify, report, and manage inappropriate content or user behavior as necessary.
• Provide insights into content trends and user engagement to inform moderation strategies.
• Collaborate with team members to continually improve moderation processes and practices.
• Stay informed on current events and developments that could impact moderation efforts.

Requirements

GoMining is a global Bitcoin-powered ecosystem building digital asset and infrastructure products for a worldwide audience.
We are looking for an experienced Copywriter to join our Performance Marketing team and help create clear, compelling, and conversion-focused messaging across paid and owned channels.

This role combines creative thinking with performance-driven execution and close collaboration with marketing, product, and design teams.

Responsibilities

Interpret creative briefs and translate them into strong concepts and compelling copy.

Write, edit, and optimize original content for a wide range of formats, including:

• Website pages and landing pages
• Advertising copy
• Creative scripts
• Campaign messaging

Collaborate closely with account managers, designers, marketers, and product teams from concept to final delivery.

Present copy concepts and final materials internally.

Revise and refine copy based on feedback, performance data, and business objectives.

Research and deeply understand user needs, crypto audiences, and market context through:

• Online research and trend analysis
• Existing studies and internal product data
• Collaboration with subject-matter experts and internal stakeholders

Requirements

Senior Validator Engineer (Solana)

Location: Remote - Europe only

Compensation: $180K - $300K

We are reengineering blockchain infrastructure from first principles to make global digital markets as precise and dependable as physical systems. Built on Solana, our platform delivers deterministic execution, guaranteed inclusion, and low-latency performance—solving the foundational failures that cause transactions to miss and systems to collapse under pressure.

By placing high-performance compute close to where transactions happen and coordinating execution through our advanced scheduling engine, we empower developers to build scalable applications and give institutions the reliability they demand. We believe financial infrastructure should behave like physics: fast, reliable, and predictable—every time, without exception.

As a Senior Validator Engineer, you will spearhead our engineering efforts surrounding the Solana Validator (both Agave and Firedancer), driving the innovation and implementation of next-generation high-performance distributed systems. You will join a highly proficient team of core engineers who have all contributed to foundational network components.

Backend Engineer (Hyperliquid Focus)

Location: Remote (EMEA Region Only) Type: Full-Time

Compensation: €90K - €130K

We are hiring on behalf of our client who are on a mission to simplify multi-chain DeFi for financial institutions, fintechs, and service providers. Their team is building a unified infrastructure layer that provides seamless access to on-chain liquidity across all major blockchains, enabling high-performance same-chain and cross-chain swaps. They are a passionate, remote-first team dedicated to making complex decentralized technologies accessible and building a fairer, more transparent world.

They are looking for a Backend Developer with a deep interest in the Hyperliquid ecosystem to join their engineering team. This is a pure backend role—no frontend or design work is required. You will focus on building the infrastructure that allows them to distribute programmatic trading features (such as TWAP and perps) to the broader DeFi ecosystem.

Location Note: This position is strictly open to candidates currently located in the EMEA region.

What you’ll do: