About Us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Title: Senior Manual Software Testing Engineer

Role Purpose:

A Manual Software Testing Engineer is responsible for ensuring software quality through systematic testing, bug identification, and detailed documentation of test results. They work closely with developers, product managers, and other stakeholders to verify that software meets specified requirements.

Job duties and Responsibilities:

Mercier Consultancy Medical is excited to offer an incredible opportunity for Speech Therapists keen on advancing their careers in the beautiful landscape of Ireland! This role not only presents a chance to enhance your professional journey but also comes with a fully paid relocation package to facilitate your move. As a Speech Therapist, you will be instrumental in diagnosing and treating communication and swallowing disorders across various age groups, helping clients achieve their communication goals and improve their quality of life. Your role will involve working closely with patients, families, and multidisciplinary teams to design and execute individualized therapy plans. If you are ready for a rewarding experience in a supportive environment, we would love to hear from you!

Mercier Consultancy MD is excited to offer fantastic Spanish Speaking Customer Service positions in beautiful Greece, complete with a fully paid relocation package! This opportunity allows you to advance your career while immersing yourself in the rich culture and stunning landscapes of Greece.

Why Work With Us?

At Mercier Consultancy MD, we are committed to creating a supportive and dynamic work environment. As part of our dedicated team, you will play a crucial role in delivering exceptional customer service and satisfaction to our clients.

Key Responsibilities

• Provide high-quality customer support to Spanish-speaking clients via phone, email, and chat, ensuring a professional and positive experience.
• Assist customers in understanding our products and services, delivering accurate information and helpful guidance.
• Swiftly and effectively resolve customer inquiries and complaints to maintain satisfaction.
• Document customer interactions accurately and perform follow-ups to ensure their needs are met.
• Collaborate with various departments to improve service quality and customer experience.
• Stay updated on company offerings and industry trends to provide the best support possible.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent based in Greece - with fully paid relocation! This position invites you to join a vibrant team dedicated to delivering excellent customer service to Portuguese-speaking clients. Experience the beauty of Greece while advancing your career in a dynamic work environment.

Responsibilities

• Provide support to Portuguese-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Offer insightful information and solutions to enhance the customer experience, ensuring satisfaction with every interaction.
• Resolve customer complaints efficiently and professionally, escalating issues when necessary.
• Maintain accurate records of customer interactions and outcomes in the CRM system.
• Collaborate with colleagues and other departments to improve service quality and address customer needs effectively.
• Stay informed about product updates and company policies to provide the most accurate assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Agent in Bulgaria, with fully paid relocation! This role offers the chance to work in a vibrant environment while providing exceptional support to Polish-speaking customers. Join our team and be part of a company that values talent and offers a supportive workplace.

Responsibilities

• Assist Polish-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Provide clear and accurate information to help customers navigate their options and resolve issues.
• Handle customer complaints with professionalism and a focus on reaching effective solutions.
• Maintain detailed records of customer interactions in the CRM system for consistency and quality assurance.
• Collaborate with team members to continuously improve service delivery and customer satisfaction.
• Stay informed about product updates and company policies to enhance customer support.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for an Italian Speaking Customer Service Agent in Greece, complete with fully paid relocation. This role is perfect for those looking to immerse themselves in a vibrant new culture while providing exceptional support to Italian-speaking customers for a renowned international brand.

Responsibilities

• Provide outstanding customer support to Italian-speaking clients via phone, email, and chat, addressing inquiries related to products and services.
• Assist customers with account management, order placements, and issue resolution efficiently and courteously.
• Document all customer interactions in the CRM system to ensure accurate tracking and follow-up.
• Collaborate with team members to enhance service delivery and contribute to a positive team environment.
• Stay informed about product details, promotions, and brand initiatives to effectively assist customers.
• Adapt to a multicultural workplace and participate in training sessions to improve product knowledge and customer service skills.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a French Speaking Customer Service Agent based in Greece, complete with fully paid relocation. This role is ideal for individuals seeking an adventurous career change in a vibrant and culturally rich environment while providing exceptional service to French-speaking clients.

Responsibilities

• Assist French-speaking customers via phone, email, and chat with inquiries related to products and services.
• Provide thorough explanations of product features, troubleshoot issues, and resolve customer complaints effectively.
• Document all customer interactions in our CRM system to ensure quality service and follow-up.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay informed about new products, promotions, and policies to deliver accurate information to customers.
• Contribute to a positive team environment by sharing insights and best practices.

Requirements

Mercier Consultancy MD is seeking a dynamic Content Moderator fluent in Dutch/Flemish and English to join our team in Sofia, Bulgaria! This position includes relocation to the vibrant city of Sofia, providing individuals with a unique opportunity to engage in a multicultural work environment while making a positive impact online. In this role, you will be responsible for reviewing and moderating user-generated content to ensure it adheres to community standards and policies, helping to cultivate a safe online platform for our users.

Key Responsibilities

• Moderate and assess user-generated content in Dutch/Flemish and English to ensure compliance with community guidelines.
• Classify and evaluate content based on established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide insights on content trends and user behavior to enhance moderation strategies.
• Collaborate with team members to improve content moderation processes continuously.
• Stay informed about company policies related to content moderation and community engagement.

Requirements

Mercier Consultancy MD is seeking a Content Moderator fluent in Dutch/Flemish and English to join our growing team in Sofia, Bulgaria! This position comes with a relocation package, providing an exciting opportunity for individuals looking to embrace a new cultural experience while contributing to a safe online environment. As a Content Moderator, you will be responsible for reviewing and managing user-generated content to ensure it meets our community standards, fostering a positive experience for our users.

Key Responsibilities

• Moderate and evaluate user-generated content in both Dutch/Flemish and English to ensure compliance with community guidelines.
• Classify content accurately based on established moderation policies.
• Identify and report any inappropriate content or violations to the appropriate teams.
• Provide insights on content trends and user interactions to enhance moderation strategies.
• Collaborate with team members to improve content moderation processes and best practices.
• Stay informed about company policies related to content moderation and community engagement.

Requirements

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Bangalore. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Requirements

At Excelya, taking audacious steps is encouraged, so we’re looking for individuals who are ready to grow with us and share our values.

Experience:  

One or more years as a Data Manager or equivalent combination of education, training and experience

Skills:  Knowledge and understanding of ICH GCP and other relevant ICH, EU or FDA guidelines to maintain regulatory compliance

• Experience in clinical trial databases and applications, clinical data flow, data review, and eCase Report Form design.
• Understanding of clinical trials and study lifecycle (start-up, maintenance & closeout)

Education: Bachelor’s degree qualification in a Scientific discipline is preferred