Join Our Team!

Are you fluent in Swedish and seeking a thrilling opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to welcome a dedicated and enthusiastic Swedish Speaking Customer Representative.

This role offers the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a vibrant culture while making a significant impact in customer service.

Your Role:

• Provide outstanding customer support to Swedish-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Communicate effectively across various channels including phone, email, and chat.
• Become familiar with our client systems to provide high-quality service efficiently.
• Collaborate with team members to ensure the prompt resolution of customer issues.

Requirements

• Fluency in Swedish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-focused approach.
• Eagerness to learn new technologies and tools adapted for remote work.
• Self-motivated, proactive, and adaptable in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in Polish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Polish Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, giving you the chance to experience a vibrant lifestyle while contributing to our customer service excellence.

Your Role:

• Provide outstanding customer support to Polish-speaking clients, ensuring their inquiries are resolved with professionalism and care.
• Communicate effectively through various platforms, including phone, email, and chat.
• Become familiar with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Polish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills with a focus on customer satisfaction.
• Eager to learn and adapt to new technologies and tools for remote work.
• Self-motivated, proactive, and adaptable in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Mercier Consultancy MD is offering an exciting opportunity for Dutch Speaking professionals to join our team in Sofia, Bulgaria! This role comes with a fully paid relocation package, making it the perfect chance for you to experience a vibrant new culture while advancing your career. As a member of our dynamic team, you will engage with clients, offering exceptional service tailored to their needs in the Dutch language.

Key Responsibilities

• Provide outstanding customer service to Dutch-speaking clients, addressing inquiries and resolving issues effectively.
• Manage customer interactions through various channels including phone, email, and live chat, ensuring a positive experience.
• Document customer feedback and interactions accurately in our CRM system for tracking and improvement purposes.
• Collaborate with team members and other departments to enhance service delivery and support customer success.
• Stay informed about product offerings, promotions, and updates to provide comprehensive support.
• Participate in training and development activities to continuously improve service skills and knowledge.

Requirements

Join Our Team!

Are you fluent in Spanish and looking for an exciting remote opportunity in Greece? At Mercier Consultancy MD, we are thrilled to invite a dedicated and enthusiastic Spanish Speaking Customer Representative.

This role offers the fantastic benefit of paid relocation to Greece, allowing you to enjoy a dynamic lifestyle while providing exceptional customer service.

Your Role:

• Deliver outstanding customer support to Spanish-speaking clients, responding to inquiries with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Utilize our client systems to provide high-quality service in a timely manner.
• Collaborate with team members to ensure efficient resolution of customer issues.

Requirements

• Fluency in Spanish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a passion for customer service.
• Eager to learn new tools and technologies for a remote work environment.
• Self-motivated, proactive, and adaptable to a fast-paced setting.
• Open to relocating to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in Portuguese and searching for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic Portuguese Speaking Customer Representative.

This position comes with the fantastic benefit of paid relocation to Greece, allowing you to enjoy a rich lifestyle while making a significant impact in customer service.

Your Role:

• Deliver exceptional customer support to Portuguese-speaking clients, addressing their inquiries with expertise and professionalism.
• Engage with customers through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to provide high-quality service.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective client communication.
• Strong communication skills with a customer-focused mindset.
• Eagerness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and searching for an exciting remote opportunity in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Danish Speaking Customer Representative.

This position offers the fantastic benefit of paid relocation to Greece, enabling you to enjoy a dynamic lifestyle while making a significant contribution in customer service.

Your Role:

• Provide exceptional customer support to Danish-speaking clients, ensuring their inquiries are resolved with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Become well-versed in our client systems to deliver high-quality service efficiently.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-oriented approach.
• Willingness to learn new technologies and tools adapted for remote work.
• Self-motivated, proactive, and adaptable in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

1. Onboarding & Off boarding Support

. Coordinate with the HR team in Cairo to prepare onboarding schedules, required documents, and system access for new hires.

. Welcome new joiners at the KSA office, conduct the on-site onboarding orientation, and ensure a smooth first-day experience.

. Prepare and manage laptop handover, collect signatures on custody forms, and record all assets in the system.

. Ensure new employees have access to policies, tools, and office resources from day one.

. Facilitate exit procedures including collecting company assets, closing access, and supporting off boarding documentation.

2. Office Operations & Experience

. Act as the primary HR and office operations contact in the KSA office.

. Maintain a positive and organized office environment, ensuring it is presentable, functional, and aligned with company standards.

. Support in managing office supplies and general office upkeep.

. Coordinate with vendors (cleaning, maintenance, deliveries, etc.) when required.

. Support travel logistics for employees when needed, in coordination with HR and Procurement.

3. Employee Relations & People Experience

. Communicate HR policies, guidelines, and updates clearly to KSA employees.

. Serve as a trusted on-ground HR representative, escalating issues as necessary.

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

The Litigation Specialist will take the lead on managing our small claims litigation files and support broader legal and compliance activities within Financeit’s Legal team. Reporting to the Chief Compliance Officer, this role may include preparing legal documents and correspondence, assisting with regulatory inquiries, and partnering with internal teams to provide timely, accurate support.

What you'll do:

Mercier Consultancy MD is looking for a talented Solutions Consultant who is fluent in both Czech and English to join our team in Sofia, Bulgaria. In this role, you will play a pivotal role in understanding client challenges and developing tailored solutions that meet their specific needs. Your expertise in both languages will allow you to effectively communicate with a diverse range of clients, ensuring their expectations are exceeded.

Key Responsibilities

• Engage with clients to analyze their needs and business objectives through effective consultations.
• Craft and present customized solutions, ensuring alignment with client goals and satisfaction.
• Provide expert guidance and support during the implementation of solutions, aiding clients throughout the process.
• Collaborate with internal stakeholders to ensure the successful deployment of solutions and ongoing support.
• Lead training sessions to empower clients in the effective use of our products and services.
• Stay updated on industry trends and advancements to provide relevant insights and recommendations to clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Digital Trust and Safety Specialist fluent in Danish to work in Sofia, Bulgaria. In this essential role, you will play a key part in ensuring a safe online environment for our users. Your responsibilities will include monitoring content, addressing safety concerns, and helping to enforce community guidelines to maintain digital integrity.

Key Responsibilities

• Monitor user-generated content and interactions on our platforms for potential violations of safety standards.
• Conduct thorough investigations into reported safety incidents, analyzing information to recommend appropriate actions.
• Collaborate with various teams to develop and enhance safety policies that promote trust and security within the digital community.
• Prepare detailed reports regarding safety incidents and trends, providing insights to support informed decision-making.
• Stay updated on emerging trends and challenges in digital safety to continually improve our safety protocols.
• Engage with users to educate them about safety practices and raise awareness regarding online risks.

Requirements