Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a Sports Betting Platform based in Greece. This role is perfect for individuals who are passionate about sports and customer service. As a representative, you will assist customers in navigating the sports betting platform while providing support and information in Portuguese.

Key Responsibilities

• Manage customer inquiries related to sports betting operations, account management, and platform features via phone, email, and chat in Portuguese.
• Provide detailed information on betting options, promotions, and rules of play.
• Assist customers with account registration, deposits, withdrawals, and betting transactions.
• Resolve customer issues and complaints efficiently, ensuring a positive betting experience.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with other departments to enhance customer satisfaction and streamline service delivery.
• Stay informed about sports events, betting trends, and platform updates to provide relevant support.

Requirements

Mercier Consultancy MD is pleased to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a Public Utilities Company in Greece. This role is ideal for individuals who are passionate about making a difference in the community through effective and compassionate customer service. As a representative, you will assist Portuguese-speaking customers with their inquiries regarding public utilities services, ensuring clear communication and support.

Key Responsibilities

• Handle customer inquiries related to public utility services, billing, and account management via phone, email, and chat in Portuguese.
• Provide accurate information about service availability, pricing, and payment options.
• Assist customers with issues related to service interruptions, outages, and general account inquiries.
• Resolve customer complaints efficiently while ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference and follow-up.
• Work closely with technical and service departments to enhance overall customer experience and service delivery.
• Stay informed about changes in public utility regulations and services to provide up-to-date information.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Portuguese Speaking Customer Service Representatives for an Investment Platform based in Greece. This role is ideal for individuals with a passion for finance and investments, who also thrive in a customer-focused environment. As a member of our customer service team, you will assist clients in navigating their investment inquiries while providing exceptional service in Portuguese.

Key Responsibilities

• Manage customer inquiries related to investment products, services, and account management via phone, email, and chat in Portuguese.
• Provide detailed information on investment options, performance reports, and platform functionality.
• Assist clients with account setup, transaction processing, and any associated queries.
• Resolve customer complaints and issues promptly, ensuring a high level of client satisfaction.
• Document all client interactions accurately in the CRM system for effective follow-up.
• Collaborate with the investment team to address client-specific needs and concerns.
• Stay informed about market trends and investment strategies to provide relevant insights to clients.

Requirements

Mercier Consultancy MD is pleased to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives for an Energy Company based in Greece. This role is perfect for individuals who are passionate about providing exceptional customer support in the energy sector. As a representative, you will assist customers in navigating their inquiries and concerns, all while effectively communicating in Portuguese.

Key Responsibilities

• Manage customer inquiries related to energy services, products, and billing via phone, email, and chat in Portuguese.
• Provide detailed information on energy plans, pricing, and usage options to customers.
• Assist customers with account management, service subscriptions, and payment inquiries.
• Resolve customer complaints and issues promptly, ensuring a high level of customer satisfaction.
• Document all interactions accurately in the CRM system for record-keeping and follow-up.
• Collaborate with internal teams to improve service delivery and customer experiences.
• Stay informed about the latest developments in the energy sector to offer relevant support to customers.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Mercier Consultancy MD is thrilled to present a unique opportunity for a German Speaking Player Support Specialist for Games Account to join our dynamic team in the beautiful country of Greece. This role is ideal for individuals with a passion for gaming who enjoy helping players enhance their experience. As a crucial member of our support team, you will assist German-speaking players with their inquiries, ensuring they receive top-notch service and support.

Key Responsibilities

• Provide outstanding player support in German via email and chat.
• Assist players with questions related to game features, account management, and technical issues.
• Efficiently resolve player concerns to ensure satisfaction and retention.
• Document player interactions clearly to support ongoing service improvements.
• Collaborate with internal teams to share player feedback and insights.
• Stay updated on game developments and industry trends to offer informed assistance.

Requirements

Product Marketing Manager (Stablecoin & Fintech)

Location: Jersey City (Hybrid)

Hybrid | Full-time

Compensation: $150K - $165K

Our client is a high-performance financial technology firm backed by world-class investors, including Paradigm and Dragonfly. The organization is dedicated to transforming the global movement of money by building a next-generation stablecoin infrastructure and a full-service platform that makes issuing, managing, and integrating digital dollars seamless for developers, fintechs, and institutions alike.

The Product Marketing Manager serves as a critical bridge between the product and the global market. This is a strategic, hands-on role that owns the full customer lifecycle. The successful candidate will act as both a strategist and a trusted advisor, shaping how prospects discover the platform, how new customers are onboarded, and how they scale. This role requires a blend of data-driven insight and creative storytelling to turn complex technical features into compelling narratives that drive measurable growth and long-term adoption.

Key Responsibilities

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Polish-speaking individuals looking to work in Greece! We offer a fully paid relocation package to ensure a smooth transition to your new role in our vibrant team. Join us and experience the rich culture of Greece while advancing your career in a supportive and dynamic environment.

Key Responsibilities

• Provide exceptional customer support in Polish to our clients via various channels including phone, email, and live chat.
• Assist customers with inquiries related to services, products, and account management.
• Document interactions in our CRM system to ensure accurate tracking and reporting on customer support activities.
• Troubleshoot and resolve customer issues efficiently while maintaining high satisfaction levels.
• Collaborate with internal teams to enhance processes and improve customer experience.
• Stay informed about company offerings and industry trends to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the rapidly growing streaming services sector, with the unique benefit of working in Greece! This role is perfect for individuals who are passionate about entertainment and technology and are eager to assist customers in navigating their streaming needs.

Key Responsibilities

• Handle customer inquiries regarding streaming services, subscriptions, and account management via phone, email, and chat in Polish.
• Provide information about service features, content availability, and troubleshooting assistance.
• Assist customers with billing inquiries and subscription modifications.
• Resolve customer complaints and technical issues efficiently while maintaining a high standard of service.
• Document all customer interactions in the CRM system accurately for tracking and follow-up purposes.
• Collaborate with technical teams to address complex issues and ensure a seamless customer experience.
• Stay knowledgeable about industry trends, new content releases, and updates to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives for a leading Social Media Platform, with positions available in beautiful Greece. This role is perfect for individuals who are passionate about social media and are eager to assist users in navigating their inquiries while providing exceptional customer service in Polish.

Key Responsibilities

• Manage user inquiries related to the social media platform, addressing questions and concerns via phone, email, and chat in Polish.
• Provide detailed explanations about features, functionality, and policies of the platform.
• Assist users with account management, privacy settings, and troubleshooting issues.
• Resolve complaints and issues promptly to ensure a positive user experience.
• Document all interactions in the CRM system for effective follow-up and reporting.
• Collaborate with internal teams to enhance user experience and address platform-related inquiries.
• Stay updated on platform features, trends, and policies to provide accurate assistance to users.

Requirements