account management

Dutch Speaking Customer Service For Global Payment Technology Company

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a renowned Global Payment Technology Company. This role is perfect for individuals who are passionate about financial technology and dedicated to delivering outstanding customer service. As a representative, you will assist customers with their payment inquiries and support them in navigating the various services offered by our client.


Key Responsibilities

  • Manage customer inquiries related to payment processing, account management, and service features via phone, email, and chat in Dutch.
  • Provide timely and accurate information regarding payment solutions, transaction issues, and account setup.
  • Assist customers with troubleshooting and resolving payment-related issues efficiently.
  • Document all customer interactions and maintain accurate records in the CRM system for follow-up and analysis.
  • Collaborate with internal teams to address customer needs and enhance overall service delivery.
  • Stay informed about industry trends and company offerings to enhance customer interactions.

Requirements

Job Skills

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Dutch Speaking Customer Service For Family DNA Testing Company

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives at a leading Family DNA Testing Company. If you are passionate about helping others and have an interest in genetics and family ancestry, this role is an excellent fit for you. As a customer service representative, you will assist clients with their inquiries and concerns regarding DNA testing services, providing valuable support in Dutch.


Key Responsibilities

  • Manage inbound customer inquiries about DNA testing services, procedures, and results via phone, email, and chat in Dutch.
  • Provide clear and accurate information about DNA testing processes, including sample collection, testing timelines, and interpretation of results.
  • Assist customers with order placements, account management, and any questions related to their DNA tests.
  • Resolve customer complaints and issues promptly, ensuring customer satisfaction at every interaction.
  • Document customer interactions comprehensively in our CRM system to maintain accurate records.
  • Collaborate effectively with lab and technical teams to provide customers with accurate updates and information.
  • Stay informed about product offerings, industry developments, and company policies to assist customers effectively.

Requirements

Job Skills

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Dutch Speaking Customer Service For E-commerce Platform And Marketplace

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for an E-commerce Platform and Marketplace. This role is ideal for energetic individuals who enjoy assisting customers in a dynamic online shopping environment. As a representative, you will provide exceptional support to customers, helping them navigate the e-commerce platform and ensuring seamless experiences.


Key Responsibilities

  • Manage customer inquiries related to e-commerce transactions, product availability, and account management via phone, email, and live chat in Dutch.
  • Assist customers with order placements, cancellations, returns, and exchanges while providing detailed information on shipping options and policies.
  • Resolve customer complaints and issues promptly to ensure satisfaction and quick resolution.
  • Document all interactions accurately in the CRM system for tracking and reporting purposes.
  • Collaborate with internal teams to address customer needs and improve service delivery.
  • Stay informed about current promotions, products, and trends in the e-commerce marketplace.

Requirements

Job Skills

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Dutch Speaking Customer Service For American Postal Company

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Dutch Speaking Customer Service Representatives for an esteemed American Postal Company. This role is perfect for individuals who are passionate about logistics and customer support, and who wish to help clients navigate postal services while providing exceptional assistance in Dutch. You will be a key component in ensuring customers receive the support and information they need for all their postal inquiries.


Key Responsibilities

  • Handle customer inquiries regarding postal services, rates, and delivery options via phone, email, and chat in Dutch.
  • Provide information on tracking shipments, resolving mail issues, and service availability.
  • Assist customers with account management and other service-related requests.
  • Resolve issues and complaints efficiently while maintaining high customer satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with operational and technical teams to improve service delivery.
  • Stay updated on postal regulations and services to provide accurate information to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For American Multinational Technology Company

posted by: spj_bot

Mercier Consultancy MD is excited to present an exceptional opportunity for Dutch Speaking Customer Service Representatives for an esteemed American Multinational Technology Company. In this dynamic role, you will be integral in delivering top-tier support to customers while leveraging your expertise in technology products and services. If you are enthusiastic about technology and possess a strong customer service orientation, we want to hear from you!


Key Responsibilities

  • Handle customer inquiries regarding technology products and services via phone, email, and chat in Dutch.
  • Provide detailed information about product features, troubleshooting processes, and technical support.
  • Assist customers with account management and service-related issues.
  • Document all customer interactions accurately in the CRM system, following up on inquiries as needed.
  • Collaborate with internal teams to resolve technical issues and enhance customer satisfaction.
  • Stay updated on product offerings and industry trends to provide knowledgeable support.

Requirements

Job Skills

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Dutch Speaking Customer Service For A Swedish-based, Multinational Corporation

posted by: spj_bot

Mercier Consultancy MD is excited to present an outstanding opportunity for Dutch Speaking Customer Service Representatives for a prominent Swedish-based multinational corporation. This role is ideal for individuals who thrive in a dynamic international environment and are committed to providing exceptional service. You will be the first point of contact for customers, assisting them with inquiries and ensuring a seamless customer experience with the corporation's products and services.


Key Responsibilities

  • Manage customer inquiries related to the corporation's products and services via phone, email, and live chat in Dutch.
  • Provide clear and accurate information to customers regarding product features, availability, and troubleshooting.
  • Assist customers with order processing, returns, and account management.
  • Resolve customer issues and complaints promptly while ensuring a positive interaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with various internal teams to enhance the customer experience and address complex inquiries.
  • Stay updated on product knowledge and company policies to provide informed support.

Requirements

Job Skills

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Dutch Speaking Customer Service For A British-Singaporean Multinational Company

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives to join a British-Singaporean multinational company. This role is perfect for those who are keen to work in an international environment while delivering exceptional customer support in the Dutch language. As part of our diverse team, you will engage with customers, providing assistance and ensuring their needs are met with efficiency and professionalism.


Key Responsibilities

  • Manage customer inquiries and support requests across various platforms (phone, email, chat) in Dutch.
  • Provide information regarding the company’s products and services, ensuring clear communication.
  • Assist customers with account management, product troubleshooting, and complaint resolution.
  • Document customer interactions accurately and maintain comprehensive records in the CRM system.
  • Collaborate with cross-functional teams to enhance customer satisfaction and service delivery.
  • Stay updated on product developments and company policies to provide accurate assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent For The Leading Swiss Bank - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Service Agent for the leading Swiss bank, based in Athens. This role is an excellent opportunity for individuals passionate about finance and customer service. As a Customer Service Agent, you will be responsible for providing exceptional support to our Dutch-speaking clients, ensuring that their banking inquiries are handled with professionalism and care.


Responsibilities

  • Assist Dutch-speaking customers via phone, email, and chat with inquiries related to banking products and services.
  • Provide information on account management, transaction details, and financial products offered by the bank.
  • Resolve customer complaints efficiently and effectively, ensuring customer satisfaction.
  • Document customer interactions accurately in the CRM system for continuous improvement and quality assurance.
  • Work closely with team members to enhance service delivery and improve customer experiences.
  • Stay abreast of banking regulations, policies, and product offerings to provide accurate assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent For Multinational Cybersecurity Company

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent with a leading multinational cybersecurity company. This role is essential for delivering exceptional customer support to Dutch-speaking clients, helping them navigate their cybersecurity needs and ensuring they receive timely assistance.


Responsibilities

  • Provide support to Dutch-speaking customers via phone, email, and chat, addressing inquiries related to cybersecurity products and services.
  • Clarify product features, assist with account management, and troubleshoot issues effectively.
  • Resolve customer complaints with professionalism and a strong focus on customer satisfaction.
  • Maintain accurate records of customer interactions in the CRM system for consistency and quality control.
  • Work closely with internal teams to escalate technical issues and ensure prompt resolution.
  • Stay updated on the latest cybersecurity trends and product information to provide informed support to clients.

Requirements

Job Skills

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Swedish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to invite applications for the position of Swedish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. You will serve as a vital point of contact for customers, assisting them with their telecommunications needs and ensuring a seamless experience.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, plans, and devices through phone, email, and chat in Swedish.
  • Provide information on service features, billing inquiries, and account management.
  • Assist customers with troubleshooting issues related to their telecommunications services.
  • Document all customer interactions accurately in our CRM system for effective follow-up.
  • Collaborate with technical support and other internal teams to ensure timely resolution of customer issues.
  • Stay up-to-date on the latest telecommunications products and services to better assist customers.

Requirements

Job Skills

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