Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives for a leading SaaS (Software as a Service) company located in Athens. This role is perfect for individuals who have a passion for technology and customer service. As a representative, you will assist clients with their software inquiries and provide support in German, ensuring they have a seamless experience with our SaaS products.

Key Responsibilities

• Respond to customer inquiries regarding the SaaS platform, including features, billing, and technical support via phone, email, and live chat in German.
• Provide guidance on software usage and troubleshoot customer issues to achieve high satisfaction levels.
• Document all interactions with clients in the CRM system for accurate tracking and follow-up.
• Collaborate with development and technical support teams to resolve complex customer issues.
• Keep updated on product developments and enhancements to offer informed assistance to customers.
• Educate customers on best practices and usage tips to maximize their experience with the software.

Requirements

Mercier Consultancy MD is thrilled to announce a position for German Speaking Customer Service Representatives for a prominent ride-sharing platform, with an exciting opportunity to work in Greece. This role is perfect for individuals who are passionate about technology and infrastructure while enjoying vibrant customer interactions. You will assist customers with their ride-sharing needs, providing exceptional support in German to ensure a smooth and satisfying experience.

Key Responsibilities

• Handle customer inquiries related to ride-sharing services, including bookings, payments, and account management via phone, email, and live chat in German.
• Provide support in addressing trip-related issues, driver engagements, and service feedback.
• Assist customers in navigating the platform and understanding service policies.
• Document all customer interactions accurately in the CRM system for tracking purposes.
• Collaborate with internal teams to provide effective solutions to customer concerns.
• Stay updated on platform changes, promotions, and industry trends to furnish accurate and beneficial information to users.

Requirements

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for an Online Marketplace, offering the flexibility to work from Greece. This position is perfect for motivated individuals who are passionate about e-commerce and providing exceptional customer support. You will assist customers in German, helping them navigate various products and services on the platform, ensuring a smooth shopping experience.

Key Responsibilities

• Respond to customer inquiries regarding product listings, order statuses, and account management through phone, email, and live chat in German.
• Assist customers with issues related to payment processing, shipping, and returns.
• Provide guidance on using the online marketplace effectively and resolving any technical issues.
• Document customer interactions meticulously in our CRM system for accurate tracking and follow-up.
• Collaborate with internal teams to improve service delivery and operational efficiency.
• Stay updated on marketplace policies, promotions, and new product offerings to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives in the Food Delivery Platform sector, with a unique chance to work in beautiful Greece! This position is perfect for individuals who are passionate about food and customer service, and who wish to immerse themselves in a vibrant culture while helping customers navigate their food delivery experience.

Key Responsibilities

• Handle customer inquiries related to food orders, delivery logistics, and service feedback via phone, email, and chat in German.
• Provide information on available restaurants, menu items, and promotional offers.
• Assist customers with order issues, delivery tracking, and modifications to ensure a seamless experience.
• Resolve customer complaints promptly and efficiently while maintaining high levels of satisfaction.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with internal teams to enhance service delivery and improve customer experience.
• Stay informed about the local food scene and platform updates to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for a prestigious Fashion & Luxury Brand in Greece. This role is perfect for individuals who are passionate about fashion and luxury goods and excel at providing stellar customer service. You will assist clients in German, helping them navigate their inquiries and ensuring they have a remarkable experience with our luxury offerings.

Key Responsibilities

• Respond to customer inquiries related to fashion products, brand information, and order management via phone, email, and live chat in German.
• Provide expert guidance on product features, availability, and styling suggestions.
• Assist customers with order placement, tracking, exchanges, and returns.
• Resolve customer complaints and issues with professionalism and a high level of service.
• Document all customer interactions accurately within the CRM system.
• Collaborate with sales and retail teams to enhance customer satisfaction and product knowledge.
• Stay informed about the latest fashion trends and brand initiatives to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives to join a leading Digital Wallet Provider in Greece. This role offers a unique chance to work in a dynamic environment while assisting clients with their digital wallet inquiries and providing exceptional customer service in German.

Key Responsibilities

• Handle customer inquiries regarding digital wallet services, transactions, and account management via phone, email, and live chat in German.
• Provide assistance with troubleshooting issues related to digital payments and account access.
• Educate customers about features, security measures, and benefits of using the digital wallet.
• Document all customer interactions accurately in the CRM system for tracking and reporting.
• Collaborate with technical teams to address complex issues and ensure prompt resolutions.
• Stay updated on industry trends, new features, and regulatory changes affecting digital payments.

Requirements

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 
 

Position Overview:

• Job Title:Maintenance Technician
• Salary: $24.00 - $28.00 per hour, depending on qualifications, education, and prior experience
• On-Call Rotation Schedule: Participation in after-hours on-call rotation schedule is required; overtime pay is provided for on-call hours worked
• Schedule: Monday - Friday; 8am – 5pm 
• Explore Pierce Park Apartments: https://pierceparkipgliving.com/

Position Summary:

The Executive Coordinator provides high-level administrative, operational, and strategic support to senior executives. This role requires exceptional organizational skills, discretion, and the ability to manage complex schedules, communications, and projects in a fast-paced environment.

Key Responsibilities

• Serve as the primary point of contact between executives and internal/external stakeholders
• Manage complex calendars, scheduling meetings, travel, and executive priorities
• Coordinate and follow up on action items from executive meetings
• Handle confidential and sensitive information with discretion
• Support strategic initiatives and special projects, tracking progress and deadlines
• Improve administrative processes and systems for efficiency
• Anticipate executive needs and proactively resolve issues

Requirements

• Bachelor’s degree or equivalent experience preferred
• Strong written and verbal communication skills
• Exceptional organizational, time-management, and multitasking abilities
• High level of professionalism, judgment, and confidentiality
• Proficiency with productivity tools (e.g., Google Workspace, Microsoft Office, project management tools)
• Ability to work independently and adapt to changing priorities

Benefits

About the Job

Join Excelya as Clinical Logistic Supply Manager, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Medical Writing. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities :

Study Start-Up Coordination : Participation in study launch meetings, organization of internal evaluation committees, drafting of Scope of Work/Request for Proposal (SoW/RFP), and development of timelines with ongoing tracking.

CRO Selection & Contracting : Involvement in CRO selection (proposal analysis, bid defense meetings), budget estimation, financial/legal negotiation, and follow-up on contract approvals.

CRO Oversight: Leading the CRO kick-off meeting, reviewing user documentation, managing technical specifications, and coordinating input from internal stakeholders.

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives for a Manufacturing Company based in Greece. This role is perfect for individuals who are passionate about providing excellent customer service and have an interest in the manufacturing sector. You will communicate with clients in Italian and assist them with inquiries related to products and services effectively.

Key Responsibilities

• Manage incoming customer inquiries regarding manufacturing products and services via phone, email, and chat in Italian.
• Provide accurate information about product specifications, availability, and pricing to customers.
• Assist clients with order placement, tracking, and fulfillment inquiries.
• Resolve customer issues and complaints professionally and efficiently to maintain high levels of satisfaction.
• Document all customer interactions accurately in our CRM system for effective follow-up and record-keeping.
• Collaborate with internal teams to enhance service delivery and ensure customer expectations are met.
• Stay updated on manufacturing processes and product knowledge to better assist customers.

Requirements