DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking an Advanced & Escalation Field Ops Manager to lead Tier 2 and Tier 3 Field Operations support and own resolution of complex, high-impact field escalations. This role serves as the primary escalation point for issues not resolved by Tier 1 support and provides operational leadership for advanced and non-standard installations requiring specialized coordination, inventory, and technical expertise.

The Advanced & Escalation Field Ops Manager defines escalation workflows and performance expectations, identifies recurring drivers, and implements corrective actions to improve outcomes. This position partners closely with inventory, administrative, credit, and field operations teams to ensure accurate execution of complex work orders while maintaining alignment with overall Field Operations objectives. Success requires strong cross-functional collaboration, data-driven performance management, and disciplined execution to support reliable, high-quality field operations outcomes.

About DSI

Mercier Consultancy is seeking an experienced and dynamic Area Sales Manager specializing in the Marine and/or Offshore sectors. This role is critical in driving business growth and expanding our market presence in these industries. As the Area Sales Manager, you will be responsible for developing and executing sales strategies that align with our corporate objectives while building strong relationships with key clients.

Key Responsibilities

• Identify and develop new business opportunities within the Marine and Offshore sectors.
• Build and maintain strong relationships with existing and potential clients to ensure repeat business and customer satisfaction.
• Conduct market analysis to understand industry trends and competitor activities, and adjust sales strategies accordingly.
• Create and implement sales plans to achieve targeted revenue and profitability goals.
• Collaborate closely with cross-functional teams, including marketing and engineering, to ensure aligned objectives.
• Prepare and present sales forecasts, reports, and proposals to management and stakeholders.
• Represent the company at industry events, conferences, and trade shows to enhance market presence.

Requirements

DSI, one of the nation’s largest home services distributors, has an immediate need for a self-motivated individual to fill an Account Executive position in our Pacific Northwest territory.

As the Account Executive, you will be responsible for signing up and managing new and existing authorized retailers. You will examine and understand the dealer’s business needs, and grow the territory, through existing accounts and new dealer acquisitions. DSI represents brands such as AT&T, DIRECTV, Vivint SmartHome, Frontier Communications, CenturyLink, Windstream, Ziply Fiber, HughesNet, and more through our dealer base.

• This role will require travel 3 – 4 days a week within your assigned territory
• Qualified candidates must live in or near Portland, OR, Seattle, WA, Boise, ID, Salt Lake City, UT, or Denver, CO
  

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI, one of the nation’s largest home services distributors, has an immediate need for a self-motivated individual to fill an Account Executive position in our Pacific Northwest territory.

As the Account Executive, you will be responsible for signing up and managing new and existing authorized retailers. You will examine and understand the dealer’s business needs, and grow the territory, through existing accounts and new dealer acquisitions. DSI represents brands such as AT&T, DIRECTV, Vivint SmartHome, Frontier Communications, CenturyLink, Windstream, Ziply Fiber, HughesNet, and more through our dealer base.

• This role will require travel 3 – 4 days a week within your assigned territory
• Qualified candidates must live in or near Seattle, WA, Boise, ID, Salt Lake City, UT, Denver, CO, or Portland, OR
  

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI, one of the nation’s largest home services distributors, has an immediate need for a self-motivated individual to fill an Account Executive position in our Pacific Northwest territory.

As the Account Executive, you will be responsible for signing up and managing new and existing authorized retailers. You will examine and understand the dealer’s business needs, and grow the territory, through existing accounts and new dealer acquisitions. DSI represents brands such as AT&T, DIRECTV, Vivint SmartHome, Frontier Communications, CenturyLink, Windstream, Ziply Fiber, HughesNet, and more through our dealer base.

• This role will require travel 3 – 4 days a week within your assigned territory
• Qualified candidates must live in or near Boise, ID, Salt Lake City, UT, Denver, CO, Seattle, WA, or Portland, OR
  

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Mercier Consultancy MD is looking for an ambitious Italian Sales & Business Development Representative to join our team in Athens. This is an exciting opportunity for individuals who are passionate about sales and eager to contribute to business growth in the Italian market. As a representative, you will be responsible for driving sales initiatives and establishing strong relationships with our clients in Italy.

Key Responsibilities

• Develop and implement effective sales strategies to identify and pursue new business opportunities within the Italian market.
• Engage with potential clients through outreach activities, including phone calls, emails, and networking events.
• Understand client needs and provide customized solutions that align with our service offerings.
• Maintain accurate records of sales activities and client interactions in our CRM system.
• Collaborate with marketing and product teams to enhance positioning and delivery of services to clients.
• Conduct market research to stay informed about industry trends and competitors.
• Achieve and exceed sales targets while contributing to the overall objectives of the team.

Requirements

The Tech Compliance Data Clerk plays a key role in supporting the DSI technician onboarding process. This position is responsible for accurate data entry, timely communication, and thorough compliance tracking for technicians across multiple Tech Offices. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities while maintaining clear, consistent communication with both internal teams and external partners.

Success in this role is essential to maintaining the department’s strong reputation, operational efficiency, and overall effectiveness. The Tech Compliance Data Clerk must demonstrate excellent written and verbal communication skills, ensuring information is conveyed clearly, professionally, and with a friendly, approachable tone. This position requires a self-motivated individual who can work independently, stay organized, and remain responsive to the evolving needs of clients, internal teams, compliance requirements, and technician offices in a fast-paced environment. Adherence to company policies and departmental procedures is expected at all times.

The Tech Compliance Data Clerk plays a key role in supporting the DSI technician onboarding process. This position is responsible for accurate data entry, timely communication, and thorough compliance tracking for technicians across multiple Tech Offices. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities while maintaining clear, consistent communication with both internal teams and external partners.

Success in this role is essential to maintaining the department’s strong reputation, operational efficiency, and overall effectiveness. The Tech Compliance Data Clerk must demonstrate excellent written and verbal communication skills, ensuring information is conveyed clearly, professionally, and with a friendly, approachable tone. This position requires a self-motivated individual who can work independently, stay organized, and remain responsive to the evolving needs of clients, internal teams, compliance requirements, and technician offices in a fast-paced environment. Adherence to company policies and departmental procedures is expected at all times.

Mercier Consultancy MD is excited to announce a vacancy for a German Speaking Sales Development Representative to join our team in Athens. This role is ideal for motivated individuals who are eager to develop their sales career in a dynamic environment. As a Sales Development Representative, you will be crucial in building relationships with potential clients and expanding our market presence in the German-speaking regions.

Key Responsibilities

• Conduct outreach to potential German-speaking clients through phone calls, emails, and social media to generate leads.
• Qualify prospects by understanding their needs and presenting appropriate solutions.
• Maintain accurate records of sales activities and client interactions in our CRM system.
• Collaborate with the sales and marketing teams to refine lead generation strategies and improve overall outreach effectiveness.
• Research industry trends and market developments to effectively communicate with potential clients.
• Achieve and exceed lead generation and qualification targets to support the overall sales goals.

Requirements

DSI Systems Inc., an authorized partner of DIRECTV, is looking for an energetic and motivated individual to join our Lodging & Institutions sales team as an Entry-Level Sales Representative. This role is perfect for someone who is eager to learn, ready to take the first step in their career, and thrives in a supportive, family-owned business environment. At DSI, we value growth from within—many of our leaders started in entry-level positions just like this one.

As part of our team, you will help bring DIRECTV services to hotels, senior living communities, and other lodging facilities by identifying opportunities, building relationships, and partnering with local dealers. You’ll gain hands-on experience in sales and account management while working closely with a team that values collaboration, trust, and genuine customer relationships.

*THIS IS AN IN-OFFICE POSITION THAT WILL REPORT TO OUR URBANDALE, IOWA OFFICE*
Monday – Friday 8:30 am – 5 pm

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.