DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking an External Field Ops Support Manager to oversee all field support operations performed by a third-party, offsite call center. This role serves as the primary point of accountability for customer and technician support activities, ensuring call center execution aligns with Field Operations requirements and supports successful installation outcomes.

The External Field Ops Support Manager collaborates closely with Field Operations leadership to ensure consistent, high-quality support delivery. In partnership with third-party call center teams, this role is responsible for managing performance, enforcing processes, and ensuring all support activities effectively contribute to successful installation execution.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• Remote position, United States
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm

About DSI

DSI, an authorized AT&T Representative partner, has an immediate career opportunity for an AT&T Contact Center Trainer for Small Business training efforts.

Before you apply, please read the following questions, and ask yourself if they are describing you:

• Are you a contact center trainer, skilled in the areas of demonstrating and teaching exemplary customer service, specifically taking inbound customer/seller calls, properly ticketing and dispositioning them, and researching customer/seller issues to resolution?
• Do you have the natural confidence to manage an agent learning library, watching over and updating it every day to keep pace with ever-changing offers, products, services, and system changes, immediately bringing the issues and solutions that are discovered and solved every day directly to agents?
• Do you have the ability and experience to grow, develop, and work alongside a group of agents, demonstrating to them what good customer service sounds like?

If you think these questions describe you, and you are passionate about training, problem-solving, research, and everything in between, then we want you on our team!

Travel: 30 – 50% national and international travel as required for business needs

About DSI

DSI Systems Inc., an Authorized AT&T Distributor Partner, has an immediate opening for a results-driven Area Sales Manager – B2B (ASM). This work-from-home, field-based role is focused on training, coaching, and supporting dealer partners in B2B and door-to-door (D2D) mobility and wireless sales to business customers. The ASM travels extensively within their assigned territory to work alongside dealer partners, delivering on-site training, in-field coaching, and hands-on support to drive performance and growth.

When not in the field, the ASM is responsible for preparing for upcoming travel, collaborating with dealer partners to plan future visits, and conducting virtual coaching and training sessions to reinforce sales strategies and best practices. This role also requires timely and detailed internal reporting following dealer visits, ensuring visibility into field activity and outcomes. The ideal candidate brings a proven track record in B2B D2D sales, deep knowledge of mobility and wireless solutions, and the ability to collaborate cross-functionally to deliver best-in-class results for dealer partners.

National travel is required 75% of the time

About DSI

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking an Advanced & Escalation Field Ops Manager to lead Tier 2 and Tier 3 Field Operations support and own resolution of complex, high-impact field escalations. This role serves as the primary escalation point for issues not resolved by Tier 1 support and provides operational leadership for advanced and non-standard installations requiring specialized coordination, inventory, and technical expertise.

The Advanced & Escalation Field Ops Manager defines escalation workflows and performance expectations, identifies recurring drivers, and implements corrective actions to improve outcomes. This position partners closely with inventory, administrative, credit, and field operations teams to ensure accurate execution of complex work orders while maintaining alignment with overall Field Operations objectives. Success requires strong cross-functional collaboration, data-driven performance management, and disciplined execution to support reliable, high-quality field operations outcomes.

About DSI

Mercier Consultancy is seeking an experienced and dynamic Area Sales Manager specializing in the Marine and/or Offshore sectors. This role is critical in driving business growth and expanding our market presence in these industries. As the Area Sales Manager, you will be responsible for developing and executing sales strategies that align with our corporate objectives while building strong relationships with key clients.

Key Responsibilities

• Identify and develop new business opportunities within the Marine and Offshore sectors.
• Build and maintain strong relationships with existing and potential clients to ensure repeat business and customer satisfaction.
• Conduct market analysis to understand industry trends and competitor activities, and adjust sales strategies accordingly.
• Create and implement sales plans to achieve targeted revenue and profitability goals.
• Collaborate closely with cross-functional teams, including marketing and engineering, to ensure aligned objectives.
• Prepare and present sales forecasts, reports, and proposals to management and stakeholders.
• Represent the company at industry events, conferences, and trade shows to enhance market presence.

Requirements

DSI, one of the nation’s largest home services distributors, has an immediate need for a self-motivated individual to fill an Account Executive position in our Pacific Northwest territory.

As the Account Executive, you will be responsible for signing up and managing new and existing authorized retailers. You will examine and understand the dealer’s business needs, and grow the territory, through existing accounts and new dealer acquisitions. DSI represents brands such as AT&T, DIRECTV, Vivint SmartHome, Frontier Communications, CenturyLink, Windstream, Ziply Fiber, HughesNet, and more through our dealer base.

• This role will require travel 3 – 4 days a week within your assigned territory
• Qualified candidates must live in or near Portland, OR, Seattle, WA, Boise, ID, Salt Lake City, UT, or Denver, CO
  

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI, one of the nation’s largest home services distributors, has an immediate need for a self-motivated individual to fill an Account Executive position in our Pacific Northwest territory.

As the Account Executive, you will be responsible for signing up and managing new and existing authorized retailers. You will examine and understand the dealer’s business needs, and grow the territory, through existing accounts and new dealer acquisitions. DSI represents brands such as AT&T, DIRECTV, Vivint SmartHome, Frontier Communications, CenturyLink, Windstream, Ziply Fiber, HughesNet, and more through our dealer base.

• This role will require travel 3 – 4 days a week within your assigned territory
• Qualified candidates must live in or near Seattle, WA, Boise, ID, Salt Lake City, UT, Denver, CO, or Portland, OR
  

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI, one of the nation’s largest home services distributors, has an immediate need for a self-motivated individual to fill an Account Executive position in our Pacific Northwest territory.

As the Account Executive, you will be responsible for signing up and managing new and existing authorized retailers. You will examine and understand the dealer’s business needs, and grow the territory, through existing accounts and new dealer acquisitions. DSI represents brands such as AT&T, DIRECTV, Vivint SmartHome, Frontier Communications, CenturyLink, Windstream, Ziply Fiber, HughesNet, and more through our dealer base.

• This role will require travel 3 – 4 days a week within your assigned territory
• Qualified candidates must live in or near Boise, ID, Salt Lake City, UT, Denver, CO, Seattle, WA, or Portland, OR
  

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Mercier Consultancy MD is looking for an ambitious Italian Sales & Business Development Representative to join our team in Athens. This is an exciting opportunity for individuals who are passionate about sales and eager to contribute to business growth in the Italian market. As a representative, you will be responsible for driving sales initiatives and establishing strong relationships with our clients in Italy.

Key Responsibilities

• Develop and implement effective sales strategies to identify and pursue new business opportunities within the Italian market.
• Engage with potential clients through outreach activities, including phone calls, emails, and networking events.
• Understand client needs and provide customized solutions that align with our service offerings.
• Maintain accurate records of sales activities and client interactions in our CRM system.
• Collaborate with marketing and product teams to enhance positioning and delivery of services to clients.
• Conduct market research to stay informed about industry trends and competitors.
• Achieve and exceed sales targets while contributing to the overall objectives of the team.

Requirements