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Vendor Performance Manager (Contact Center Operations)

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Vendor Performance Manager (Contact Center Operations) for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Vendor Performance Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • This is an in-office position that will report to our Richardson, Texas
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm
  • On call one weekend per month

About DSI

Job Skills

professional leadership customer experience microsoft office validation performance manager customer service process improvement compliance training service level agreement regulatory requirement sales ul plan related operations patience manage vendor retail sale sale management collaboratively dashboards installing internal sales manager contact supervise logistics translate manager key performance indicator problem solve vendor management center operations service level finance life insurance reliable communication skills operations managing systems friendly call center mobility broadband outsourcing quality assurance service quality operational efficiency tracking write communication positive attitude e budget plans audits support colleague manager operations proprietary software execute track
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Contact Center Manager

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Contact Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Contact Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • This is an in-office position that will report to our Richardson, Texas
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm
  • On call one weekend per month

About DSI

Job Skills

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Fund Generator

posted by: spj_bot

Lead Global Fundraising Strategy: 
Develop and execute a comprehensive capital raising plan for the inaugural ~$$250M fund. 
• Cultivate and Leverage Investor Relationships: 
Utilize an established network across pensions, sovereign wealth funds, endowments, and family offices to secure commitments and build long-term investor partnerships. 
• Team Leadership and Regional Coordination: 
Subject to the successful establishment of the capital raising function, the role will involve developing, mentoring, and managing a dynamic & high-performing marketing team to support and scale global fundraising efforts. 
• Support Key Investor Engagements: 
Personally lead or support critical investor pitches and closings. 
• Market Intelligence and Strategic Positioning: 
Monitor investor trends and competitor activity to refine fundraising strategy

Requirements

​​Degree-qualified

- 15+ years of experience in capital raising, with a proven and auditable track record

- Deep, long-standing relationships with global investors, including:

- Public and corporate pensions

- Sovereign wealth funds

- Endowments

- Foundations

- Family offices

- Funds-of-funds

- Hedge fund-of-funds

- Shipping-focused institutional investors

- Hands-on experience leading and closing pitches

Job Skills

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Marketing Manager Americas (LATAM, USA & Canada)

posted by: spj_bot

Are you interested in working with a leading education technology player — the global leader in the assessment and certification of professional skills industry, with presence in more than 200 countries worldwide? If so, this is your chance to apply!

We are seeking a dynamic and results-driven Marketing Manager Americas to lead marketing initiatives across LATAM, the USA, and Canada. This role is pivotal in driving brand awareness, partner engagement, and adoption of LANGUAGECERT qualifications. You will be the strategic driver of both B2B and B2C webinars, promoting thought leadership among partner universities while providing platforms for institutions to showcase their programs to prospective students.

 

As a Marketing Manager Americas, your tasks will include the following:

Job Skills

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Training Manager (Operation and Maintenance) (H/F) - d2m PM-287

posted by: spj_bot

Mission :

The Training Manager will be integrated to the O&M and Commissioning Teams.

He will be responsible for supervising the development of training books for different LNG Units of the new plant. This will be in line with COMPANY requirement.

He will be designing and developing a comprehensive training plan with programs, including curriculum, materials, and delivery methods for LNG Processing. This includes the development of a Guideline on preparation of training manual for CPY review and approval. The level of details in the training books shall be so detailed that COMPANY personnel can use them to provide additional courses after facilities have been handed over.

He will ensure proper follow up of training execution plan and assessment of trainees.

He will ensure vendor/licensor training requirement are met and in comply with project specification.

He will manage the training team composed of training coordinators*, writers, different instructors to ensure smooth delivery of the program within the allocated time. He will review and validate the training materials developed by his team before submitting to CPY. Accordingly, he will update the project training plan, define the training schedule according to the commissioning planning,

*The site training coordinators will coordinate the vendor/licensor trainers at site, follow-up with COMPANY the On-the-Job Trainings.

Job Skills

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Systems Engineer IV

posted by: spj_bot

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Virgina Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

Job Skills

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AI Solution Engineer

posted by: spj_bot

AI Solution Engineer (Product-Led Onboarding)

Location: San Francisco, CA (Jackson Square)

Employment Type: Full-time

Work Arrangement: On-site

About the Role

Our client, is a rapidly growing AI company focused on empowering enterprises to deploy and scale AI-powered phone agents. They have raised $65 million from top investors, including Emergence Capital, Scale Venture Partners, and the founders of Twilio and ElevenLabs.

They are seeking an AI Solution Engineer who acts as a "product owner" for each customer's onboarding journey. This role is a blend of technical savvy, solutions engineering, and product management, where your core mission is to manage and accelerate the deployment of a fully functional, AI-driven call flow in under two weeks per customer.

What You’ll Do

Job Skills

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Manager/Senior Manager - Campaign Management (Pharma & Life sciences)

posted by: spj_bot

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We solve complex analytical problems at scale and have built a reputation for delivering valuable data-driven solutions across various industries, including Pharma and Life Sciences.

If you are passionate about leveraging analytics consulting to address critical challenges in the Pharma & Life Sciences sector, this role is an excellent fit for you. Join us in revolutionizing the healthcare landscape through advanced analytics.

Responsibilities

  • Client & Stakeholder Management
    • Serve as the primary consulting partner for client marketing teams.
    • Translate client business goals into actionable campaign strategies and roadmaps.
    • Build trusted relationships with senior marketing and analytics stakeholders.

Job Skills

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IT Business Analyst / SAP Consultant

posted by: spj_bot

Alumil, one of the most evolved and technologically advanced groups in research, development and producing of architectural aluminium systems in Europe, desires to cover the following position:

IT Business Analyst

The role

Our IT Business Analyst is an integral part of a cross-functional, fast-evolving team that bridges the gap between technology and business needs. Your daily life involves engaging with users, developers, and external IT partners to gather, evaluate, and translate business requirements into precise, actionable plans. When a new IT project is initiated, you're the first to dive into understanding the needs behind it—identifying stakeholders, capturing the requirements and ensuring that every technical aspect aligns with the business goals. You guide the process from concept to delivery, making sure that what gets built is not only functional but truly fits the users' needs. You are responsible for designing the solution, supervising the implementation, perfoming testing activities, creating user manuals and providing training and support to the key users. Also, as a SAP practitioner, the role will participate in complex ERP implementation projects within the operations area, ensuring the delivery of high-quality results as part of the organization’s SAP rollout plan. This is a full-time on-site role as an IT Business Analyst at Alumil located in Thessaloniki.

Job Skills

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Associate Technical Product Manager

posted by: spj_bot

About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

About the role:  We are looking for a motivated and detail-oriented Associate Product Manager to join our Vessels API squad in Athens. This is a hands-on role working with one of the largest vessel datasets in the industry - over 50,000 Tanker, Dry, LNG, and LPG vessels, each with more than 100 key particulars ranging from dimensions and cargo-handling equipment to ownership and sanctions.

Job Skills

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