Mercier Consultancy MD is excited to announce an opening for a Spanish Speaking Customer Service Representative in the Airlines industry, based in Athens. This role is ideal for individuals who thrive in a fast-paced environment and are dedicated to providing exceptional service to travelers. You will be responsible for assisting passengers with their inquiries, ensuring that their travel experience is smooth and enjoyable, all while communicating effectively in Spanish.

Key Responsibilities

• Assist customers with inquiries regarding flight booking, changes, cancellations, and travel policies via phone, email, and chat in Spanish.
• Provide information on flight schedules, baggage policies, and airline services.
• Resolve customer complaints and issues promptly, ensuring a positive experience.
• Document customer interactions accurately and maintain records in the CRM system.
• Collaborate with team members and operational staff to ensure seamless service delivery.
• Stay informed about airline regulations, promotions, and services to provide up-to-date information.

Requirements

Mercier Consultancy MD is pleased to present an opportunity for Italian Speaking Customer Service Representatives within the manufacturing industry. This role is ideal for individuals who are passionate about supporting customers and ensuring their needs are met in a timely and efficient manner. As a part of our dedicated team, you will assist clients with product inquiries, technical support, and order management, all while providing exceptional service in Italian.

Key Responsibilities

• Manage customer inquiries regarding manufacturing products and services via phone, email, and chat in Italian.
• Provide detailed information about product specifications, pricing, and availability.
• Assist customers with order placement, tracking, and any necessary changes or cancellations.
• Resolve customer complaints and issues promptly while maintaining a positive customer experience.
• Document customer interactions accurately in the customer relationship management (CRM) system.
• Coordinate with internal teams to ensure timely delivery and resolution of inquiries.
• Stay updated on product offerings and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Italian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are enthusiastic about logistics and supply chain management and who are committed to providing exceptional customer support. In this position, you will assist customers in navigating their inquiries and ensuring seamless access to our logistics services, all while communicating in Italian.

Key Responsibilities

• Manage customer inquiries related to logistics services, including shipment tracking, delivery schedules, and service rates via phone, email, and chat in Italian.
• Provide clear and accurate information on logistics processes, tariffs, and customs regulations.
• Assist customers with booking shipments, handling changes, and resolving complaints.
• Document all customer interactions and update records accurately within the CRM system.
• Work collaboratively with internal teams to ensure efficient service delivery and issue resolution.
• Keep updated on industry trends and service offerings to enhance customer assistance.

Requirements

Mercier Consultancy MD is excited to present a unique opportunity for Italian Speaking Customer Service Representatives within the healthcare industry. This role is perfect for individuals who are passionate about providing assistance to patients and healthcare providers, ensuring a smooth experience in navigating healthcare services. As a customer service representative, you will leverage your fluency in Italian to support clients effectively and compassionately.

Key Responsibilities

• Respond to patient and provider inquiries about healthcare services, insurance options, and treatment processes via phone, email, and chat in Italian.
• Assist patients with appointment scheduling, billing questions, and general healthcare information.
• Resolve issues efficiently, providing empathetic support and guidance.
• Accurately document all interactions and maintain detailed records in the system.
• Collaborate with healthcare professionals to provide timely and accurate information to clients.
• Stay updated on healthcare policy changes and service offerings to ensure customers have access to the latest information.

Requirements

Mercier Consultancy MD is excited to announce a new opportunity for Italian Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are passionate about public service and enjoy assisting citizens with their inquiries. You will be a key point of contact for the public, providing accurate information and support regarding various government services in Italian.

Key Responsibilities

• Manage inquiries from the public regarding government services, policies, and programs via phone, email, and chat in Italian.
• Provide accurate and timely information to citizens while ensuring a professional and friendly communication style.
• Assist in resolving issues and direct inquiries to the appropriate departments as needed.
• Document all customer interactions in the CRM system to maintain accurate records.
• Collaborate with public sector teams to enhance service delivery and customer satisfaction.
• Stay up-to-date on government initiatives and policies to provide relevant information.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Italian Speaking Customer Service Representatives in the Finance industry. This role is perfect for individuals who are passionate about finance and dedicated to providing exceptional service to clients. You will be responsible for assisting customers with their financial inquiries, ensuring they have the support they need in a timely and efficient manner.

Key Responsibilities

• Respond to customer inquiries regarding financial products and services via phone, email, and live chat in Italian.
• Provide information on account management, transactions, and financial regulations.
• Assist customers with troubleshooting issues related to their accounts and services.
• Ensure accurate documentation of customer interactions and follow up to ensure satisfaction.
• Collaborate with internal teams to resolve complex inquiries and improve service delivery.
• Stay informed about financial trends and company offerings to provide current information to clients.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Italian Speaking Customer Service Representatives within the Energy sector, specifically in the Oil & Gas industry. This role is perfect for individuals who are enthusiastic about energy solutions and possess a strong dedication to providing exceptional customer support. In this role, you will be the primary point of contact for clients seeking assistance related to Oil & Gas services, ensuring they receive prompt and accurate information.

Key Responsibilities

• Manage customer inquiries related to Oil & Gas products and services via phone, email, and chat in Italian.
• Provide detailed information on service options, pricing, and company policies.
• Assist customers with troubleshooting service issues and account management.
• Document customer interactions accurately, ensuring accurate record-keeping.
• Collaborate with technical teams to resolve customer issues efficiently.
• Stay updated on energy sector developments and product offerings to enhance customer support.

Requirements

Mercier Consultancy MD is excited to announce an opening for Italian Speaking Customer Service Representatives in the biotechnology industry. This position offers an incredible opportunity to work in a rapidly evolving field, assisting customers with their inquiries regarding innovative biotechnology products and services. As a representative, your ability to communicate effectively in Italian will be essential to delivering outstanding support to clients and stakeholders.

Key Responsibilities

• Manage incoming inquiries related to biotechnology products and services via phone, email, and live chat in Italian.
• Provide clients with detailed information on product features, usage guidelines, and compliance standards.
• Assist with troubleshooting issues, collaborating with technical teams to resolve customer concerns efficiently.
• Document all customer interactions accurately to maintain comprehensive records.
• Work with sales and development teams to share customer feedback and improve service delivery.
• Stay updated on industry trends and developments to provide informed support to customers.

Requirements

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are seeking a Junior Back Office Administrator to join our team in Aspropyrgos. This role is stable and process-oriented, focused on supporting accurate handling, recording, and archiving documentation related to waste management operations. The position requires attention to detail, organizational skills, and a willingness to learn, and the ideal candidate is comfortable in an industrial environment.

Role Overview

This role is ideal for individuals seeking long-term stability, who are detail-oriented, methodical, and motivated to support compliance and administrative processes. While prior experience in waste management is considered an advantage, we welcome candidates without direct experience who demonstrate the willingness and ability to learn.

Key Responsibilities

TELCOSERV S.A., part of the ADAPTIT Group, specializes in the installation, parameterization, and maintenance of telecom equipment and network and plays a key role in developing critical infrastructure across Greece.  

ADAPTIT Group, guided by our vision to be the trusted partner for seamless connectivity and cybersecurity, we stay at the forefront of technological advancements in Greece and beyond. Our mission is to create lasting impact through strong partnerships, deep expertise, and resilient, future-ready solutions. Since 2012, we have proudly showcased our work at MWC and remain active members of international business chambers.  

Our culture is grounded in trust, ownership, and collaboration, where open communication, shared purpose, and continuous growth define how we work. As a team, we stay agile and customer-focused, committed to delivering innovative solutions that create value for our people and clients alike.