Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects.

This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs. 

To be successful in this new role, you must welcome challenges and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun. 

The Regional Sales Manager will be expected to focus up to 50% of their efforts in the field. 

Mercier Consultancy MD is excited to present a unique opportunity for a Nederlands Sprekende Inbound Sales Representative to join our team at Luminus. This fully remote position allows you to work from the stunning locale of Griekenland, offering flexibility while being part of a dynamic and supportive environment. If you are passionate about sales and customer service, we'd love to hear from you!

Key Responsibilities

• Manage inbound sales calls from Dutch-speaking customers, ensuring they receive the highest level of service.
• Assist customers with product inquiries and provide detailed information about services and offerings from Luminus.
• Effectively process orders and maintain accurate sales records in the system.
• Work closely with other departments to ensure customer satisfaction and resolve issues efficiently.
• Conduct follow-ups to ensure customer satisfaction and identify opportunities for upselling.
• Stay updated on product knowledge, promotions, and competitive market trends.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Spanish Speaking Customer Service Representatives for an automotive company based in Greece. This role is ideal for enthusiastic individuals who are passionate about the automotive sector and dedicated to providing exceptional customer support. You will play a crucial role in assisting Spanish-speaking customers with their inquiries and ensuring a delightful experience with our automotive products and services.

Key Responsibilities

• Respond to customer inquiries related to automotive products, services, and support via phone, email, and chat in Spanish.
• Provide information on vehicle features, maintenance requirements, and warranty details.
• Assist customers in scheduling service appointments and addressing service-related concerns.
• Resolve customer complaints and inquiries efficiently, ensuring satisfaction.
• Document all customer interactions accurately in our CRM system for follow-up and analysis.
• Collaborate with internal teams to improve service delivery and client satisfaction.
• Stay informed about automotive trends and company offerings to provide the best guidance to customers.

Requirements

Mercier Consultancy MD is seeking a Solutions Consultant fluent in Slovak and English to join our dynamic team in Sofia, Bulgaria. This is an exciting opportunity for individuals passionate about technology and client engagement. In this role, you will work closely with clients to understand their needs and provide tailored solutions that enhance their business performance.

Key Responsibilities

• Engage with clients to assess their needs and objectives through comprehensive consultations.
• Design and deliver customized solutions aimed at addressing specific client challenges.
• Act as a trusted advisor, offering valuable insights and recommendations to enhance customer satisfaction.
• Collaborate with internal teams to ensure successful implementation and ongoing support of solutions.
• Conduct product training sessions to empower clients in maximizing the use of our offerings.
• Stay updated on market trends and the latest technologies to provide informed guidance.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Solutions Consultant proficient in Icelandic and English to work in beautiful Sofia, Bulgaria. This role is ideal for individuals who thrive on helping clients solve challenges with innovative technology solutions. You will play a vital role in understanding client needs and delivering tailored strategies that foster success.

Key Responsibilities

• Engage with clients to assess their needs and understand their business objectives.
• Design and present customized solutions that address specific challenges faced by clients.
• Act as a trusted advisor, offering insights and recommendations based on your expertise in technology solutions.
• Work closely with internal teams to ensure efficient implementation and support of solutions.
• Provide training sessions and ongoing support to empower clients to utilize our products effectively.
• Stay up-to-date with industry trends and best practices to enhance your consulting capabilities.

Requirements

Mercier Consultancy MD is seeking a talented Solutions Consultant who is fluent in both Dutch and English to join our dynamic team in Sofia, Bulgaria. In this role, you will be essential in assisting clients in navigating our innovative solutions, ensuring they achieve their business objectives effectively. If you're passionate about technology and customer engagement, we encourage you to apply!

Key Responsibilities

• Engage with clients to understand their specific needs and goals, facilitating effective consultations.
• Design and present tailored solutions that address client challenges and deliver measurable results.
• Act as a trusted advisor, offering insights and recommendations that enhance client satisfaction.
• Collaborate with internal teams to ensure the seamless implementation and ongoing support of solutions.
• Conduct training sessions for clients, ensuring they are equipped to utilize our solutions fully.
• Stay updated on industry trends and advancements to provide informed guidance during consultations.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for a Solutions Consultant with Danish language skills to join our dynamic team in Sofia, Bulgaria. In this role, you will play a crucial part in helping our clients effectively implement our solutions and achieve their business objectives. Your expertise will be key in understanding client needs and delivering tailored recommendations.

Key Responsibilities

• Engage with clients to identify their specific needs and business goals through in-depth consultations.
• Design and present customized solutions that address client challenges and enhance operational efficiency.
• Act as a trusted advisor, providing insights and recommendations on best practices and product features.
• Work collaboratively with internal teams to ensure successful implementation and ongoing support.
• Conduct training sessions to empower clients to utilize our solutions effectively.
• Stay up-to-date with industry trends and emerging technologies to offer relevant advice to clients.

Requirements

Mercier Consultancy MD is looking for a talented Solutions Consultant who is fluent in both Czech and English to join our team in Sofia, Bulgaria. In this role, you will play a pivotal role in understanding client challenges and developing tailored solutions that meet their specific needs. Your expertise in both languages will allow you to effectively communicate with a diverse range of clients, ensuring their expectations are exceeded.

Key Responsibilities

• Engage with clients to analyze their needs and business objectives through effective consultations.
• Craft and present customized solutions, ensuring alignment with client goals and satisfaction.
• Provide expert guidance and support during the implementation of solutions, aiding clients throughout the process.
• Collaborate with internal stakeholders to ensure the successful deployment of solutions and ongoing support.
• Lead training sessions to empower clients in the effective use of our products and services.
• Stay updated on industry trends and advancements to provide relevant insights and recommendations to clients.

Requirements

Mercier Consultancy MD is thrilled to present an outstanding opportunity for a Polish Player Support Specialist for Riot Games, based in the dynamic city of Sofia, Bulgaria. This role is tailor-made for individuals who are passionate about gaming and eager to enhance the player experience. As a key member of the support team, you will engage with Polish-speaking players, addressing their questions and concerns while providing exceptional support for Riot Games’ titles.

Key Responsibilities

• Provide excellent player support to Polish-speaking customers through various channels, including chat, email, and phone.
• Assist players with inquiries related to game features, technical issues, and account management.
• Quickly and effectively resolve player issues to ensure a positive gaming experience.
• Document interactions and feedback thoroughly to support continuous improvement in service quality.
• Collaborate with game developers and community management to share player insights and concerns.
• Stay informed about game updates, features, and industry trends to offer knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Greek Speaking Customer Service Representatives at a leading Corporate Services Company in Greece. This role is perfect for individuals who are keen on delivering exceptional service in a corporate environment. As a customer service representative, you will assist clients with inquiries related to corporate services, ensuring they receive the highest level of support while communicating in Greek.

Key Responsibilities

• Manage customer inquiries related to corporate services, including business registration, compliance, and financial services via phone, email, and chat in Greek.
• Provide clients with detailed information about service offerings and assist with the application processes.
• Resolve customer complaints effectively, demonstrating strong problem-solving skills to ensure client satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal departments to expedite service delivery and address client concerns.
• Stay informed about changes in corporate regulations and business processes to provide accurate guidance to clients.

Requirements