Mercier Consultancy MD is thrilled to announce a position for Greek Speaking Customer Service Representatives for a leading finance company located in Athens, Greece. This role is perfect for individuals who are eager to help clients with their financial inquiries and are dedicated to delivering outstanding customer service. As a representative, you will engage with customers in Greek to assist them with a wide range of financial products and services.

Key Responsibilities

• Handle customer inquiries related to financial services and products, including account management, loan applications, and investment options via phone, email, and chat in Greek.
• Provide accurate information and guidance to customers, ensuring a clear understanding of financial processes and policies.
• Assist customers in resolving issues or discrepancies with their accounts and financial transactions.
• Document all customer interactions in the CRM system for effective record-keeping and follow-up.
• Collaborate with internal teams to address customer concerns and enhance service delivery.
• Stay updated on financial regulations, products, and market trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Greek Speaking Customer Service Agent at a prestigious financial company located in Athens. In this office-based role, you will be responsible for delivering outstanding support to our Greek-speaking clients, ensuring their needs are met with professionalism and efficiency.

Responsibilities

• Assist Greek-speaking customers in person and via phone, email, and chat, addressing inquiries related to financial products and services.
• Provide detailed information on account management, transactions, and service offerings.
• Handle customer complaints and resolve issues promptly to ensure high levels of customer satisfaction.
• Document customer interactions accurately in the CRM system to track inquiries and feedback.
• Collaborate with team members to enhance the customer experience and propose improvements.
• Stay updated on company offerings, financial regulations, and industry trends to provide informed support.

Requirements

Join Mercier Consultancy MD as a Portuguese-Speaking Financial Customer Expert in Greece! We are thrilled to offer a fully paid relocation opportunity for dynamic individuals looking to advance their careers in the financial services sector. In this role, you will be instrumental in providing top-notch support to our Portuguese-speaking clients, helping them navigate their financial inquiries with ease.

Key Responsibilities

• Assist Portuguese-speaking customers with financial queries via phone, email, and live chat.
• Provide accurate information regarding banking products, services, and account management.
• Resolve customer issues promptly and professionally, ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system to maintain accurate records.
• Work closely with internal teams to deliver effective solutions and enhance the customer experience.
• Stay informed about financial regulations and industry trends to provide reliable support to clients.

Requirements

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

We are seeking an experienced and strategic Chief Financial Officer (CFO) with a strong background in investment banking/real estate financing to lead our financial operations, drive corporate financial strategy, and ensure sustainable growth. The CFO will be responsible for overseeing financial planning, risk management, capital structure optimization, and regulatory compliance, while also playing a critical role in fundraising, mergers and acquisitions, and investor relations.

Responsibilities

• Strong experience in real estate financing

• Strong Experience in leading fundraising operations (debt/equity) and communicating with investors and investment funds

• Excellent experience in raising funds through debt by launching funds and issuing bonds/sukuk.

• Develop and execute financial strategies aligned with the company’s growth objectives.

• Oversee budgeting, forecasting, and financial modeling to support strategic decision-making.

Mercier Consultancy MD is excited to offer an excellent opportunity for Slovak Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about financial services and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients in understanding financial products and services while communicating effectively in Slovak.

Key Responsibilities

• Manage customer inquiries related to finance products, services, and account management via phone, email, and chat in Slovak.
• Provide information on financial services, investment options, and company policies.
• Assist customers with online banking, loan applications, and payment processing.
• Resolve customer complaints and issues promptly and professionally to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for quality assurance and compliance.
• Collaborate with financial advisors and teams to provide timely and accurate information to customers.
• Stay updated on financial regulations, products, and industry trends to better assist clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking Customer Service Representatives in the finance industry. This role is ideal for individuals who are passionate about finance and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients with their inquiries related to financial products and services, ensuring a seamless experience in Czech.

Key Responsibilities

• Manage customer inquiries regarding financial services, account management, and transaction details via phone, email, and chat in Czech.
• Guide customers through financial products, account features, and regulatory information.
• Assist customers with account setup, changes, and support with financial transactions.
• Resolve customer complaints and issues in a timely and effective manner to maintain high satisfaction levels.
• Document all customer interactions accurately within the CRM system for compliance and follow-up.
• Collaborate with other departments to enhance service delivery and address customer needs efficiently.
• Stay informed about financial regulations, market trends, and company offerings to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about finance and eager to provide top-notch customer service. You will assist clients with their financial inquiries, helping them navigate services and solutions in a supportive and professional manner while communicating in Polish.

Key Responsibilities

• Assist customers with inquiries related to financial products and services via phone, email, and live chat in Polish.
• Provide clear information regarding account management, transactions, and service features.
• Resolve customer complaints and issues efficiently while maintaining a high level of customer satisfaction.
• Document all customer interactions and maintain accurate records in our CRM system.
• Collaborate with internal teams to ensure seamless service delivery and to address customer needs.
• Stay informed about financial regulations, products, and services to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives in the Banking industry. This role is ideal for individuals who have a strong background in customer service and a keen interest in financial services. In this position, you will assist customers with their banking inquiries, ensuring they receive exceptional service in Polish.

Key Responsibilities

• Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Polish.
• Provide detailed information on account options, loan processes, and financial services available.
• Assist customers with online banking, transactions, and troubleshooting any issues encountered.
• Resolve customer complaints and concerns promptly with a focus on satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with other banking teams to ensure customer requests and concerns are addressed effectively.
• Stay informed about banking policies and financial regulations to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Nordic Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about financial services and client interactions. You will provide outstanding customer support while helping clients navigate their financial questions and concerns efficiently, all while communicating in a Nordic language.

Key Responsibilities

• Manage customer inquiries regarding financial products and services via phone, email, and live chat in a Nordic language.
• Assist clients with account management, loan applications, and investment queries.
• Provide information about financial regulations, policies, and available solutions.
• Resolve customer complaints and issues with professionalism and speed.
• Document all customer interactions accurately in the CRM system for compliance and reference.
• Work closely with other departments to facilitate effective service delivery and meet customer needs.
• Stay informed about financial industry trends and changes to better assist customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the finance industry. This role is ideally suited for individuals who possess a strong foundation in customer service and have a keen interest in financial products and services. As a representative, you will assist clients in navigating their financial inquiries while providing exceptional service in French.

Key Responsibilities

• Address customer inquiries related to financial services, account management, and investment products via phone, email, and live chat in French.
• Provide guidance on account setup, transactions, and financial regulations.
• Assist customers with issues related to billing, payments, and service inquiries.
• Resolve customer complaints promptly and professionally, ensuring a positive customer experience.
• Maintain accurate documentation of customer interactions and transactions in the CRM system.
• Collaborate with internal teams to provide customers with the most accurate and timely information.
• Stay informed about financial trends and product offerings to effectively assist customers.

Requirements