We are currently recruiting on behalf of an international ship management company, a global leader in the industry, a dynamic Senior Vetting Superintendent.

This position will involve worldwide travelling to tankers for pre-assessments and preparations of SIRE inspections as well as attending actual inspections. Where appropriate, visits will be combined with marine visits and internal audit requirements. Additionally, the position will involve day-to-day office responsibilities.

Requirements

The ideal candidate should meet the following requirements: 

• At least 3 years of previous experience in a similar role or as Marine Superintendent
• At least 2 years of previous seagoing experience in a senior position on tankers
• Extensive experience with OCIMF SIRE and Rightship inspections with proven results
• Auditing qualification will be considered an advantage
• Familiarity with ISO 9001 and ISO 14001
• High sense of professionalism and responsibility
• Ability to lead a team
• Multitasking skills
• Excellent communication/report writing skills
• Ability to work under pressure and use own initiative
• Excellent command of the written and spoken English language

Benefits

We are currently recruiting a dynamic Corporate Lawyer, on behalf of our client, an independent, dynamic, entrepreneurial, full-service boutique Law firm based in Limassol.

Duties and Responsibilities:

Mercier Consultancy MD is pleased to announce exciting opportunities for Swedish Speaking Customer Support Representatives in Sofia. This position is perfect for individuals who are fluent in Swedish and are passionate about providing excellent customer service. As part of our team, you will assist our Swedish-speaking clients, ensuring their inquiries are addressed and their concerns resolved efficiently and effectively.

Key Responsibilities

• Deliver exceptional customer support to Swedish-speaking clients through phone, email, and chat.
• Handle inquiries related to products and services, providing accurate and helpful information.
• Resolve customer issues and complaints in a timely and professional manner.
• Document customer interactions and maintain comprehensive records for future reference.
• Collaborate with internal teams to improve service delivery and enhance the overall customer experience.
• Stay informed about product updates and changes to provide the best support to customers.

Requirements

Mercier Consultancy MD is excited to introduce openings for Irish Speaking Customer Support Representatives in Sofia. This role offers a unique opportunity for individuals who are fluent in Irish and are committed to delivering exceptional customer service. As part of our dynamic team, you will engage with our Irish-speaking clients, assisting them with inquiries and providing solutions to ensure a high-quality customer experience.

Key Responsibilities

• Provide outstanding customer support to Irish-speaking clients through phone, email, and chat.
• Address inquiries regarding our products and services, ensuring clear and accurate communication.
• Troubleshoot and resolve customer issues effectively, maintaining a focus on customer satisfaction.
• Document customer interactions and maintain detailed records for future reference.
• Collaborate with internal teams to enhance service delivery and improve customer experience.
• Stay informed about product knowledge and updates to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to offer exciting positions for Portuguese Speaking Customer Support Representatives in Sofia. This role is a great opportunity for individuals who are fluent in Portuguese and are eager to provide excellent customer service. As a key part of our support team, you will assist our Portuguese-speaking clients by addressing their inquiries and ensuring their issues are resolved efficiently.

Key Responsibilities

• Deliver outstanding customer service to Portuguese-speaking clients via phone, email, and chat.
• Handle inquiries related to products and services, providing accurate and helpful information.
• Assist in resolving customer complaints and technical issues promptly and professionally.
• Document customer interactions and maintain thorough records for follow-up.
• Collaborate with other teams to enhance service delivery and improve the customer experience.
• Stay informed about product updates and services to effectively assist customers.

Requirements

Mercier Consultancy MD is seeking dedicated and enthusiastic individuals to join our team as Italian Speaking Customer Support Representatives in Sofia. In this role, you will provide outstanding customer service to our Italian-speaking clients, addressing their inquiries and resolving issues in a friendly and efficient manner. This is a fantastic opportunity to be part of a dynamic team that values customer satisfaction and continuous improvement.

Key Responsibilities

• Offer exceptional customer support to Italian-speaking clients via phone, email, and chat.
• Handle customer inquiries related to products and services, ensuring clear and accurate communication.
• Assist in troubleshooting and resolving customer issues in a timely manner.
• Document all customer interactions and maintain detailed records for future reference.
• Work closely with other teams to enhance the overall customer experience.
• Stay informed about product updates to provide customers with accurate information and support.

Requirements

Mercier Consultancy MD is excited to offer positions for Italian Speaking Customer Support Representatives in Sofia. This is a fantastic opportunity for individuals fluent in Italian who are passionate about providing top-notch customer service. As part of our dynamic team, you will support our Italian-speaking clients by addressing their inquiries and ensuring a seamless experience with our products and services.

Key Responsibilities

• Deliver exceptional customer support to Italian-speaking clients via phone, email, and live chat.
• Manage and resolve inquiries related to products and services in a timely manner.
• Assist customers with any concerns they might have, ensuring a high level of satisfaction.
• Document customer interactions accurately and maintain records for future reference.
• Collaborate with other teams to improve customer experience and expedite resolutions.
• Stay informed about product updates and developments to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to offer opportunities for Italian Speaking Customer Support Representatives in Sofia. If you are fluent in Italian and have a passion for helping customers, we want you on our team! In this role, you will provide vital support to our Italian-speaking clients, ensuring their questions and concerns are addressed promptly and effectively, all while contributing to a positive customer experience.

Key Responsibilities

• Provide excellent customer service to Italian-speaking clients through various communication channels including phone, email, and chat.
• Address inquiries related to our products and services, ensuring comprehensive and accurate responses.
• Resolve customer issues and complaints efficiently, ensuring a high level of customer satisfaction.
• Document all customer interactions and maintain accurate records of inquiries and resolutions.
• Collaborate with internal teams to improve service delivery and customer experience.
• Stay informed about product knowledge and any updates to best assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer positions for Hungarian Speaking Customer Support Representatives in Sofia. This role is perfect for individuals who are fluent in Hungarian and have a passion for providing top-notch customer service. As a representative, you will engage with our Hungarian-speaking clients, addressing their inquiries and ensuring they receive the best possible support during their interactions with us.

Key Responsibilities

• Provide excellent customer support to Hungarian-speaking clients via phone, email, and chat.
• Address inquiries related to our products and services, ensuring comprehensive and accurate responses.
• Resolve customer issues and complaints efficiently, focusing on customer satisfaction.
• Document all customer interactions and maintain detailed records for future reference.
• Collaborate with internal teams to improve service delivery and the overall customer experience.
• Stay informed on product knowledge to assist customers effectively with their needs.

Requirements

Mercier Consultancy MD is thrilled to announce openings for Danish Speaking Customer Support Representatives in Sofia. This role is perfect for individuals who are fluent in Danish and have a passion for delivering outstanding customer service. As a representative, you will be the first point of contact for our Danish-speaking clients, helping to address their inquiries and resolve any issues they may encounter.

Key Responsibilities

• Provide top-tier customer support to Danish-speaking clients through phone, email, and live chat.
• Handle inquiries related to products and services, ensuring that information is clear and accurate.
• Efficiently resolve customer complaints and ensure a high level of customer satisfaction.
• Document all customer interactions and maintain detailed records.
• Work collaboratively with other departments to enhance service delivery.
• Stay updated with product information and policy changes to assist customers effectively.

Requirements