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(Senior) Customer Success Manager (m/w/d) - (Remote - Germany)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a (Senior) Customer Success Manager (m/w/d) in Germany.

As a Senior Customer Success Manager, you will be a key partner for larger clients, helping them optimize their experience with ERP software solutions. You will work closely with both customers and internal teams to understand client needs, structure requirements, and drive successful outcomes. Your focus will be on improving customer satisfaction throughout their lifecycle, from onboarding to renewal, while leveraging your technical expertise to address complex challenges. This role requires a deep understanding of ERP systems, excellent problem-solving skills, and the ability to foster strong, long-term customer relationships.

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Senior Customer Lifecycle Marketing Manager - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Customer Lifecycle Marketing Manager in the United States.

In this role, you will take ownership of the customer journey post-signup, focusing on the critical areas of onboarding, retention, and re-engagement. As the company continues to grow, you’ll be responsible for developing a comprehensive customer communications strategy, working closely with cross-functional teams to ensure seamless alignment across marketing, product, and customer success. Your efforts will help reduce churn, enhance customer satisfaction, and accelerate the time to value. This is a highly collaborative position that requires both creative and data-driven strategies to ensure the best customer experience.

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Level 2 Support Engineer - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Level 2 Support Engineer in the United States.

As a Level 2 Support Engineer, you will be responsible for providing advanced technical support to the Support Team and Customer Success Managers (CSMs), helping resolve complex product issues. You will collaborate closely with the engineering team to escalate product issues, such as bugs, and leverage your expertise in log management, cloud infrastructure, and database querying to ensure quick resolution. By utilizing tools like Splunk, Datadog, and Jira, you will contribute to maintaining the operational excellence of the platform while ensuring a seamless customer experience. You will also be expected to document technical findings to improve internal knowledge sharing.

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Revenue Operations, Technical Success - Hybrid from New York

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Revenue Operations, Technical Success in New York.

As a member of the Revenue Operations team, you will focus on enhancing customer experience, optimizing internal workflows, and providing data-driven insights to support strategic decision-making. This role offers the chance to collaborate closely with cross-functional teams, ensuring operational excellence and maximizing customer impact across the Technical Success team.

Accountabilities:

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Director, Product Marketing - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Director of Product Marketing in United States.

This role is central to the success of the company, involving strategic planning and execution of product positioning, messaging, and go-to-market strategies. As the Director of Product Marketing, you will work closely with Sales, Product, and Executive teams, leading product marketing initiatives that directly impact market awareness, customer engagement, and sales performance. You'll be responsible for driving product launches, shaping buyer personas, and ensuring consistency across all product messaging and content.

Accountabilities:

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Senior Enterprise Solution Architect - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Enterprise Solution Architect in United States.

In this role, you will leverage your expertise in ECAD (Electronic Computer-Aided Design) and work closely with cross-functional teams to develop and implement technical solutions for enterprise customers. You will be responsible for understanding customers’ technical requirements and defining how Altium’s enterprise solutions can align with their business goals. The role combines technical prowess with excellent communication skills, as you will serve as a trusted advisor to both internal and external stakeholders, ensuring smooth presales engagements and successful deployments. Your expertise in the EDA (Electronic Design Automation) industry will be crucial in driving customer success and shaping the adoption of Altium’s solutions.

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Senior Customer Success Manager, EMEA (Remote - India)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Customer Success Manager, EMEA in India.

As a Senior Customer Success Manager, you will play a pivotal role in ensuring customer satisfaction and success across a portfolio of EMEA clients. You will work closely with internal teams, including sales, support, and engineering, to provide a world-class customer experience. Your primary focus will be to guide customers through onboarding, foster strong relationships, and drive product adoption. Additionally, you will identify opportunities for expansion, provide strategic advice, and ensure that all customer needs are addressed in a timely and effective manner.

Accountabilities:

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Customer Success Manager, West - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Success Manager (West) in United States.

As a Customer Success Manager, you'll be responsible for managing a portfolio of Enterprise customer accounts, helping them achieve greater business value by implementing best practices, and driving the adoption of solutions. This role involves ensuring customer satisfaction, leading the onboarding process, resolving issues, and identifying opportunities for account growth. You’ll act as a trusted advisor to both developers and C-suite executives, building long-term relationships and ensuring that customers derive maximum value from the product.

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VP, Engineering - Hybrid from Vancouver, British Columbia, Toronto, Ontario

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a VP, Engineering in Vancouver, British Columbia, or Toronto, Ontario.

In this role, you will lead and scale an engineering team to deliver innovative software solutions that impact customers. As a key member of the senior leadership team, you will work closely with other leaders across the organization to drive company-wide results. You will be responsible for shaping the engineering culture, aligning the engineering team with the company’s vision, and ensuring successful execution on the product roadmap.

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Vice President, Public Sector & Enterprise Solutions - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Vice President, Public Sector & Enterprise Solutions in the United States.

This executive leadership role is focused on driving strategic initiatives to bridge Sales, Product, and Engineering teams, ensuring that customer needs in the Federal and Enterprise sectors are addressed with precision. As a key member of the leadership team, you will be responsible for managing customer-facing technical sales efforts, guiding product development based on market feedback, and mentoring a team of Federal and Enterprise Sales Engineers. Your work will be integral to expanding upmarket opportunities while optimizing internal processes and ensuring customer satisfaction.

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