customer service

Spanish Speaking Customer Service For The World's Largest Jewelry Brand

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives for the world's largest jewelry brand. If you have a passion for luxury goods and a commitment to providing exceptional customer experiences, this role is tailor-made for you. As a customer service representative, you will assist clients in Spanish, ensuring they receive the highest level of service and support regarding their jewelry inquiries.


Key Responsibilities

  • Manage customer inquiries related to jewelry products, orders, and services via phone, email, and live chat in Spanish.
  • Provide detailed information on product features, pricing, and promotions to enhance customer engagement.
  • Assist customers with order processing, tracking, returns, and exchanges.
  • Resolve any customer issues and complaints with a focus on delivering exceptional service.
  • Document customer interactions accurately in our CRM system for consistent follow-up and service enhancement.
  • Collaborate with various teams to ensure seamless customer experiences and uphold brand standards.
  • Stay updated on product knowledge and brand offerings to effectively assist customers.

Requirements

Job Skills

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Spanish Speaking Customer Service For British-Singaporean Technology Company

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Spanish Speaking Customer Service Representatives for a British-Singaporean Technology Company. If you are passionate about technology and enjoy helping customers navigate their queries, this position will allow you to excel while serving a diverse clientele. In this role, you will provide exceptional support in Spanish, ensuring customers receive the best experience possible.


Key Responsibilities

  • Manage customer inquiries regarding technology products and services via phone, email, and live chat in Spanish.
  • Assist customers with product information, troubleshooting, and account management.
  • Provide timely updates on orders, service issues, and technical support queries.
  • Resolve issues and complaints effectively to ensure customer satisfaction.
  • Document all customer interactions accurately in the CRM system for quality assurance.
  • Collaborate with internal teams to address customer needs and improve service offerings.
  • Stay updated on product developments and industry trends to provide accurate information to customers.

Requirements

Job Skills

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Spanish Speaking Customer Service For Berlin-based Digital Bank And Fintech

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives at a Berlin-based Digital Bank and Fintech. This role is perfect for individuals who are passionate about the intersection of technology and finance and are eager to provide exceptional customer support. As a customer service representative, you will assist clients in navigating their banking needs and digital financial solutions, all while communicating effectively in Spanish.


Key Responsibilities

  • Manage customer inquiries regarding banking services, account management, and fintech solutions via phone, email, and chat in Spanish.
  • Provide clear and accurate information on service offerings, account features, and transactional processes.
  • Assist customers with technical issues related to digital banking platforms.
  • Resolve customer complaints efficiently and ensure high levels of satisfaction.
  • Document customer interactions and maintain comprehensive records in the CRM system.
  • Collaborate with other departments to enhance the customer experience and streamline services.
  • Stay up-to-date with the latest banking products, services, and regulatory requirements.

Requirements

Job Skills

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Spanish Speaking Customer Service For Automotive Brand - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remote opportunity for Spanish Speaking Customer Service Representatives for a leading automotive brand, based in Greece. This position is perfect for individuals who are passionate about the automotive industry and enjoy providing exceptional customer support. As a representative, you will assist customers with vehicle inquiries, service questions, and provide guidance in Spanish while working from the comfort of your home.


Key Responsibilities

  • Manage customer inquiries related to automotive products and services via phone, email, and chat in Spanish.
  • Provide information on vehicle features, warranties, and service options.
  • Assist customers with scheduling maintenance and service appointments.
  • Address and resolve customer issues or complaints efficiently and professionally.
  • Document all customer interactions accurately in our CRM system.
  • Cooperate with internal teams to ensure timely and effective resolution of customer concerns.
  • Stay updated on automotive industry trends and product knowledge to better assist customers.

Requirements

Job Skills

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Spanish Speaking Customer Service For A 5-Star International Airline

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a remarkable opportunity for Spanish Speaking Customer Service Representatives with a prestigious 5-Star International Airline. This role is perfect for individuals who are passionate about travel and delivering top-notch customer service. As a representative, you will assist customers in Spanish, helping them navigate their travel needs while ensuring a premium service experience.


Key Responsibilities

  • Handle customer inquiries regarding flight bookings, schedules, and services via phone, email, and live chat in Spanish.
  • Provide detailed information on ticketing, baggage policies, and in-flight services.
  • Assist customers with changes, cancellations, and special requests related to their travel arrangements.
  • Resolve any issues or complaints promptly, ensuring optimal customer satisfaction.
  • Document all interactions accurately in the CRM system for tracking and follow-up.
  • Work closely with operational teams to provide real-time updates to customers regarding their flights.
  • Stay informed about airline policies, promotions, and travel trends to offer the best service possible.

Requirements

Job Skills

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Spanish Speaking Customer Service Agent For Luxury Brand - Remote In Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Spanish Speaking Customer Service Agent for a prestigious luxury brand, working remotely from Greece. This role offers you an exciting opportunity to engage with clientele who appreciate premium service, while also achieving personal and professional growth. In this position, you will provide exceptional support to Spanish-speaking customers, helping them with inquiries and ensuring a seamless brand experience.


Responsibilities

  • Assist Spanish-speaking customers through phone, email, and chat with inquiries about products and services.
  • Provide thorough information regarding luxury products and assist with order placement.
  • Handle customer complaints and provide solutions in a timely and professional manner.
  • Maintain accurate documentation of customer interactions and feedback in our CRM system.
  • Collaborate with team members to elevate customer service standards.
  • Stay informed about luxury product launches, promotions, and brand history to inform and assist customers effectively.

Requirements

Job Skills

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Spanish Speaking Customer Service Agent For American Cybersecurity Company

posted by: spj_bot

Join Mercier Consultancy MD as a Spanish Speaking Customer Service Agent for an esteemed American Cybersecurity Company. In this role, you will be pivotal in ensuring that Spanish-speaking clients receive the highest standard of service and support. Your contributions will help safeguard our clients' digital environments while providing them with valuable customer service.


Responsibilities

  • Engage with Spanish-speaking customers via phone, email, and chat to address inquiries regarding cybersecurity products and services.
  • Provide clear explanations and guidance on product features, ensuring customers understand how to protect their online presence.
  • Assist in troubleshooting issues and resolving customer complaints with a focus on customer satisfaction.
  • Maintain comprehensive documentation of customer interactions and provide feedback to improve service processes.
  • Collaborate with the cybersecurity team to stay informed about the latest security trends and product updates.
  • Promote cybersecurity awareness among customers through education and support efforts.

Requirements

Job Skills

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Spanish Speaking Customer Experience Representative - Athens

posted by: spj_bot

Mercier Consultancy MD is seeking a dedicated Spanish Speaking Customer Experience Representative to join our team in Athens. This position is perfect for individuals who are enthusiastic about enhancing customer satisfaction and have a passion for providing top-tier service in both Spanish and English. In this role, you will be the face of our company, responsible for ensuring a seamless and enjoyable experience for our Spanish-speaking clients.


Key Responsibilities

  • Engage with customers through various channels, including phone, email, and chat, to address inquiries in Spanish.
  • Provide personalized assistance to customers regarding products and services, enhancing their overall experience.
  • Handle customer complaints and concerns effectively, ensuring resolution and satisfaction.
  • Document customer interactions accurately in our CRM system for follow-up and analysis.
  • Collaborate with internal teams to improve processes and customer satisfaction rates.
  • Stay up-to-date with product knowledge and industry trends to provide accurate information to clients.

Requirements

Job Skills

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Spanish Speaking Customer Care Agent - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to invite applications for the position of Spanish Speaking Customer Care Agent, working remotely from Greece. This is an excellent opportunity for individuals who are passionate about customer service and fluent in Spanish. In this role, you will provide outstanding support and assistance to our Spanish-speaking clients, ensuring they have a positive experience with our products and services.


Key Responsibilities

  • Respond to customer inquiries and issues in Spanish via phone, email, and live chat.
  • Assist customers with order placements, product information, and service requests.
  • Document customer interactions accurately in our CRM system.
  • Resolve customer concerns and complaints effectively, ensuring satisfaction.
  • Collaborate with technical teams to address complex inquiries when necessary.
  • Stay informed about product offerings, updates, and relevant market trends to provide accurate support.

Requirements

Job Skills

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Spanish Speaking Customer Advisor for Airbnb - Athens, Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Spanish Speaking Customer Advisor for Airbnb in Athens, Greece! We are looking for passionate and dynamic individuals who can provide exceptional customer service to Airbnb users in the Spanish-speaking community. In this role, you will assist customers in navigating their Airbnb experiences, addressing inquiries, and resolving any issues they may encounter.


Key Responsibilities

  • Provide outstanding customer support to Spanish-speaking Airbnb users via phone, email, and chat.
  • Assist customers with booking inquiries, cancellations, and modifications while ensuring a smooth experience.
  • Resolve customer complaints and issues effectively with a focus on customer satisfaction.
  • Document all interactions and maintain accurate records in the CRM system.
  • Collaborate with internal teams to address inquiries and improve service delivery.
  • Stay informed about Airbnb policies, services, and industry trends to offer relevant assistance.

Requirements

Job Skills

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