customer service

Spanish Speaking CS For American Multinational Technology Company

posted by: spj_bot

Mercier Consultancy MD is excited to offer an outstanding opportunity for Spanish Speaking Customer Support Representatives to join a prestigious American multinational technology company. In this role, you will be the front line of support for Spanish-speaking customers, assisting them with inquiries, troubleshooting issues, and ensuring a seamless experience with the company's products and services. Your contributions will help enhance customer satisfaction and loyalty, making this a vital position within the team.


Key Responsibilities

  • Provide exceptional customer service to Spanish-speaking clients through various communication channels, including phone, email, and chat.
  • Assist customers with product inquiries, technical issues, and account management in a timely and professional manner.
  • Document customer interactions accurately in the company’s CRM system.
  • Collaborate with technical teams to resolve complex issues and escalate as necessary.
  • Contribute to the development of customer support resources and FAQs to enhance the customer experience.
  • Stay informed about the company’s products, services, and industry trends to provide knowledgeable support.

Requirements

Job Skills

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Spanish Speaking Client Support Specialist - Athens

posted by: spj_bot

Mercier Consultancy MD is looking for a dedicated Spanish Speaking Client Support Specialist to join our vibrant team in Athens. This role is perfect for individuals who are passionate about customer service and want to help Spanish-speaking clients navigate our services. You will be responsible for providing expert support and guidance, ensuring that clients have a smooth experience with our offerings.


Key Responsibilities

  • Deliver exceptional client support to Spanish-speaking customers through various channels, including phone, email, and chat.
  • Assist clients in understanding our products and services, providing tailored solutions to their inquiries.
  • Resolve issues effectively and efficiently, ensuring high levels of client satisfaction.
  • Document all interactions accurately in the CRM system and follow up as necessary.
  • Collaborate with internal teams to resolve complex customer issues and improve service delivery.
  • Stay updated on product features and company policies to provide the most accurate information.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovenian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to providing outstanding customer support. As a representative, you will assist customers in Slovenian, helping them navigate their telecommunications needs and ensuring they have a seamless experience.


Key Responsibilities

  • Respond to customer inquiries about telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Slovenian.
  • Assist customers with account management, billing issues, and service modifications.
  • Provide detailed information about product features, promotions, and service availability.
  • Resolve customer complaints and technical issues efficiently, ensuring satisfaction.
  • Accurately document all customer interactions and maintain records in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance customer satisfaction.
  • Stay informed about new products and industry developments to provide relevant information to customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Slovenian Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and committed to delivering excellent customer service. You will support customers in exploring renewable energy options and ensuring they have a positive experience throughout their journey.


Key Responsibilities

  • Respond to customer inquiries related to renewable energy products, services, and initiatives via phone, email, and chat in Slovenian.
  • Educate customers about energy efficiency programs, benefits of renewable energy solutions, and available resources.
  • Assist customers with account management and troubleshooting any service-related issues.
  • Accurately document all customer interactions in our CRM system while ensuring compliance with regulations.
  • Collaborate with technical and operational teams to enhance the customer experience and resolve issues promptly.
  • Stay informed about industry trends and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovenian Speaking Customer Service Representatives in the Real Estate industry. If you have a passion for real estate and a commitment to providing outstanding customer service, this position is tailored for you. You will be responsible for helping clients navigate their real estate inquiries while ensuring excellent communication and support in Slovenian.


Key Responsibilities

  • Manage customer inquiries related to real estate listings, rental properties, and purchase processes via phone, email, and chat in Slovenian.
  • Provide detailed information on property features, prices, and neighborhood amenities.
  • Assist clients with application processes, lease agreements, and transaction inquiries.
  • Resolve customer issues and concerns promptly to ensure a positive experience.
  • Maintain accurate records of customer interactions and document inquiries in our CRM system.
  • Collaborate with real estate agents and other departments to streamline processes and enhance customer satisfaction.
  • Stay informed about market trends, new listings, and regulatory updates to provide useful insights to customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovenian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are passionate about healthcare and committed to providing exceptional customer support. As a representative, you will assist clients with their inquiries regarding pharmaceutical products and services, ensuring a high standard of service in Slovenian.


Key Responsibilities

  • Handle customer inquiries related to pharmaceutical products, prescriptions, and health services via phone, email, and chat in Slovenian.
  • Provide accurate information regarding product availability, usage instructions, and side effects.
  • Assist customers with order placements, changes, and tracking their pharmaceutical deliveries.
  • Resolve customer issues and complaints effectively, ensuring high levels of satisfaction.
  • Document all customer interactions comprehensively in the CRM system for follow-up and quality control.
  • Collaborate with internal teams to ensure a seamless customer experience and timely resolution of inquiries.
  • Stay informed about industry regulations and changes to provide up-to-date information to customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Slovenian Speaking Customer Service Representatives in the Media & Entertainment industry. If you are passionate about media, entertainment, and customer engagement, this position is for you! You will be responsible for assisting customers with their inquiries and providing exceptional service while communicating effectively in Slovenian.


Key Responsibilities

  • Manage customer inquiries related to media and entertainment services via phone, email, and live chat in Slovenian.
  • Provide information about subscription plans, content availability, and troubleshooting technical issues.
  • Assist customers with billing inquiries, account management, and service changes.
  • Resolve customer complaints with empathy and professionalism, ensuring satisfaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to enhance the customer experience and provide feedback on service improvements.
  • Stay updated on industry trends and new content offerings to inform customers effectively.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding opportunity for Slovenian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is tailored for individuals who are passionate about logistics and dedicated to providing exceptional service. As a customer service representative, your primary responsibility will be to assist clients with their inquiries and provide solutions in Slovenian.


Key Responsibilities

  • Manage customer inquiries regarding logistics services, shipment status, and supply chain solutions via phone, email, and chat in Slovenian.
  • Provide accurate information on pricing, delivery times, and service options.
  • Assist customers with order processing, tracking, and any necessary adjustments.
  • Effectively resolve customer complaints and issues, ensuring a high level of satisfaction.
  • Document all customer interactions thoroughly in the CRM system for subsequent follow-up and record-keeping.
  • Collaborate with operational teams to streamline processes and improve customer experience.
  • Stay updated on industry trends and company offerings to better assist customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Slovenian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for those who are tech-savvy and passionate about providing customer support in the rapidly evolving tech landscape. As a representative, you will assist clients in resolving their IT inquiries, ensuring they receive professional and efficient service in Slovenian.


Key Responsibilities

  • Answer customer inquiries regarding IT products and services via phone, email, and chat in Slovenian.
  • Assist users with technical issues, software installations, and troubleshooting.
  • Provide accurate information on product features, updates, and best practices.
  • Document customer interactions and technical resolutions in the CRM system.
  • Collaborate with IT support teams to escalate and resolve complex issues.
  • Stay up to date with the latest IT trends and technologies to inform and assist customers effectively.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an excellent opportunity for Slovenian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who are passionate about travel and committed to providing outstanding customer experiences. As a representative, you will assist clients with their inquiries regarding travel bookings, accommodations, and tourism activities, all while delivering exceptional service in Slovenian.


Key Responsibilities

  • Manage customer inquiries about hotel bookings, travel arrangements, and tourism services via phone, email, and live chat in Slovenian.
  • Provide information on available services, promotions, and local attractions.
  • Assist customers with reservation changes, cancellations, and any special requests they may have.
  • Resolve issues and complaints in a timely and courteous manner, ensuring customer satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with hotel and tourism partners to ensure seamless customer experiences.
  • Stay updated on travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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