We are hiring on behalf of our client, a Senior Event Marketing Manager, who will play a pivotal role within the events marketing section, responsible for ensuring the successful execution of various marketing and PR initiatives. This role combines business marketing acumen with keen attention to detail to drive engagement and enhance brand visibility across multiple channels.

Responsibilities

Digital Campaigns:

• Manage and execute digital campaigns including paid search, display and social media ads.
  
• Ensure proper briefing and alignment with the marketing plan.
  
• Approve marketing assets and understand analytics, providing weekly performance updates.
  

Event Owner:

• Oversee the entire event marketing process, from initial planning to post-event activities.
  
• Ensure ongoing communication and engagement with target audiences throughout the year. 
  

Media Outreach:

• Identify and liaise with suitable media outlets for press releases, social media, email and digital marketing publication considering geographical relevance and budget constraints.

Marketing Strategy Development:

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are looking for a highly motivated Sales Engineer to join our commercial team in our Headquarters in Piraeus. This role is responsible for developing and implementing commercial strategies, new business opportunities and fostering strong relationships with customers and partners and guides the team towards achieving their objectives.

Role Overview 

The Sales Engineer will be responsible for overseeing and managing the commercial operations of part of our customers’ portfolio, ensuring profitability, efficiency, and compliance with company policies and industry regulations. This role involves executing sales and customer relationship management while collaborating closely with internal teams to drive business growth.

Key Responsibilities 

·        Management of company's accounts, including sales, contracts, and customer relations in Central and Southern Greece.

Position Overview

As a CRM & Omnichannel Marketing Specialist at Alumil, you will play a pivotal role in planning, executing, and optimizing the company’s customer relationship management and omnichannel marketing strategies. Your efforts will focus on enhancing customer engagement, improving the customer journey, and driving measurable business results through targeted campaigns across multiple platforms.

The role is responsible for managing, optimizing, and scaling the company’s CRM and multichannel communication ecosystem, with a strong focus on Infobip and customer data management.

Key Responsibilities

Our client isn’t just a marketing agency, they’re creative partners to their clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising and CRM - our client offers a comprehensive suite of expert services. By combining creativity with data-driven insights, they don’t just deliver campaigns, they deliver results.

Their philosophy is simple, hire a team of diverse, passionate people and foster a culture that empowers you to do your best work.

Is it a match? You’re in.

About The Client

Our client is a fast-growing company in the iGaming industry, dedicated to delivering top-tier player experiences through innovative marketing and customer engagement strategies. They are now looking for a Danish-speaking CRM Manager to join their team in Copenhagen and take their customer relationship management to the next level!

The Role

As a CRM Manager, you will be responsible for developing and executing CRM campaigns, ensuring top-tier customer engagement, retention, and reactivation strategies. You will work closely with cross-functional teams to create personalized, data-driven campaigns that enhance the customer journey.

Join the Alumil Team as a Project Engineer!

Alumil, a leading manufacturer of architectural aluminum systems, is looking for a dedicated Project Engineer to join our dynamic Sales team. This role will involve collaborating with various departments & stakeholders to ensure the successful completion of projects while maintaining our high standards of quality and innovation.

The Role

The Project Engineer plays a vital role in the International Projects Department. This position is designed to serve as a technical advisor for the company’s global initiatives, leveraging specialized calculation software and CAD tools to provide support to customers and the Group’s subsidiaries.

You will coordinate with internal stakeholders, including design, R&D, manufacturing, and sales teams, while also liaising with clients to ensure their specifications and expectations are met. As a Project Engineer, you are responsible to provide project based technical support to customers and subsidiaries.

Your key responsibilities will include:

Mercier Consultancy MD is excited to announce an opportunity for Croatian-Speaking Customer Experts to join our dynamic team in Athens, Greece. We offer fully paid relocation for the right candidates who are passionate about providing excellent customer service in the tobacco products sector. As a Customer Expert, you will engage with our Croatian-speaking customers, addressing their queries and providing them with the support they need.

Key Responsibilities

• Provide outstanding support to Croatian-speaking customers through various communication channels including phone, email, and chat.
• Respond to inquiries about tobacco products, ensuring that customers have a clear understanding of our offerings.
• Stay informed on tobacco industry regulations and company policies to deliver compliant and accurate information.
• Document interactions with customers in our customer relationship management (CRM) system to maintain detailed records.
• Collaborate with other teams to quickly resolve issues and enhance the customer experience.
• Gather customer feedback and share insights with management for continuous improvement.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Portuguese Speaking Customer Service Representatives at a reputable Logistics & Courier Company, based in the beautiful setting of Greece. This role is perfect for individuals who are enthusiastic about logistics and dedicated to providing excellent customer support. As a representative, you will assist clients in Portuguese, helping them with inquiries related to shipping, delivery, and logistics solutions.

Key Responsibilities

• Manage customer inquiries related to logistics and courier services, including tracking shipments, delivery times, and account management via phone, email, and chat in Portuguese.
• Provide clear and accurate information about shipping options, pricing, and logistics solutions available.
• Assist customers with resolving any issues related to their shipments, ensuring timely and effective solutions.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with internal teams and external partners to improve service delivery and customer satisfaction.
• Stay informed about logistics trends and regulatory changes to provide relevant advice to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives at a prominent Travel Company, located in beautiful Greece. This role is perfect for individuals who are passionate about travel and committed to providing outstanding customer service. As a representative, you will assist customers in German, helping them with their travel inquiries and ensuring a delightful experience.

Key Responsibilities

• Manage customer inquiries regarding travel bookings, itinerary changes, and cancellations via phone, email, and chat in German.
• Provide detailed information about travel destinations, services, and company policies.
• Assist customers with the booking process, changes to itineraries, and any travel-related concerns.
• Resolve customer complaints swiftly and effectively, ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for consistent follow-up and record-keeping.
• Collaborate with travel agents and various departments to enhance service delivery and customer experience.
• Stay informed about travel regulations, destination updates, and company promotions to assist customers effectively.

Requirements

Mercier Consultancy MD is pleased to present an excellent opportunity for German Speaking Customer Service Representatives for a reputable Manufacturing Company, with the opportunity to work in beautiful Greece. This role is designed for individuals who are passionate about providing high-quality customer support and have an interest in the manufacturing sector. As a representative, you will assist clients in German, addressing their inquiries and ensuring a smooth customer experience.

Key Responsibilities

• Manage customer inquiries related to manufacturing products, order status, and pricing via phone, email, and chat in German.
• Provide detailed information on product specifications, lead times, and after-sales support.
• Assist customers with issues related to orders and deliveries, ensuring timely resolutions.
• Resolve customer complaints efficiently while maintaining a high level of satisfaction.
• Accurately document all customer interactions in the CRM system for tracking and follow-up.
• Collaborate with production and logistics teams to improve service delivery and product availability.
• Stay informed about manufacturing processes and product updates to provide accurate assistance.

Requirements

Mercier Consultancy MD is pleased to present a fantastic opportunity for Croatian Speaking Customer Service Representatives for a prestigious Airline Company, with the chance to work in the picturesque setting of Greece. This role is perfect for individuals who are passionate about the travel industry and committed to providing exceptional customer support. As a representative, you will assist customers in Croatian, addressing their inquiries and ensuring a seamless travel experience.

Key Responsibilities

• Handle customer inquiries related to flight bookings, cancellations, baggage, and travel information via phone, email, and chat in Croatian.
• Provide clear and accurate information regarding flight schedules, ticket prices, and airline policies.
• Assist customers with troubleshooting issues related to bookings and account management.
• Resolve customer complaints and concerns efficiently to ensure high levels of customer satisfaction.
• Document all customer interactions in the CRM system for accurate record-keeping and follow-up.
• Collaborate with other departments to improve service delivery and address customer needs effectively.
• Stay informed about travel regulations and airline industry trends to provide relevant assistance.

Requirements