Mercier Consultancy MD is thrilled to present an opportunity for Swedish Speaking Customer Service Representatives in a leading Health Technology Company based in Greece. This role is ideal for proactive individuals who are passionate about health technology and dedicated to providing exceptional customer support. As part of our dynamic team, you will assist clients and healthcare professionals in navigating our health technology solutions in Swedish.

Key Responsibilities

• Respond to customer inquiries regarding health technology products, services, and support via phone, email, and chat in Swedish.
• Guide customers through product features, usage, and troubleshooting of technical issues.
• Assist healthcare professionals in understanding and utilizing health technology solutions effectively.
• Document and maintain accurate records of customer interactions in our CRM system.
• Collaborate with technical teams to resolve complex issues and improve customer satisfaction.
• Stay informed about industry developments and product updates to provide precise assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Portuguese Speakers looking for jobs in Greece! We offer a fully paid relocation package to support you in making this dynamic move. If you are passionate about providing excellent customer service and have strong communication skills in Portuguese, we want you to join our team!

Key Responsibilities

• Engage with Portuguese-speaking customers via phone, email, and chat, providing exceptional support and assistance.
• Address inquiries, assist with product information, and resolve issues efficiently to ensure customer satisfaction.
• Document customer interactions accurately in our database and maintain up-to-date records.
• Collaborate with cross-functional teams to improve the overall customer experience and workflow.
• Stay informed about our products and services to offer knowledgeable assistance to clients.
• Participate in training and development opportunities to grow your skills and advance your career.

Requirements

Mercier Consultancy MD is thrilled to present an excellent opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company based in Greece. This position is ideal for individuals who are dedicated to providing exceptional customer support while communicating in Portuguese. As a Customer Service Representative, you will assist customers with their inquiries, ensuring they receive the information they need in a professional and efficient manner.

Key Responsibilities

• Manage customer inquiries related to tobacco products, brand information, and regulatory questions via phone, email, and chat in Portuguese.
• Provide accurate information on product availability, promotions, and company policies.
• Assist customers with order tracking, account management, and any service-related issues.
• Resolve customer complaints promptly and professionally, ensuring a positive experience.
• Document all customer interactions accurately in our CRM system.
• Collaborate with internal teams to enhance service delivery and support company initiatives.
• Stay updated on industry regulations, tobacco products, and market trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is delighted to offer the position of Danish Speaking Client Service Representative. This remote role includes the unique opportunity for paid relocation to Greece, making it perfect for those seeking both career growth and a change of scenery!

In this role, you will serve as the main point of contact for our Danish-speaking clients, delivering exceptional customer service and support. Your skill in communication will be invaluable in ensuring a seamless experience for our clients, paving the way for their continued satisfaction and loyalty.

Your Key Responsibilities:

• Provide outstanding customer service to Danish-speaking clients through various channels such as phone, email, and chat.
• Tackle client inquiries and resolve issues efficiently, always focused on delivering a positive experience.
• Accurately document all client interactions in our customer relationship management (CRM) system.
• Collaborate with internal teams to effectively resolve client concerns and improve service quality.
• Stay informed about our services and products to offer well-rounded support to clients.

Requirements

Mercier Consultancy MD is thrilled to present a unique opportunity for Slovak Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and logistics. This role is tailored for individuals who have a passion for customer service and an interest in transportation solutions. As a representative, you will assist customers in Slovak, providing them with necessary information and support regarding their transportation needs.

Key Responsibilities

• Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Slovak.
• Provide customers with detailed information on shipping options, delivery timelines, and service policies.
• Assist customers with the booking process, as well as any changes or cancellations required.
• Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
• Accurately document customer interactions and maintain organized records in the CRM system.
• Collaborate with operational teams to provide real-time information and updates to customers.
• Stay informed about industry trends and service offerings in order to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Slovak Speaking Customer Service Representatives in the Retail industry. This role is perfect for individuals who are dedicated to providing excellent customer service and have a strong interest in retail products and services. As a member of our team, you will assist customers with their inquiries and ensure they have a seamless shopping experience while communicating effectively in Slovak.

Key Responsibilities

• Manage customer inquiries regarding products, orders, and services via phone, email, and live chat in Slovak.
• Provide detailed information on product availability, pricing, and promotions to enhance customer satisfaction.
• Assist customers with the processing of orders, returns, and exchanges.
• Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with other departments to streamline processes and enhance the customer experience.
• Stay informed about product knowledge and retail trends to provide relevant and helpful information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and dedicated to providing outstanding service to clients. In this position, you will interact with customers in Slovak, assisting them with inquiries related to pharmaceutical products and services.

Key Responsibilities

• Handle customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and live chat in Slovak.
• Provide accurate information on product availability, usage, and health recommendations.
• Assist customers with order processing, tracking, and returns.
• Resolve customer complaints and issues promptly to ensure customer satisfaction.
• Document all customer interactions accurately and maintain records in the CRM system.
• Collaborate with healthcare professionals and internal teams to enhance service delivery.
• Stay informed on industry regulations, product updates, and best practices to effectively support customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and delivering excellent customer service. In this position, you will assist clients with their inquiries related to IT products and services, ensuring they receive knowledgeable and efficient support in Slovak.

Key Responsibilities

• Provide exceptional customer service by handling inquiries related to IT solutions, software, and technical support via phone, email, and chat in Slovak.
• Assist customers with troubleshooting, account management, and service inquiries.
• Educate clients on product features, service options, and best practices in using IT products.
• Resolve customer complaints and technical issues promptly to ensure satisfaction.
• Document all interactions and maintain accurate records in the CRM system.
• Collaborate with technical teams to facilitate timely solutions for customer problems.
• Stay informed on industry trends, advancements, and company offerings to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position is ideal for those who have a passion for travel and are dedicated to providing outstanding customer service. As a part of our team, you will assist clients in Slovak, helping them navigate their travel options and ensure they have an exceptional experience.

Key Responsibilities

• Manage customer inquiries regarding travel bookings, hospitality services, and tourism activities via phone, email, and chat in Slovak.
• Provide detailed information on available services, rates, and travel guidelines.
• Assist customers with reservations, changes, cancellations, and any special requests.
• Resolve issues and complaints in a timely and courteous manner to ensure customer satisfaction.
• Document customer interactions accurately in our CRM system for future reference.
• Collaborate with hotel and service partners to enhance customer experience.
• Stay updated on travel destinations, company offerings, and industry trends to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and beverage products and possess a strong commitment to delivering excellent customer service. You will assist customers with their inquiries and ensure they enjoy a positive experience while communicating effectively in Slovak.

Key Responsibilities

• Handle customer inquiries related to food and beverage products, orders, and services via phone, email, and live chat in Slovak.
• Provide detailed information about product ingredients, packaging, pricing, and availability.
• Assist customers with order placements, modifications, and cancellations.
• Resolve any issues or complaints efficiently, ensuring high levels of customer satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with logistics and sales teams to provide updates and solutions to customer inquiries.
• Stay informed about food and beverage trends and product knowledge to enhance customer engagement.

Requirements