Slovak Speaking Customer Service for Banking industry
Mercier Consultancy MD is excited to present an opening for Slovak Speaking Customer Service Representatives in the Banking industry. This role is ideal for individuals who have a strong interest in finance and banking services and are committed to delivering excellent customer service. As a customer service representative, you will engage with clients in Slovak, assisting them with their banking needs and inquiries.
Key Responsibilities
- Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Slovak.
- Provide detailed information about account options, loan products, and investment services.
- Assist customers with transactions, fund transfers, and resolving account issues efficiently.
- Document all customer interactions accurately in the CRM system to ensure compliance and reference.
- Work collaboratively with other departments to enhance service delivery and address customer needs.
- Stay informed about banking regulations, products, and promotions to provide accurate advice.
Requirements