online bank

Italian Speaking Customer Service for Online Bank - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a remote opportunity for Italian Speaking Customer Service Representatives for an Online Bank. This role is perfect for individuals who enjoy providing exceptional customer service in the banking sector while working from the comfort of their own home in Greece. You will assist clients with their banking inquiries and assist them with various banking services in Italian.


Key Responsibilities

  • Handle customer inquiries regarding online banking services, account management, and transactions via phone, email, and live chat in Italian.
  • Provide comprehensive support for account issues, payment inquiries, and banking regulations.
  • Guide customers through online banking features and assist with technical issues.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to ensure timely resolution of customer issues and enhance customer satisfaction.
  • Stay updated on banking products, policies, and relevant industry changes to provide informed assistance.

Requirements

Job Skills

View the job post & apply
Login/Signup

German Speaking Customer Agent For Online Bank - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a German Speaking Customer Agent to join our team in Greece, providing exceptional service for a leading online bank. This role is perfect for individuals who are passionate about customer support and have a keen interest in the banking industry. As a Customer Agent, you will be responsible for assisting our German-speaking clients with their banking inquiries and guiding them through our online services.


Key Responsibilities

  • Deliver top-notch customer support in German via phone, email, and chat.
  • Address customer inquiries regarding online banking products and services.
  • Resolve customer issues efficiently, ensuring a seamless banking experience.
  • Document all customer interactions and inquiries in our CRM system.
  • Collaborate with other departments to improve service delivery and customer satisfaction.
  • Stay informed about online banking trends and product updates to provide accurate information to clients.

Requirements

Job Skills

View the job post & apply
Login/Signup

Italian Speaking Customer Agent For Online Bank - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Customer Agent to join our team in Greece, working for a cutting-edge online bank. This role is ideal for individuals who possess a passion for customer service and have an interest in the banking sector. As a Customer Agent, you will provide vital support to our Italian-speaking clients, addressing their banking inquiries and guiding them through our internet banking services.


Key Responsibilities

  • Provide outstanding customer support in Italian via phone, email, and chat.
  • Assist customers with inquiries about online banking products and services.
  • Resolve customer issues efficiently, ensuring an exceptional banking experience.
  • Document customer interactions and track all inquiries in our CRM system.
  • Work alongside other departments to improve service delivery and customer satisfaction.
  • Stay abreast of online banking trends, product updates, and regulatory requirements.

Requirements

Job Skills

View the job post & apply
Login/Signup

German Speaking Customer Service Agent For Online Bank - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for a German Speaking Customer Service Agent to join the team of an innovative online bank, working remotely from Greece. This role is perfect for individuals who are committed to delivering outstanding customer support to German-speaking clients, ensuring they have a seamless banking experience.


Responsibilities

  • Provide assistance to German-speaking customers via phone, email, and chat, addressing inquiries related to banking products and services.
  • Guide customers through account management, transaction processes, and product features.
  • Resolve customer complaints and inquiries promptly while ensuring a high level of satisfaction.
  • Accurately document all customer interactions in the CRM system for reference and quality control.
  • Collaborate with other teams to escalate and resolve complex issues efficiently.
  • Stay up-to-date with banking regulations, products, and services to offer accurate information to customers.

Requirements

Job Skills

View the job post & apply
Login/Signup
Subscribe to online bank

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts

Contact