Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading telecommunications company, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are customer-focused and eager to assist clients with their telecommunications needs while enjoying the vibrant culture of Greece.

Key Responsibilities

• Address customer inquiries regarding telecommunications services, plans, and devices via phone, email, and live chat in Swedish.
• Provide support for account management, billing questions, and service issues.
• Assist customers with troubleshooting technical problems and guide them through product features.
• Document all interactions accurately in the CRM system for effective follow-up.
• Collaborate with technical teams to ensure efficient resolution of customer concerns.
• Stay updated on the company's offerings and industry trends to provide effective communication and assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Swedish Speaking Customer Service Representatives for Streaming Services, with the option to work remotely from Greece. This role is perfect for individuals who are passionate about streaming content and dedicated to providing excellent customer support. As a representative, you will engage with customers in Swedish, assisting them with their inquiries related to streaming services and content.

Key Responsibilities

• Manage customer inquiries related to streaming services, subscriptions, and technical issues via phone, email, and chat in Swedish.
• Provide detailed information about available content, subscription options, and promotions.
• Assist customers with account management, including sign-ups, cancellations, and troubleshooting.
• Resolve customer complaints and technical issues efficiently, ensuring a high level of satisfaction.
• Document all customer interactions and transactions accurately in the CRM system.
• Collaborate with technical support and content teams to provide comprehensive assistance to customers.
• Stay up-to-date with the latest trends in streaming services and content offerings to enhance customer engagement.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Swedish Speaking Customer Service Representatives for a leading HealthTech company, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are passionate about healthcare technology and want to make a positive impact in the lives of customers. As a representative, you will provide exceptional support to clients in Swedish, addressing their inquiries related to health technology products and services.

Key Responsibilities

• Handle customer inquiries about HealthTech products, services, and support via phone, email, and chat in Swedish.
• Provide comprehensive information regarding product features, usage, and troubleshooting.
• Assist customers with account management, order processing, and technical issues.
• Resolve customer complaints and concerns promptly to ensure satisfaction.
• Document all interactions accurately in the CRM system for effective follow-up and record-keeping.
• Collaborate with technical teams to address complex customer issues and improve service delivery.
• Stay informed about developments in health technology to provide clients with up-to-date information.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives for a leading Food Delivery Platform, based in beautiful Greece. This role is ideal for individuals who are passionate about food, customer service, and experiencing a vibrant culture. As a representative, you will assist customers with their inquiries and support them in enjoying a seamless food delivery experience, all while communicating effectively in Swedish.

Key Responsibilities

• Handle customer inquiries related to food orders, delivery statuses, and account management via phone, email, and chat in Swedish.
• Provide accurate information about menu options, promotions, and delivery processes.
• Assist customers with placing orders and resolving any issues that may arise during the ordering process.
• Address customer complaints and offer solutions to ensure high levels of satisfaction.
• Document all customer interactions accurately in our CRM system for future reference.
• Collaborate with restaurant partners and internal teams to facilitate an outstanding delivery experience.
• Stay updated on local restaurant offerings and industry trends to provide relevant insights to customers.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading FinTech company based in Greece. This role is perfect for individuals who are enthusiastic about finance and technology, and who want to be part of a dynamic and innovative environment. As a Customer Service Representative, you will assist clients with their questions and issues, ensuring they receive exceptional service in Swedish.

Key Responsibilities

• Handle customer inquiries regarding financial products, services, and transactions via phone, email, and chat in Swedish.
• Provide accurate information on account management, payment processing, and financial solutions.
• Assist customers in resolving issues related to their accounts efficiently and effectively.
• Document all customer interactions and maintain comprehensive records in the CRM system.
• Collaborate with internal teams to ensure the highest level of service delivery.
• Stay updated on the latest FinTech trends and company offerings to provide knowledgeable support.
• Promote a positive customer experience by addressing concerns promptly and professionally.

Requirements

Mercier Consultancy MD is thrilled to provide an exciting opportunity for Swedish Speaking Customer Service Representatives for an Energy Company, with the unique chance to work in beautiful Greece. This role is ideal for individuals who are passionate about the energy sector and dedicated to delivering high-quality customer support. As a representative, you will assist customers in navigating their inquiries related to energy services while communicating effectively in Swedish.

Key Responsibilities

• Manage customer inquiries regarding energy services, billing, and account management via phone, email, and chat in Swedish.
• Provide detailed information on energy plans, usage, and customer benefits.
• Assist customers with account setup, service issues, and problem resolution.
• Resolve customer complaints swiftly and professionally to ensure satisfaction.
• Accurately document all interactions in the CRM system for transparency and follow-up.
• Collaborate with internal teams to enhance customer experiences and ensure effective service delivery.
• Stay informed about the latest developments in the energy sector to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Dutch Speaking Customer Service Representatives for Eneco, a leading energy company, available for remote work in Greece. This role is perfect for individuals who are enthusiastic about energy services and passionate about providing excellent customer support. As a customer service representative, you will assist Dutch-speaking customers with their inquiries related to energy products and services.

Key Responsibilities

• Manage customer inquiries in Dutch regarding energy services, billing, and account management via phone, email, and chat.
• Provide accurate information on Eneco's products, services, and energy-saving tips.
• Assist customers with account setup, changes, and troubleshooting any issues they may encounter.
• Resolve customer complaints and concerns efficiently to ensure a positive customer experience.
• Document all interactions accurately in the CRM system for follow-up and improvement purposes.
• Stay informed about new products and industry trends to provide customers with relevant information.
• Collaborate with internal teams to enhance overall customer satisfaction and service efficiency.

Requirements

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.

As a Customer Relationship Manager, you will be part of a team responsible for the development and maintenance of our existing portfolio of customers. Maximising customer loyalty and profitability. In addition, you will work with our customers to match their needs with our wide range of fleet products and services that we offer.

Please note this position is based at our Lawnswood office in North Leeds (LS16 6QY).

Duties and Responsibilities

About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Account Executive (AE) role in Zyte is considered a business critical position.  It’s this cohort of the sales organisation that drives new business acquisition and top-line revenue growth.  The Sales team are highly target oriented, tasked with achieving monthly and quarterly booking and invoice objectives, while also strategically driving growth in areas dictated by strategic business needs.

Are you...

Ready to take on a new challenge and sit at the helm of an exciting new opportunity?

Hungry to win?

Extremely well organized and self-motivated?

Mercier Consultancy MD is delighted to announce an exciting opportunity for Polish Speaking Customer Service Representatives specializing in Subscription-Based Services, based in beautiful Greece. This role is perfect for individuals who possess a passion for providing exceptional customer support in a vibrant service environment. As a representative, you will assist customers in navigating their subscription inquiries, ensuring a seamless experience all while speaking Polish.

Key Responsibilities

• Manage customer inquiries regarding subscription services, including account management, billing issues, and service updates via phone, email, and chat in Polish.
• Provide detailed information to customers about subscription plans, features, and pricing.
• Assist customers with the onboarding process and guide them through service utilization.
• Resolve complaints and issues efficiently to ensure high levels of customer satisfaction.
• Document all customer interactions accurately in the CRM system for record-keeping and follow-up.
• Collaborate with cross-functional teams to enhance service delivery and respond to customer needs.
• Stay informed about industry trends and service offerings to provide accurate assistance to customers.

Requirements