Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives to join a dynamic food delivery platform in Greece. This position is perfect for individuals who are passionate about food delivery services and providing exceptional customer support. As a customer service representative, you will assist clients in navigating their orders and inquiries while effectively communicating in French.

Key Responsibilities

• Manage customer inquiries regarding orders, delivery issues, and account-related questions via phone, email, and chat in French.
• Provide detailed information on menu options, delivery times, and payment issues.
• Assist customers in placing orders and resolving any issues that may arise during the ordering process.
• Handle customer complaints professionally and ensure high levels of customer satisfaction.
• Accurately document all customer interactions and feedback in the CRM system.
• Collaborate with delivery teams and other departments to improve service efficiency and customer experience.
• Stay informed about the latest promotions, menus, and food delivery trends to provide effective support.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives for a leading Food Delivery Platform, based in beautiful Greece. This role is ideal for individuals who are passionate about food, customer service, and experiencing a vibrant culture. As a representative, you will assist customers with their inquiries and support them in enjoying a seamless food delivery experience, all while communicating effectively in Swedish.

Key Responsibilities

• Handle customer inquiries related to food orders, delivery statuses, and account management via phone, email, and chat in Swedish.
• Provide accurate information about menu options, promotions, and delivery processes.
• Assist customers with placing orders and resolving any issues that may arise during the ordering process.
• Address customer complaints and offer solutions to ensure high levels of satisfaction.
• Document all customer interactions accurately in our CRM system for future reference.
• Collaborate with restaurant partners and internal teams to facilitate an outstanding delivery experience.
• Stay updated on local restaurant offerings and industry trends to provide relevant insights to customers.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Nordic Speaking Customer Service Representatives in the Retail industry. This role is perfect for individuals who are passionate about customer engagement and enjoy providing an exceptional shopping experience. As a key member of our customer service team, you will assist clients in their inquiries while communicating effectively in one of the Nordic languages.

Key Responsibilities

• Address customer inquiries related to retail products, services, and orders via phone, email, and chat in the Nordic language.
• Provide precise information about product availability, pricing, and ongoing promotions.
• Assist customers with the ordering process, returns, and exchanges.
• Resolve customer complaints and provide effective solutions to ensure satisfaction.
• Keep accurate records of customer interactions and transactions in our CRM system.
• Collaborate with other departments to enhance customer satisfaction and streamline processes.
• Stay informed about retail trends and product knowledge to better serve customers.

Requirements

Join ALUMIL as an Operations Executive and take the lead in optimizing our operational processes to enhance efficiency and productivity!

At ALUMIL, we pride ourselves on innovation and excellence in the architectural aluminum industry. We are looking for a proactive Operations Executive who will play a crucial role in managing daily operations and ensuring the seamless execution of our business strategies.

Your Role

As an Operations Executive, you will be responsible for overseeing various operational functions, implementing best practices, and driving improvements to achieve operational excellence. You will work closely with cross-functional teams to ensure that all processes run smoothly and that we meet our strategic goals.

Key Responsibilities: