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Nordic Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Nordic Speaking Customer Service Representatives in the Retail industry. This role is perfect for individuals who are passionate about customer engagement and enjoy providing an exceptional shopping experience. As a key member of our customer service team, you will assist clients in their inquiries while communicating effectively in one of the Nordic languages.


Key Responsibilities

  • Address customer inquiries related to retail products, services, and orders via phone, email, and chat in the Nordic language.
  • Provide precise information about product availability, pricing, and ongoing promotions.
  • Assist customers with the ordering process, returns, and exchanges.
  • Resolve customer complaints and provide effective solutions to ensure satisfaction.
  • Keep accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with other departments to enhance customer satisfaction and streamline processes.
  • Stay informed about retail trends and product knowledge to better serve customers.

Requirements

Job Skills

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Operations Executive

posted by: spj_bot

Join ALUMIL as an Operations Executive and take the lead in optimizing our operational processes to enhance efficiency and productivity!

At ALUMIL, we pride ourselves on innovation and excellence in the architectural aluminum industry. We are looking for a proactive Operations Executive who will play a crucial role in managing daily operations and ensuring the seamless execution of our business strategies.

Your Role

As an Operations Executive, you will be responsible for overseeing various operational functions, implementing best practices, and driving improvements to achieve operational excellence. You will work closely with cross-functional teams to ensure that all processes run smoothly and that we meet our strategic goals.

Key Responsibilities:

Job Skills

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