Mercier Consultancy MD is seeking a dedicated Norwegian Speaking Fitbit Customer Support Specialist to join our team in Sofia, Bulgaria. If you are passionate about health and fitness technology, this is your chance to contribute to an exciting brand while providing top-notch support to customers. In this role, you will assist Norwegian-speaking Fitbit users, helping them make the most of their devices and ensuring a great user experience.

Key Responsibilities

• Provide exceptional customer support to Norwegian-speaking customers via phone, email, and chat.
• Assist users with inquiries related to their Fitbit devices, application, and health management features.
• Troubleshoot technical issues and guide customers through product functionalities.
• Document customer interactions and follow-ups accurately to ensure efficient service delivery.
• Collaborate with other teams to escalate and resolve complex customer issues as needed.
• Stay current on product updates and industry trends to offer informed support to customers.

Requirements

Mercier Consultancy MD is excited to offer the position of Fitbit Customer Support Specialist for individuals fluent in Danish and English, working in Sofia. Join our team and help customers get the most out of their Fitbit devices. In this vital role, you will provide comprehensive support to Danish-speaking clients, assisting them with inquiries related to their Fitbit products and ensuring an exceptional user experience.

Key Responsibilities

• Provide exceptional customer support to Danish-speaking clients regarding Fitbit devices via phone, email, and chat.
• Assist customers with troubleshooting, account management, and product inquiries.
• Document customer interactions accurately and follow up on unresolved issues to ensure resolution.
• Collaborate with technical teams to escalate complex inquiries as needed.
• Stay updated on product features, new devices, and company policies to provide informed assistance.
• Participate in ongoing training to enhance product knowledge and customer service skills.

Requirements

We are looking for a Technical Support Engineer who enjoys solving complex challenges and making a real impact on product quality.

You will work with technically challenging cases: analyzing logs, SQL queries, APIs, and services, restoring stability, and improving the user experience.

In this role, you’ll become a key link between clients, the support team, and development: helping first-line support filter requests, identifying root causes of issues, and providing feedback to the product team. Every solution you find will increase the product’s value and contribute to the company’s growth.

Responsibilities

• Handle requests from first-line support and clients, reproduce and clarify issues.
• Analyze incidents, identify root causes, and provide clear context to developers and DevOps.
• Monitor task status and explain situations to clients in simple terms.
• Document solutions and share them with colleagues.
• Provide feedback to the product team based on incoming requests.

Requirements

Alumil, one of the most evolved and technologically advanced groups in research, development and producing of architectural aluminium systems in Europe, desires to cover the following position:

Showroom Consultant

Who are we looking for?

We are currently seeking a Showroom Consultant who will play a vital role in enhancing our customer experience and showcasing the quality of our products in our showroom at Efkarpia. The ideal candidate will leverage his/her customer centric approach, to assist clients in selecting the best solutions regarding architectural aluminium solutions for their projects. If you are passionate about providing exceptional customer service and understanding the client's needs, then our role is for you! Some key character traits that describe they way you work are attention to detail, initiative and ownership.

What about your daily routine?

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

Investment Product (Supply-Side) —JD

We are seeking a Head of Investment Product to lead the supply-side growth of our platform and scale our investor marketplace. You will own the commercial success of the Investment Portal—building the product that attracts capital, optimizes deployment into mortgage assets, and delivers a world-class investor experience.This is a senior, hands-on role at the intersection of Product, Capital Markets, Treasury, and Growth. You will translate investment strategy into scalable digital products that drive liquidity, investor retention, and revenue expansion.

Key Responsibilities:

1. Investment Product Strategy & Business Growth

- Own the end-to-end vision for the Investment Portal (Web & Mobile).

- Define the product roadmap to support capital inflows, faster deployment, higher retention, and increased platform revenue.

We are looking for a Senior UX/UI Designer who can independently own product design across web and mobile — from discovery and UX logic to visual execution and launch support.

Role Overview

As a Senior UX/UI Designer, you will design end-to-end product experiences and be responsible not only for visuals, but also for UX logic, clarity and overall user experience quality.

Responsibilities:

Product Design & UX Ownership

• Design user flows and interfaces for web and mobile applications.
• Create intuitive, scalable UX for complex product scenarios.
• Own design from early discovery to developer hand-off and post-release improvements.
• Produce high-quality UI layouts, interaction states, and responsive designs.

UX Artefacts & Prototyping

Robusta assists organizations in transitioning to a digital-first approach, crafting unforgettable experiences for their customers. We provide strategy, design, product, and technology services to prominent businesses and brands, utilizing our go-to-market expertise to facilitate seamless customer experiences and enhance conversion rates.

About the Role

RTG is seeking a strategic and hands-on Head of Design to lead our UI/UX function across digital products, platforms, and client solutions. This role is responsible for defining and driving the design vision, ensuring the delivery of user-centered, scalable, and high-quality digital experiences aligned with business objectives, product roadmaps, and technology strategy.

You will act as the senior design authority, lead and grow a high-performing UI/UX team, and collaborate closely with product, engineering, and business stakeholders.

Mercier Consultancy MD is looking for a German Speaking Platform Support Specialist to join our team, working in the beautiful setting of Greece! In this exciting role, you will be responsible for assisting our German-speaking clients who utilize our online marketplace. Your expertise will help customers navigate the platform effectively, ensuring they have a positive experience.

Key Responsibilities

• Provide exceptional customer support to German-speaking users of our online marketplace via email, chat, and other digital communication channels.
• Assist clients with inquiries regarding platform features, account management, and troubleshooting issues.
• Guide customers through the process of using the marketplace, ensuring they receive the necessary support to maximize their experience.
• Document issues and interactions in our support system for quality assurance and reporting purposes.
• Collaborate with the product team to relay customer feedback and suggest improvements to enhance user experience.
• Stay informed about marketplace updates, policies, and industry trends to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking IT Support Agent with a focus on technology, offering paid relocation to Greece. This role presents an exciting opportunity for tech enthusiasts who enjoy helping clients navigate technical challenges. As an IT Support Agent, you will be responsible for providing exceptional support and solutions to our German-speaking customers, ensuring their satisfaction and promoting a positive user experience.

Key Responsibilities

• Provide outstanding IT support to German-speaking clients through various channels including phone, email, and live chat.
• Troubleshoot and resolve technical issues related to our products and services promptly and efficiently.
• Communicate complex technical concepts in a clear and understandable manner to customers.
• Document customer inquiries and solutions accurately in our support database.
• Collaborate with technical teams to escalate and resolve more complex issues as required.
• Stay updated on product features and IT technologies to enhance the support experience.

Requirements

VHA supports and provides medical care for VA’s eligible beneficiaries through the VA health program, which includes VA Medical Centers (VAMCs) and contracted health care networks. The Office of Clinical Informatics within the Office of Health Informatics (OHI), Digital Health Office (DHO) advances the enterprise standard of care and patient experience using improved data, tools, and informatics processes organized around continuously delivering value to its customers. This is achieved through Lean-Agile delivery of clinical practice solutions that support best practice standards for clinical care. OHI is further responsible for ensuring the success of the modernized VA EHR, Oracle Health Millennium/Cerner through continuous exploration, integration, deployment and release on demand of Integrated Health Technology (IHT) solutions. These efforts aim to increase Veterans' access to care and support their active participation in their healthcare. Gritter Francona is looking for a Power Platform Developer to help support a potential project to assist this objective.

Key Responsibilities