Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce.

If you are passionate about working on business problems that can be solved using structured and unstructured data on a large scale, Tiger Analytics would like to talk to you. Now hiring for multiple opportunities in Technology Consulting and Solution Delivery.

Responsibilities

Requirement gathering - Work closely with clients and business SMEs to analyze pain points in the Medicare and Medicaid processes (with greater focus on claims management) and provide detailed information on business procedures, industry regulations, and user needs.

Evaluation and recommendation of use-cases - Evaluate and recommend AI, analytics, software, and engineering use cases to address client challenges with regards to complex business logics and user workflows.

Mercier Consultancy MD is excited to offer a remote opportunity for a Dutch Customer Advisor specializing in Smart Home & Appliances. This position allows you to work remotely from anywhere in Greece, providing support to customers who are enthusiastic about modern technology and smart living solutions. If you are tech-savvy and have a passion for helping others, we would love to hear from you!

Key Responsibilities

• Deliver exceptional customer support to Dutch-speaking clients regarding smart home and appliance products via phone, email, and chat.
• Assist customers with product inquiries, guide them through troubleshooting processes, and provide technical support.
• Help customers with installations, set up devices, and maximize the use of their smart home technology.
• Maintain comprehensive documentation of customer interactions within our CRM system.
• Provide feedback to product development teams based on customer inquiries and suggestions.
• Keep informed about the latest trends in smart home technology and product features.

Requirements

Mercier Consultancy MD is seeking a dedicated Slovak Technical Support Specialist to join our remote team in Greece. This position is excellent for individuals who enjoy problem-solving and providing exceptional customer service in the tech space. As a Technical Support Specialist, you will assist Slovak-speaking customers in resolving technical issues related to our products and services, ensuring a smooth and positive experience for them.

Key Responsibilities

• Provide high-quality technical support to Slovak-speaking clients via phone, email, and chat.
• Diagnose and troubleshoot technical problems efficiently and effectively.
• Guide customers through step-by-step solutions and empower them to understand our products better.
• Document customer interactions and technical issues accurately using the CRM system.
• Collaborate with technical teams to escalate unresolved issues and contribute to product improvement.
• Stay updated on product features, technical updates, and best practices within the industry.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Technical Support Specialist in Athens, Greece. If you have a passion for technology and enjoy helping customers solve their technical challenges, this position is perfect for you. As a key member of our support team, you will assist Danish-speaking clients and ensure they receive outstanding support for their automotive products and services.

Key Responsibilities

• Provide technical support to Danish-speaking customers through various communication channels, including phone, email, and chat.
• Analyze and troubleshoot technical issues related to automotive products, offering timely solutions.
• Educate customers on product specifications, features, and technical functionalities.
• Maintain accurate records of customer interactions and issue resolutions within the support system.
• Collaborate with internal teams to escalate and address more complex issues effectively.
• Stay updated on the latest automotive technologies and industry trends to provide high-quality support.

Requirements

Mercier Consultancy MD is excited to announce a new opportunity for a Danish Speaking Fitbit Specialist in Sofia, Bulgaria! If you're passionate about health and wellness technology and are fluent in Danish, this role is perfect for you. As a Fitbit Specialist, you will be the key point of contact for Danish-speaking clients, helping them maximize their experience with Fitbit products and services.

Key Responsibilities

• Provide expert support and advice to customers regarding Fitbit products, including technical assistance and troubleshooting.
• Engage with Danish-speaking clients through various communication channels to address inquiries and resolve issues.
• Educate customers on the features and benefits of Fitbit devices, promoting user engagement and satisfaction.
• Document customer interactions and feedback within our CRM system to ensure a seamless customer experience.
• Collaborate with cross-functional teams to improve service delivery and enhance customer satisfaction.
• Stay current on the latest Fitbit products, industry trends, and customer needs to provide informed support.

Requirements

Interocean are currently seeking two Marine Technical Advisors for immediate start who will be supporting a major offshore energy company.

The Marine Technical Advisor will be responsible for supporting the planning and safe execution of MODU rig moves.

Key duties include reviewing rig-move plans, coordinating with drilling contractor, marine contractors, and regulatory bodies, reviewing marine risk assessments, and ensuring all third-party services align with operational requirements.

Provides technical guidance during rig-move operations and supports all marine logistics to ensure safe, compliant, and efficient execution.

Duties and Responsibilities:

• Review rig-move procedures, marine risk assessments, and operational documentation, including preparation of rig move schedule.
• Liaise with drilling contractor, marine contractors, survey teams, and regulatory authorities to ensure alignment across all parties.
• Monitor marine weather and conditions to support safe planning and execution.
• Provide real-time technical guidance during rig-move operations, including towing, positioning, and anchoring activities.
• Ensure all marine operations comply with company standards, industry regulations, and safety requirements.
• Support logistics, vessel coordination, and readiness checks for all third-party marine services.

Key Competencies:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails;
• Escalating complex cases to the internal T2 team;
• Assisting customers with onboarding;
• Handling billing refunds;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Become a Key Player as a Power BI Data Engineer at HSO!

At HSO, we are committed to driving digital transformation through innovative data solutions. As a Power BI Data Engineer, you will play a pivotal role in helping our clients harness the power of their data to make informed business decisions. Your expertise in Power BI and data engineering will empower organizations to visualize and analyze their data effectively.

Key Responsibilities:

• Design, build, and maintain efficient Power BI reports and dashboards, ensuring they meet user requirements and deliver valuable insights.
• Develop and optimize data models and ETL processes to enhance data quality and access, using tools such as Azure Data Factory and SQL.
• Collaborate with stakeholders to gather business requirements and translate them into technical specifications.
• Monitor and analyze data performance and troubleshoot issues to ensure uninterrupted data flows and optimal system performance.
• Implement data governance techniques to ensure data integrity and security.
• Work with cross-functional teams to streamline data processes and improve overall data strategy.
• Provide training and support to end-users to empower them in leveraging Power BI effectively.

Requirements

What You Bring:

Mercier Consultancy MD is excited to announce an opening for a Dutch Customer Advisor for Smart Home & Appliances with MCG. This remote position allows you to work from anywhere in Greece while assisting customers with their home technology needs. If you have a passion for innovative smart home solutions and exceptional customer service, we want to hear from you!

Key Responsibilities

• Deliver top-tier customer support to Dutch-speaking clients regarding smart home and appliance products via phone, email, and chat.
• Assist customers with product inquiries, troubleshooting issues, and technical support.
• Guide users through the setup and effective use of smart home devices, ensuring a seamless customer journey.
• Document all customer interactions accurately in the CRM system.
• Provide feedback to product teams on customer concerns and suggestions for improvement.
• Keep updated with the latest trends in smart home technology and product features.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Technical Support Agent for remote work opportunities available worldwide. This position is ideal for tech-savvy individuals who excel in communication and enjoy helping customers resolve technical issues. As a member of our team, you will play a crucial role in ensuring our Dutch-speaking clients receive outstanding support for our innovative products.

Key Responsibilities

• Provide exceptional technical support to Dutch-speaking customers through various communication channels including phone, email, and chat.
• Identify, troubleshoot, and resolve technical issues with products and software efficiently.
• Explain solutions clearly to customers, walking them through the necessary steps.
• Log and track customer interactions and solutions in our CRM system.
• Work alongside product teams to report and escalate more complex technical problems.
• Continuously update your knowledge on product features and technical updates to enhance customer support.

Requirements