Dutch Speaking Technical Support Agent - Work Remote Worldwide
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Technical Support Agent for remote work opportunities available worldwide. This position is ideal for tech-savvy individuals who excel in communication and enjoy helping customers resolve technical issues. As a member of our team, you will play a crucial role in ensuring our Dutch-speaking clients receive outstanding support for our innovative products.
Key Responsibilities
- Provide exceptional technical support to Dutch-speaking customers through various communication channels including phone, email, and chat.
- Identify, troubleshoot, and resolve technical issues with products and software efficiently.
- Explain solutions clearly to customers, walking them through the necessary steps.
- Log and track customer interactions and solutions in our CRM system.
- Work alongside product teams to report and escalate more complex technical problems.
- Continuously update your knowledge on product features and technical updates to enhance customer support.
Requirements