Your next chapter could begin under the Greek sun!

Looking for a new challenge that combines international work experience with a different lifestyle? Next Job Abroad is looking for German-speaking candidates who would like to build their careers while living in Greece, working from home as part of an international customer service team.

The company we recruit for works with well-known international brands and offers opportunities across different projects. Instead of matching every applicant to the same position, we take the time to review your profile and explore which available opportunity best suits your skills, experience and strengths.

What Will Your Workday Look Like?

• Communicate with German-speaking customers via phone, email and/or chat
• Answer questions and help customers resolve their concerns
• Provide information about products and services or assist with technical issues, depending on the project
• Deliver helpful, professional and customer-focused service
• Collaborate with an international team while working remotely from Greece

You will receive project-specific training before getting started, so you can learn the relevant processes and feel prepared for your new responsibilities.

Requirements

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Technical Support Agent for remote work opportunities available worldwide. This position is ideal for tech-savvy individuals who excel in communication and enjoy helping customers resolve technical issues. As a member of our team, you will play a crucial role in ensuring our Dutch-speaking clients receive outstanding support for our innovative products.

Key Responsibilities

• Provide exceptional technical support to Dutch-speaking customers through various communication channels including phone, email, and chat.
• Identify, troubleshoot, and resolve technical issues with products and software efficiently.
• Explain solutions clearly to customers, walking them through the necessary steps.
• Log and track customer interactions and solutions in our CRM system.
• Work alongside product teams to report and escalate more complex technical problems.
• Continuously update your knowledge on product features and technical updates to enhance customer support.

Requirements