Dutch Speaking Technical Support for Proximus - Paid Relocation to Sofia
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an exciting opportunity for a Dutch Speaking Technical Support Representative, with paid relocation to the beautiful city of Sofia, Bulgaria. This role is perfect for individuals who possess strong technical skills and a passion for solving problems while assisting Dutch-speaking customers with their technical inquiries. Join our dedicated team and help us provide exceptional support and solutions to our valued clients.
Key Responsibilities
- Provide first-class technical support to Dutch-speaking clients via phone, email, and chat.
- Diagnose and resolve technical issues related to products and services efficiently.
- Guide customers through problem-solving steps in a clear and understandable manner.
- Document technical issues and customer interactions accurately in our CRM system.
- Collaborate with product development and technical teams to escalate and resolve complex issues.
- Keep up-to-date with the latest product knowledge, software updates, and industry trends to enhance support quality.
Requirements