Mercier Consultancy MD is thrilled to offer an opportunity for Spanish Speaking Customer Service Representatives in the Food & Beverage industry. If you have a passion for excellent customer service and an interest in food and beverage products, this position is for you. You will be the frontline support for customers seeking information and assistance regarding our offerings, all while communicating effectively in Spanish.

Key Responsibilities

• Assist customers with inquiries related to food and beverage products, services, and promotions via phone, email, and live chat in Spanish.
• Provide detailed information on menu items, nutritional information, and pricing.
• Handle order placements, modifications, and cancellations efficiently.
• Resolve customer complaints and issues graciously to ensure satisfaction.
• Maintain accurate documentation of customer interactions in our CRM system.
• Collaborate with kitchen and service staff to provide real-time updates and enhance customer experience.
• Stay informed about new product launches, events, and industry trends to share with customers.

Requirements

Mercier Consultancy MD is excited to offer an outstanding opportunity for Spanish Speaking Customer Service Representatives in the finance industry. If you are passionate about financial services and have a strong commitment to customer satisfaction, this role is tailored for you. You will engage with clients in Spanish, providing assistance and solutions related to financial products and services.

Key Responsibilities

• Respond to customer inquiries regarding financial products, services, and account management via phone, email, and chat in Spanish.
• Provide detailed explanations of financial products, including loans, investment services, and account features.
• Assist customers with account setup, transaction inquiries, and troubleshooting service issues.
• Resolve complaints and issues promptly while ensuring a high level of customer satisfaction.
• Accurately document customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to improve service processes and enhance the customer experience.
• Stay informed about industry trends, regulations, and company offerings to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Spanish Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This position is ideal for individuals passionate about energy solutions and committed to providing outstanding customer service. In this role, you will assist clients in navigating inquiries related to energy products and services while communicating effectively in Spanish.

Key Responsibilities

• Respond to customer inquiries regarding oil and gas services, products, and related information via phone, email, and chat in Spanish.
• Provide guidance on account management, service options, and billing inquiries.
• Assist customers with the resolution of issues, ensuring a high level of satisfaction.
• Document all customer interactions accurately to maintain comprehensive records in the CRM system.
• Collaborate with technical teams to resolve customer complaints and improve service delivery.
• Stay informed about industry trends, regulatory changes, and company offerings to provide relevant information.
• Conduct follow-ups with customers to ensure ongoing satisfaction and address any further inquiries.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives in the Education & E-Learning industry. If you are passionate about education and dedicated to helping students succeed, this role presents a fantastic opportunity to make a meaningful impact. In this position, you will support students, educators, and institutions by providing exceptional customer service in Spanish.

Key Responsibilities

• Respond to inquiries regarding educational programs, courses, and e-learning platforms via phone, email, and chat in Spanish.
• Assist students with enrollment processes, access to learning materials, and troubleshooting technical issues.
• Provide information on course requirements, deadlines, and academic policies.
• Resolve issues and complaints efficiently while ensuring a positive experience for customers.
• Document and maintain accurate records of customer interactions in our CRM system.
• Collaborate with educational teams to enhance service delivery and improve customer satisfaction.
• Stay abreast of educational trends and updates to provide timely and relevant information.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Construction industry. This role is perfect for individuals who have a passion for the construction sector and exceptional interpersonal skills. As a customer service representative, you will assist clients with inquiries related to construction projects, services, and support, all while providing outstanding service in Spanish.

Key Responsibilities

• Manage customer inquiries regarding construction services, project timelines, and materials via phone, email, and live chat in Spanish.
• Provide detailed information about project statuses, pricing, and available services.
• Assist customers with order placement, changes, and cancellations as needed.
• Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
• Document interactions and maintain accurate records in the CRM system.
• Collaborate with project managers and technical teams to provide customers with accurate information and timely updates.
• Stay informed about industry trends and company offerings to better assist customers.

Requirements

Mercier Consultancy MD is delighted to present an exciting opportunity for Spanish Speaking Customer Service Representatives in the Biotechnology industry. This role is ideal for individuals who are passionate about science and technology and are committed to providing high-quality customer support. As a customer service representative, you will assist clients and stakeholders with inquiries related to biotechnology products and services, all while communicating effectively in Spanish.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and research via phone, email, and live chat in Spanish.
• Educate customers on product features, usage, and benefits of biotechnology solutions.
• Assist with order processing, service inquiries, and troubleshooting of customer issues.
• Resolve complaints and ensure a satisfactory customer experience through effective communication.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with research, sales, and technical teams to provide accurate and timely support.
• Stay informed about industry developments and company offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Spanish Speaking Customer Service Representatives within the banking industry. This role is perfect for individuals who are passionate about finance and committed to delivering exceptional service. As a representative, you will assist customers in navigating their banking needs and provide support in Spanish, ensuring a seamless experience for our clients.

Key Responsibilities

• Respond to customer inquiries regarding banking products, services, and account management through phone, email, and chat in Spanish.
• Assist clients with transactions, account openings, closures, and general banking questions.
• Resolve customer issues and complaints promptly and professionally.
• Document all interactions accurately within the company’s customer relationship management (CRM) system.
• Collaborate with various banking departments to ensure efficient service delivery.
• Stay informed about banking regulations, promotions, and new products to provide accurate information.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Spanish Speaking Customer Service Representatives in the aviation industry. This role is perfect for individuals who are passionate about aviation and dedicated to providing superior customer support. In this position, you will assist customers with their inquiries related to flights, bookings, and travel services, all while delivering an exceptional experience in Spanish.

Key Responsibilities

• Manage customer inquiries regarding flight schedules, reservations, and travel policies via phone, email, and live chat in Spanish.
• Assist customers in making bookings, modifying itineraries, and processing cancellations.
• Provide timely and accurate information about baggage policies, ticketing, and travel restrictions.
• Resolve any customer complaints or issues quickly and effectively, ensuring satisfaction.
• Document customer interactions in the CRM system for follow-up and reference.
• Collaborate with internal teams to enhance service delivery and address customer needs.
• Stay updated on industry trends and company policies to provide informed support.

Requirements

DSI Systems Inc., the nation’s largest home services distributor, has an immediate opening for a motivated individual to fill an Inside Sales Manager (ISM) position for the North Texas Region. As the ISM, you will be responsible for managing authorized retailers, providing support, examining, and understanding the dealer business needs. You will be accountable for growing the territory through existing accounts and new dealer acquisitions. To succeed in this role, your primary goal will be to increase activations through all verticals.

This is an office-based or remote position and will require minor travel to company events as requested.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.

Responsibilities

DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.

At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experiences, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.

What You'll Be Doing