Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat.
• Respond to inquiries about products, services, and company policies with accuracy and professionalism.
• Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience.
• Maintain accurate records of customer interactions and feedback in our CRM system.
• Collaborate with different teams to implement effective solutions and enhance service delivery.
• Stay informed about company products and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for a Dutch Speaking Customer Support Representative with the flexibility of working remotely from Bulgaria. This role comes with the significant perk of paid relocation, making it an excellent choice for individuals looking to start a new chapter in a dynamic environment while providing exceptional service to our valued clients.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients via phone, email, and chat.
• Assist customers with their inquiries about products, services, and company policies, ensuring timely responses.
• Effectively resolve customer issues and complaints to maintain high levels of satisfaction.
• Document customer interactions and feedback accurately in our CRM system.
• Work collaboratively with other departments to provide effective solutions and improve the customer experience.
• Stay updated on product knowledge and industry trends to offer the best possible support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking professionals looking to start or advance their careers in Bulgaria with fully paid relocation. This position is perfect for individuals seeking a fresh start in a vibrant country and eager to contribute their skills in a supportive work environment. By joining our team, you can expect to engage in a rewarding role while experiencing the rich culture of Bulgaria.

Key Responsibilities

• Communicate effectively with Danish-speaking clients or customers across various channels.
• Provide exceptional service, support, and information to enhance the client experience.
• Develop and maintain strong relationships with clients to promote loyalty and satisfaction.
• Collaborate with internal teams to address client inquiries and ensure seamless service delivery.
• Assist in developing strategies to improve customer engagement and retention.
• Adhere to company policies and procedures while maintaining customer confidentiality.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Czech Speaking Gaming Support Specialist! In this role, you will provide dedicated support to Czech-speaking gamers while enjoying the vibrant culture and lifestyle of Sofia, Bulgaria, with paid relocation included. Your passion for gaming and customer service will enhance the experience for players seeking help with their favorite games.

Key Responsibilities

• Respond to customer inquiries in Czech, providing exceptional service via email.
• Assist players with gameplay questions, account issues, and any technical difficulties they may encounter.
• Identify common issues and provide effective solutions to improve user satisfaction.
• Keep thorough records of customer interactions and relay feedback for service enhancements.
• Engage with game development teams to share player insights and contribute to product improvements.
• Stay updated on gaming trends and product changes to provide informed assistance.

Requirements

We are seeking a proactive and client-oriented Account Manager to oversee customer relationships and ensure the delivery of high-quality service and solutions. The ideal candidate will act as the main point of contact for clients, drive client satisfaction, and identify opportunities for business growth through strong relationship management and strategic account planning.

Key Responsibilities:

Role Purpose:

The Cloud DevSecOps Engineer is responsible for designing, implementing, and securing cloud-based infrastructure and CI/CD pipelines. The role ensures seamless automation, robust security integration, and efficient monitoring of systems across OCI and GCP environments to enable secure, scalable, and high-performing applications.

Key Responsibilities:

1. CI/CD Pipeline & DevSecOps

• Design, build, and secure CI/CD pipelines using GitHub Actions.

• Integrate automated security testing (SAST/DAST) using SonarQube and related tools.
• Implement and manage GitOps workflows for continuous delivery using ArgoCD.

2. Cloud Infrastructure & Automation

About the Job

Join Excelya as a Quality & CSR Coordinator, where we value Audacity, Care, and Energy in everything we do. In this role, you will have the unique opportunity to oversee quality management systems and contribute to our Corporate Social Responsibility initiatives, promoting excellence and sustainable practices within our organization.

Your focus will include ensuring compliance with quality standards and regulations while actively participating in CSR programs that align with Excelya's vision for creating lasting positive impacts in our community.

In direct contact with internal teams, suppliers and management, you will structure, lead and improve our Quality Management System while deploying concrete actions in favor of the environment, social and ethics.

In this context, your missions will be as follows:

On the Quality side, you will participate in the management:

• Updating quality documents (procedures, records, etc.)
• Qualification of suppliers and monitoring of their commitments
• Internal audits (from planning to reporting)
• Gap management and CAPAs, with a real root cause analysis approach
• Preparation of external audits (customers, ISO, etc.)
• Monitoring and analysis of quality KPIs to detect drifts and propose solutions

On the CSR side, you will contribute to:

Senior Software Engineer

Location: Williamsburg, Brooklyn, NYC (100% On-site)

Compensation: $150,000 - $225,000 (Base Salary) + Competitive Equity

We are building the future of digital advertising, transforming the $600B ecosystem by enabling brands to buy creator media like they buy Meta or Google ads. Our AI-native platform delivers performant, scalable, and authentic creator-led marketing, compressing weeks of manual sponsorship work into seconds. Backed by top-tier VCs and named to Forbes’ list of Next Billion Dollar Startups, we are seeking a Senior Software Engineer to join as a foundational member of the engineering team.

As a Senior Software Engineer, you will work directly with our founders, designing, building, and launching new product features from the first line of code to production. You will have significant autonomy and ship real functionality every week, tackling complex engineering problems that directly shape our product and business outcomes.

In this role, you will:

Senior Full Stack Software Engineer

Location: San Francisco, CA (100% On-site)

Compensation: $150,000 - $250,000 (Base Salary) + Equity

We are building the future of hiring with our revolutionary AI Recruiter that conducts job interviews in real-time over video calls. Our platform acts as a marketplace, serving candidates with a world-class interview experience and employers with powerful data aggregation and analysis tools. We are looking for a hands-on Senior Full Stack Software Engineer to build both consumer-facing and enterprise-grade software with a clear opportunity for growth and ownership.

As a Senior Full Stack Software Engineer, you will be a founding member of our small, passionate team, solving challenging technical problems at the intersection of consumer software, enterprise platforms, and conversational AI.

In this role, you will work on:

Join our client’s Nordic Clothing Brand Customer Experts team in Crete, Greece!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore?

If you are fluent in Danish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with our client’s Danish Online Fashion Brand support team.

What you will do:

• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Greece!

Requirements