Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who are passionate about helping others and providing exceptional service in a critical field. You will engage with patients and healthcare clients, assisting them with their inquiries and ensuring they have a smooth experience.

Key Responsibilities

• Manage customer inquiries related to healthcare services, appointments, and patient information via phone, email, and chat in Estonian.
• Provide accurate information on services, treatment options, and insurance coverage.
• Assist patients with scheduling, rescheduling, and canceling appointments as needed.
• Resolve any issues or complaints in a professional and empathetic manner.
• Document all customer interactions accurately in the CRM system for compliance and reference.
• Collaborate with healthcare teams to ensure customer needs are met and to enhance service delivery.
• Stay updated on healthcare policies, services, and industry standards to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Swedish Speaking Customer Service Representatives in the Construction industry. This position is ideal for individuals who possess a passion for customer service and an interest in construction solutions. As a member of our team, you will provide essential support to customers, ensuring their inquiries and concerns regarding construction services are addressed with professional excellence in Swedish.

Key Responsibilities

• Manage customer inquiries related to construction projects, services, and timelines via phone, email, and live chat in Swedish.
• Provide accurate information on project specifications, pricing, and contract details.
• Assist customers with scheduling, changes to projects, and any service-related requests.
• Resolve complaints and issues promptly, aiming for complete customer satisfaction.
• Keep detailed records of customer interactions and maintain accurate documentation in the CRM system.
• Collaborate with construction teams to ensure seamless communication and service delivery.
• Stay informed about industry standards and best practices to assist customers effectively.

Requirements

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics and drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will be contributing to maintain a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are actively seeking an Credit Control Professional to join our offices in Kalochori, Thessaloniki

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics and drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will be contributing to maintain a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are actively seeking an Credit Control Professional to join our offices in Elefsina.

Mercier Consultancy MD is excited to offer a position for Polish Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about construction and dedicated to providing excellent customer support. You will assist clients and contractors in navigating their inquiries related to construction projects and services, ensuring effective communication in Polish.

Key Responsibilities

• Respond to customer inquiries regarding construction services, project timelines, and compliance issues via phone, email, and chat in Polish.
• Provide guidance on service procedures, pricing, and project updates.
• Assist clients in troubleshooting service-related issues and coordinating solutions.
• Document customer interactions thoroughly and follow up to ensure timely resolutions.
• Collaborate with project managers and construction teams to enhance customer support and service delivery.
• Stay informed on industry standards, regulations, and company offerings to provide accurate information.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Nordic Speaking Customer Service Representatives in the Pharmaceuticals industry. In this vital role, you will assist patients and healthcare professionals in navigating pharmaceutical services and product inquiries, ensuring they receive accurate and timely support in their native language. This position is perfect for those who are enthusiastic about healthcare and committed to making a positive impact in the industry.

Key Responsibilities

• Provide exceptional customer service by managing inquiries related to pharmaceutical products, prescriptions, and services via phone, email, and chat in Nordic languages.
• Assist healthcare professionals and patients with product information and usage guidance.
• Resolve customer concerns and complaints promptly while ensuring compliance with industry regulations.
• Document all interactions accurately and maintain customer records in our CRM system.
• Collaborate with sales and technical teams to deliver comprehensive support.
• Stay updated on pharmaceutical developments, product launches, and industry standards to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for German Speaking Customer Service Representatives in the biotechnology industry. If you have a passion for customer service and a keen interest in biotechnology, this role is an ideal fit for you. As part of our team, you will provide vital support to clients and stakeholders, ensuring they receive comprehensive assistance in their inquiries using your fluency in German.

Key Responsibilities

• Handle customer inquiries related to biotechnology products and services via phone, email, and chat in German.
• Provide clear and accurate information on product features, applications, and compliance with industry standards.
• Assist customers with troubleshooting and coordinate with technical teams to resolve issues effectively.
• Maintain detailed records of customer interactions and ensure follow-up for customer satisfaction.
• Collaborate closely with sales and product development teams to enhance service delivery.
• Engage in ongoing training to keep up to date with developments in the biotechnology field.

Requirements

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics and drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will be contributing to maintain a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are actively looking for a Sales Support Specialist to join our team in our offices located in Piraeus.

About us

With a long history of operating and investing in the shipping industry, Danaos manages one of the largest independently owned fleet of modern, large-size containerships. Our dedication to innovation, safety, efficiency and environmental responsibility has helped us forge our reputation as the leading provider of containership management services in the world.

Danaos has been widely recognized for its operational performance, technological innovation, high operational standards and commitment to sustainability. This recognition and technology to management, strong work ethic and sustainable development, the awards Danaos has received are the recognition of the innovations the company has developed in every aspect of its activity.

At Danaos we have made environmental sustainability a priority as we look to the future. We constantly employ the highest operating standards on board to ensure an ethical, safe and pollution free environment for everyone - our people, the community and the marine life all over the world.

As a Senior Database Administrator, you will:

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking for a highly motivated Procurement Buyer to join our dynamic team in Eleusina

As a Buyer, you will be responsible for Strategic and Operational Procurement activities by implementing sourcing strategies and initiatives that align with the company's goals, optimize costs, and ensuring the timely delivery of materials and services. The ultimate goal is to continuously enhance the organization’s value proposition and efficiency.