Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

As a Senior Product Designer, you will work on core fintech and Web3 products, shaping user experience across web and mobile.

You will lead design initiatives, influence product decisions, and ensure that complex financial mechanics are translated into clear, trustworthy, and intuitive interfaces.

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives for an E-Commerce Platform, with the exciting option to work in Greece. This role is perfect for individuals who are passionate about online shopping and enjoy assisting customers in their purchasing journeys. As a member of our dynamic team, you will help customers navigate the e-commerce platform, providing support in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding products, orders, and services through phone, email, and chat in Portuguese.
• Provide comprehensive information on product details, pricing, and availability.
• Assist customers with order processing, returning items, and troubleshooting issues on the platform.
• Resolve customer complaints and concerns promptly, ensuring a positive experience.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with logistics and support teams to ensure seamless order fulfillment and customer satisfaction.
• Stay up-to-date on product offerings, promotions, and e-commerce trends to enhance customer support.

Requirements

The main purpose of the Recruitment Manager is to be the main point of operations for recruitment-related responsibilities and tasks and to be committed to delivering the human resources needed for our company to function. This includes managing, overseeing, and taking charge of our Recruitment Division, coordinating recruitment efforts, taking ownership of our hiring funnels, and managing our recruitment resources.

The Recruitment  Manager must possess excellent leadership and management skills as they are responsible for overseeing, training, mentoring, and managing our Recruitment Division. The right person must be able to effectively manage the performance, output, and needs of all professionals in our Recruitment Division. In addition, this role requires you to be highly structured, efficient, organized, reliable, and approachable while having excellent communication, interpersonal, and leadership skills, especially in a remote work environment. 

The Recruitment Manager will report directly to the Vice President and work closely with other departments to ensure that all recruitment needs are met and related processes and queries are optimized and attended to.

Mercier Consultancy MD is thrilled to present a unique opportunity for Danish Speaking Customer Service Representatives in the thriving streaming services sector, with the exciting prospect of working in beautiful Greece. This role is ideal for individuals who are passionate about entertainment and committed to providing exceptional customer support in Danish. As a representative, you will assist customers in managing their streaming subscriptions and inquiries, all while enjoying the vibrant culture of Greece.

Key Responsibilities

• Handle customer inquiries related to streaming services, subscriptions, and content availability via phone, email, and chat in Danish.
• Provide support on technical issues, account management, and troubleshooting for users.
• Assist customers with billing inquiries and payment processing to ensure smooth subscription experiences.
• Resolve customer complaints efficiently, focusing on delivering outstanding service and support.
• Document all customer interactions in the CRM system for thorough follow-up and quality assurance.
• Collaborate with the technical team to address customer issues effectively and improve service delivery.
• Stay informed about the latest streaming trends, new content, and features to better assist customers.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

GoMining is building an educational Web3 Academy focused on practical knowledge, real on-chain understanding, and long-term user education.

We are looking for a Copywriter for Academy who can create high-quality educational content on blockchain and crypto — clear for beginners, valuable for intermediates, and accurate by industry standards.

This role is for someone who is truly crypto-native, understands the ecosystem from real usage, and can explain complex concepts without oversimplifying them.

Join Our Team!

Are you fluent in Dutch and looking for a rewarding (remote) work opportunity in Greece? At Mercier Consultancy MD, we are excited to invite applications for the role of Dutch Speaking Customer Representative to join our team from the beautiful location of Greece.

This position allows you to enjoy the flexibility of remote work while being part of a vibrant team dedicated to providing top-notch customer service.

Your Role:

• Deliver exceptional customer support to Dutch-speaking clients, handling inquiries with professionalism and a friendly approach.
• Communicate effectively across multiple channels including phone, email, and chat.
• Familiarize yourself with our client systems to provide high-quality assistance.
• Work collaboratively with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a focus on customer satisfaction.
• Ability to adapt to new technologies and tools needed for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• A team player who enjoys working collaboratively in a dynamic setting.

Benefits

Join a multicultural Team as a Danish speaking Customer Service Agent – with a free relocation to Greece!

Are you a fluent Danish speaker with a passion for helping others and a desire to work in an international environment? We're looking for Customer Service Agents to join our growing team in Greece, representing one of the world’s most well-known and respected brands!

What You'll Be Doing:

-Communicating with customers via phone, chat, and email to resolve issues and provide support

-Tracking and following up on cases to ensure timely and efficient resolution

-Maintaining high levels of customer satisfaction while upholding the values of a major global brand

-Building professional relationships with customers and partners, showing empathy and understanding

-Working towards achieving both client-defined and internal performance targets

This role includes full, paid relocation package including flights, travel costs and accommodation.

Take the next step in your career and experience life in beautiful Greece while working in a friendly, multicultural environment!

Apply today and start your journey in Greece!

Requirements

-Fluency in Danish (spoken and written)

-Strong communication skills in English

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements