Icelandic Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an exciting opportunity for an Icelandic Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation! This role offers a unique chance to work in a vibrant environment while providing exceptional support to Icelandic-speaking customers for a global company.
Responsibilities
- Assist Icelandic-speaking customers through various channels, including phone, email, and chat, responding to inquiries and providing product information.
- Troubleshoot customer issues and complaints with a dedicated focus on delivering timely resolutions.
- Document all customer interactions in the CRM system to maintain an accurate record of inquiries and feedback.
- Collaborate with team members to ensure a seamless customer experience.
- Stay informed about company products and services to provide comprehensive assistance to customers.
- Uphold the company's customer service standards while promoting a positive brand image.
Requirements