Mercier Consultancy MD is seeking a dedicated French Speaking Car Rental Agent to join our team in Athens. In this role, you will provide exceptional service to our French-speaking customers, assisting them with their car rental needs and ensuring a seamless experience.

Responsibilities

• Assist French-speaking customers by providing timely and comprehensive information related to car rental services.
• Handle reservations, modifications, and cancellations in a professional manner.
• Address customer inquiries and concerns, ensuring prompt and effective resolution to enhance customer satisfaction.
• Conduct vehicle inspections and explain rental agreements, ensuring customers understand terms and conditions.
• Collaborate with the operations team to ensure fleet availability and maintain high service standards.
• Stay updated on promotions, policies, and vehicle features to provide informed recommendations to customers.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Cybersecurity Governance Specialist. The role will be responsible for the management of cybersecurity policy alignment.

Responsibilities:

About the Role

Excelya is looking for a dedicated Project Manager - Systems to lead our initiatives in optimizing our systems to enhance the efficiency and effectiveness of our operations. This pivotal position will involve coordinating cross-functional teams, ensuring adherence to project timelines, and delivering high-quality solutions that align with our strategic goals.

As a Project Manager, you will be tasked with managing the life cycle of various systems projects, from initial conception through to successful completion. Your leadership will help influence process improvements and foster a culture of innovation.

Main Responsibilities:

About the Job

At Excelya, we are dedicated to shaping the future of healthcare, and we invite you to be a part of our dynamic team as a Business System Expert. This key position offers you the chance to leverage your expertise to enhance business processes, drive systems optimization, and support our growth as a leading mid-size CRO.

In this role, you will work closely with stakeholders to understand their needs, analyze business requirements, and design solutions that facilitate efficiency and effectiveness within our operational landscape.

Main Responsibilities

About the Job

At Excelya, we believe in Audacity, Care, and Energy in everything we do. As a Buyer, you will play a crucial role in our procurement team, ensuring that we acquire the best quality products and services while managing costs effectively. Your expertise will contribute to our mission to deliver excellence in clinical research and development.

Within the Industrial and Quality Department and reporting to the Purchasing Manager, you will be responsible for purchasing goods necessary for the company and will manage supplier relationships. You will ensure that performance objectives are met in terms of cost, quality, and delivery times.

Main Responsibilities:

• Define and implement purchasing strategies for your assigned purchasing categories, in line with the company's overall strategy and subject to approval by your line manager.

• Gather the company's purchasing requirements and communicate them to suppliers and service providers.

• Participate in achieving project deliverables related to purchasing-related topics.

• Issue calls for tenders and select suppliers.

• Negotiate the most favorable commercial terms and formalize agreements.

• Manage the supplier panel for your assigned purchasing categories:

About the Job

At Excelya, we take pride in embodying the core values of Audacity, Care, and Energy. As a leading player in the healthcare sector, our mission is to ensure quality and compliance in all our clinical research operations.

This mission is part of a strategic “Data Integrity Enabling Program” aimed at strengthening data governance and ensuring full compliance across all R&D activities. The project focuses on deploying a harmonized data integrity risk-management methodology and supporting critical GxP areas (GCP, GLP, GMP).

Mercier Consultancy MD is seeking a passionate French Speaking Travel Consultant to join our dynamic team! This remote position allows you to work from the beautiful landscapes of Greece while providing exceptional travel planning support to French-speaking clients. Leverage your expertise in travel to craft amazing journeys for clients around the world.

Key Responsibilities

• Assist French-speaking clients through various communication channels, including phone, email, and chat, to address their travel inquiries.
• Provide expert advice on travel options, including destinations, packages, and accommodations tailored to individual client needs.
• Create customized travel itineraries that reflect clients’ preferences and interests to ensure a memorable experience.
• Manage customer concerns and resolve issues efficiently while ensuring high levels of satisfaction.
• Document client interactions in our CRM system to streamline communication and enhance service.
• Stay informed about travel trends and destination highlights to give clients up-to-date recommendations.

Requirements

Mercier Consultancy MD is excited to present fantastic French Speaking Customer Service positions in the breathtaking country of Greece, complete with a fully paid relocation package! This is a remarkable opportunity to enhance your career while immersing yourself in the rich culture and stunning landscape of Greece.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we believe in creating a supportive and engaging work environment. As part of our dedicated team, you will be pivotal in delivering exceptional service and ensuring our customers' satisfaction.

Key Responsibilities

• Provide comprehensive support to French-speaking customers through various channels including phone, email, and chat, maintaining professionalism and warmth in each interaction.
• Assist customers in understanding our products and services, ensuring clear and helpful communication.
• Effectively resolve customer inquiries and complaints promptly, aiming for high satisfaction rates.
• Accurately document customer interactions and ensure follow-ups to meet their needs.
• Collaborate with colleagues and various departments to enhance service quality and efficiency.
• Stay informed about company offerings and industry trends to provide knowledgeable assistance.

Requirements

Are you eager to kickstart your career in recruitment? Look no further! Mercier Consultancy MD is thrilled to offer you the chance to Become a Freelance Recruiter with us—absolutely no experience is necessary! Join us for comprehensive training in the heart of Brussels, where you'll learn everything you need to start a fulfilling career in the fast-paced world of recruitment.

Your Journey Begins Here:

• Receive hands-on training from our experienced recruitment specialists, covering the essentials of sourcing, interviewing, and candidate management.
• Learn how to effectively engage with candidates and develop your skills in assessing talent.
• Explore diverse industries, gaining insights that will help you match the right candidates with the right opportunities.
• Participate in interactive workshops and role-playing sessions, enhancing your communication and negotiation skills.
• Become part of a supportive team that fosters collaboration and shares knowledge to help you grow.
• Experience the vibrant culture of Brussels while networking with fellow trainees and professionals.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a French Speaking Digital Sales Agent, complete with fully paid relocation to the beautiful country of Greece. We are seeking motivated and talented sales professionals who are fluent in French and have a strong passion for digital sales. This position provides a rewarding environment where you can develop your skills while enjoying the vibrant culture of Greece.

Key Responsibilities

• Engage potential clients in the French-speaking market through various digital communication channels, focusing on building lasting B2B relationships.
• Assess client requirements and deliver customized digital sales presentations that highlight the advantages of our services.
• Manage the entire sales cycle, from lead generation to closing deals, ensuring high customer satisfaction at every step.
• Collabate with marketing teams to develop effective outreach strategies that attract and convert leads.
• Stay informed about market trends and competitor strategies to identify new sales opportunities.
• Provide valuable feedback to the product teams based on client interactions to enhance service offerings.
• Aim to meet and exceed sales targets while actively contributing to a positive team environment.

Requirements