Mercier Consultancy MD is thrilled to present a unique opportunity for a French Speaking B2B Sales Representative to work in Greece. We are seeking enthusiastic candidates who are fluent in French and possess a solid background in B2B sales. In this role, you will be a pivotal member of our sales team, responsible for establishing and nurturing relationships with clients while promoting our client's exceptional products and services in the vibrant Greek market.

Key Responsibilities

• Identify and pursue new business opportunities through effective market analysis and networking.
• Engage with potential clients to assess their requirements and deliver customized solutions.
• Achieve and exceed sales targets while actively contributing to the overall growth and success of the organization.
• Maintain regular contact with existing clients to ensure satisfaction and enhance customer loyalty.
• Collaborate with various teams to align efforts and improve client service delivery.
• Participate in training and development initiatives to increase your product knowledge and sales capabilities.

Requirements

About the Role:

Join the vibrant team at Mercier Consultancy MD as a French Customer Service Representative and experience the thrill of working in Greece! This is a unique opportunity where you can expand your career while enjoying a fully paid relocation to a beautiful Mediterranean destination.

In this role, you will assist French-speaking customers by providing outstanding service, answering inquiries, and ensuring their experience is nothing short of exceptional. Get ready to embrace a new culture while helping our clients navigate our services!

Your Responsibilities:

• Deliver high-quality customer service to French-speaking clients through various communication channels.
• Address customer inquiries and concerns promptly and effectively.
• Collaborate with your team to provide continuous improvement in service delivery.
• Become familiar with company products and services to offer tailored support.
• Participate in training sessions and team meetings to enhance your skills and knowledge.

Requirements

Are you ready to embark on a new journey? Mercier Consultancy MD is seeking motivated individuals to join our team as French Contact Center Agents (inbound sales) in beautiful Greece. This is a fantastic opportunity to work in a vibrant environment while helping customers find the best solutions for their needs.

Your Responsibilities

• Manage inbound sales inquiries from French-speaking customers through various communication channels, including phone and email.
• Provide customers with detailed product information and personalized solutions to help guide their purchasing decisions.
• Collaborate with your team to ensure a seamless customer experience and meet sales objectives.
• Document and manage customer interactions accurately in our CRM system.
• Identify and capitalize on upselling opportunities to enhance sales performance.
• Stay informed about current promotions, product updates, and market trends to support effective sales techniques.

Requirements

Mercier Consultancy MD is excited to announce a position for a Digital Trust and Safety Specialist fluent in French, with an opportunity to work in Greece. In this critical role, you will be responsible for helping to create and maintain a secure online environment for our users by monitoring content, handling safety concerns, and enforcing community guidelines. Your expertise will be essential in fostering trust and safety across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to ensure compliance with safety protocols and community standards.
• Conduct thorough investigations into reported incidents, utilizing strong analytical skills to assess evidence and recommend appropriate resolutions.
• Collaborate with multiple teams to develop and enhance policies that promote a safer digital environment.
• Compile and present detailed reports on safety incidents and trends, aiding in informed decision-making by management.
• Stay current with the latest developments in digital safety to proactively improve safety protocols and community strategies.
• Engage with users to raise awareness about safety practices and encourage responsible online behavior.

Requirements

Join Our Team!

Are you fluent in French and looking for an exciting opportunity to further your career? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic French-speaking Customer Representative to join our team focused on search engine support.

This role allows you to work in the beautiful surroundings of Greece, providing you with a unique chance to experience a vibrant culture while making a positive impact in customer service.

Your Role:

• Deliver exceptional customer support to French-speaking clients using our search engine, ensuring inquiries are handled efficiently and professionally.
• Communicate effectively through various channels, including phone, email, and chat.
• Become familiar with our systems to provide accurate and timely assistance to customers.
• Collaborate with your team members to ensure a seamless resolution process for customer issues.

Requirements

Join Our Team!

Are you fluent in French and passionate about customer service? Mercier Consultancy MD is excited to offer a fantastic opportunity as a Customer Representative for a leading Airline Company. This role enables you to work in the beautiful surroundings of Greece while supporting customers in their travel journeys.

Your Role:

• Provide outstanding customer support to French-speaking clients, addressing their inquiries and concerns promptly and professionally.
• Communicate effectively through various channels, including phone, email, and chat.
• Assist customers with booking, changes, and cancellations, ensuring a smooth travel experience.
• Collaborate with team members to resolve customer issues efficiently and effectively.

Requirements

• Fluency in French (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to providing excellent customer service.
• A background or interest in the airline industry is a plus.
• Self-motivated, organized, and able to thrive in a dynamic environment.
• Willingness to work in Greece and adapt to a new culture.

Benefits

Mercier Consultancy MD is thrilled to offer French Speaking Jobs in Greece, complete with a fully paid relocation package! This is an incredible opportunity for individuals fluent in French who are looking to advance their careers while experiencing the beauty and culture of Greece. We are seeking dynamic team members to join our customer support operations, where you will have the chance to make a positive impact on our French-speaking clients.

Key Responsibilities

• Provide exceptional customer service in French through various channels, including phone, email, and live chat.
• Assist clients with their inquiries, ensuring efficient and effective resolutions to their needs.
• Manage customer accounts and provide product information and support as required.
• Document customer interactions accurately in our CRM system for smooth follow-up and reporting.
• Work collaboratively with cross-functional teams to enhance customer experience and improve service delivery.
• Stay up-to-date with product knowledge and industry trends to provide informed assistance.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Community Strategy & Operations Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Conduct follow-up calls
• Handle operational conflicts and issues, by investigating and resolving conflicting situations
• Engage top performers to identify best practices and replicate successful methods within the community
• Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
• Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
• Address rule compliance issues, escalating cases when necessary

What you need to succeed in this role:

At Excelya, we pride ourselves on being a leading mid-size Contract Research Organization (CRO) with over 900 passionate professionals dedicated to improving healthcare. Our core values of Audacity, Care, and Energy guide our actions and decisions as we work collaboratively to drive innovation in clinical research.

Main Responsibilities:

Why Join Us?

At Excelya, we are committed to excellence in healthcare, and we invite you to be part of our dedicated team where your expertise can make a significant impact.

As a young, ambitious health company with over 900 talented professionals, we strive to be Europe's leading mid-size CRO, delivering the best employee experience. Our integrated service model enables you to engage in diverse projects, working alongside industry experts to enhance scientific knowledge and improve the patient journey.

About the Job

We are seeking a Safety Database Administrator to join our Pharmacovigilance team. In this pivotal role, you will ensure the effective management and operation of our safety database, contributing to the overall quality and compliance of our pharmacovigilance activities.

Main Responsibilities: