Mercier Consultancy MD is excited to offer a unique opportunity for a French Speaking Digital Sales Agent, complete with fully paid relocation to the beautiful country of Greece. We are seeking motivated and talented sales professionals who are fluent in French and have a strong passion for digital sales. This position provides a rewarding environment where you can develop your skills while enjoying the vibrant culture of Greece.

Key Responsibilities

• Engage potential clients in the French-speaking market through various digital communication channels, focusing on building lasting B2B relationships.
• Assess client requirements and deliver customized digital sales presentations that highlight the advantages of our services.
• Manage the entire sales cycle, from lead generation to closing deals, ensuring high customer satisfaction at every step.
• Collabate with marketing teams to develop effective outreach strategies that attract and convert leads.
• Stay informed about market trends and competitor strategies to identify new sales opportunities.
• Provide valuable feedback to the product teams based on client interactions to enhance service offerings.
• Aim to meet and exceed sales targets while actively contributing to a positive team environment.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives for Booking.com. This position allows you the flexibility to work remotely from Greece, providing you with a perfect work-life balance. If you are passionate about travel and customer service, this role is ideal for you! As a representative, you will assist customers with their booking inquiries and ensure a smooth travel experience.

Key Responsibilities

• Manage customer inquiries regarding reservations, bookings, and travel services via phone, email, and chat in French.
• Provide exceptional service by addressing customer concerns and ensuring satisfaction during their travel planning process.
• Assist customers with changes, cancellations, and providing information on available properties and services.
• Document all customer interactions accurately in the CRM system.
• Collaborate with team members to resolve issues and enhance customer experience.
• Stay informed about current promotions, new offerings, and industry trends to provide the best service.

Requirements

Mercier Consultancy MD is thrilled to offer a position for French Speaking Customer Service Representatives for a leading tech company based in Greece. This role is ideal for individuals who are passionate about technology and enjoy providing top-notch support to customers. In this position, you will leverage your French language skills to assist clients with their tech-related inquiries and ensure an exceptional customer experience.

Key Responsibilities

• Respond to customer inquiries regarding tech products and services via phone, email, and chat in French.
• Assist customers with troubleshooting technical issues and provide step-by-step guidance.
• Educate clients on product features and updates, ensuring they maximize their technology investment.
• Document all customer interactions accurately in the CRM system.
• Collaborate with technical teams to resolve complex issues efficiently.
• Stay informed about the latest trends in technology and product offerings to better serve customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for a leading Fintech company in Greece. This role is perfect for individuals who possess a strong interest in financial technology and are passionate about delivering exemplary customer support. You will communicate with clients in French, assisting them with inquiries related to financial products and services while providing an exceptional customer experience.

Key Responsibilities

• Manage customer inquiries related to banking solutions, investment products, and financial services via phone, email, and chat in French.
• Provide detailed information about the company’s offerings, helping customers understand their options.
• Assist clients with account setup, transaction inquiries, and service modifications.
• Resolve customer complaints and issues in a timely manner while ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for reference and follow-up.
• Collaborate with internal teams to enhance customer support strategies and improve service delivery.
• Keep abreast of financial regulations and product knowledge to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opportunity for French Speaking Customer Service Representatives for a leading Cybersecurity Company in Greece. This position is perfect for individuals who are passionate about technology and cybersecurity and are committed to providing exceptional customer support. In this role, you will engage with clients in French, assisting them with inquiries related to cybersecurity solutions and services.

Key Responsibilities

• Handle customer inquiries related to cybersecurity products and services via phone, email, and chat in French.
• Provide detailed information regarding product features, installation processes, and security protocols.
• Assist customers with technical issues, troubleshooting, and account management.
• Resolve customer complaints effectively, ensuring high levels of customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with the technical support team to address complex issues and provide timely solutions.
• Stay informed about cybersecurity trends, products, and best practices to better assist customers.

Requirements

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Pharmacovigilance. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities:

• Supervise pharmacovigilance case management outsourced to assigned platform(s)
• Respond to case-related emails and inquiries from external service providers
• Monitor case processing timelines and investigate any delays in reporting or transmission
• Participate in weekly quality control of data entry, MedDRA coding, and narrative writing
• Support the review and validation of clinical study case narratives for inclusion in study reports
• Contribute to the reconciliation of PV cases with business partners per Safety Data Exchange Agreements (SDEAs)
• Oversee reconciliation of cases with clinical databases managed by outsourced providers
• Collaborate closely with cross-functional and global teams to ensure compliance and data integrity

Requirements

Mercier Consultancy MD is thrilled to announce a recruitment opportunity for French Speaking Customer Service Representatives for a leading software company based in Greece. This role is ideal for individuals who are enthusiastic about technology and software solutions while providing exceptional customer support. As a customer service representative, you will communicate with clients in French, assisting them with their inquiries and ensuring a seamless experience with the software products.

Key Responsibilities

• Address customer inquiries related to software products, features, and troubleshooting via phone, email, and live chat in French.
• Guide customers through software installations, configurations, and functionalities.
• Resolve technical issues and provide solutions to enhance user experience.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with technical support and product teams to address customer concerns effectively.
• Stay informed about software updates, company offerings, and industry trends to provide relevant assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for French Speaking Customer Service Representatives for a leading FinTech company located in Athens, Greece. This role is ideal for those who are passionate about financial technology and dedicated to providing outstanding customer support. As part of the team, you will assist clients in navigating our services, ensuring a smooth and informative experience in French.

Key Responsibilities

• Respond to customer inquiries regarding FinTech products and services via phone, email, and chat in French.
• Assist customers with account management, transactions, and issue resolution.
• Provide clear explanations of payment processes, app functionalities, and financial services.
• Document customer interactions accurately and ensure follow-up on outstanding issues.
• Work closely with technical teams to address and resolve customer challenges efficiently.
• Stay informed about industry developments and updates to enhance service delivery.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who have a passion for the automotive industry and are adept at providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them navigate inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries regarding automotive products, service scheduling, warranties, and technical support via phone, email, and chat in French.
• Provide detailed information about vehicle features, specifications, and available options.
• Assist customers with order tracking, account management, and resolving concerns.
• Document customer interactions accurately in the CRM system, ensuring quality service and follow-up.
• Collaborate with technical support and sales teams to deliver comprehensive solutions to customer inquiries.
• Stay informed about the latest automotive trends and company offerings to effectively assist customers.

Requirements

Mercier Consultancy MD is pleased to announce an opening for French Speaking Customer Service Representatives for a leading Fintech company based in Greece. This position is perfect for individuals who are enthusiastic about financial technology and are committed to delivering exceptional customer experiences. In this role, you will engage with clients in French, assisting them with inquiries related to fintech services, products, and account management.

Key Responsibilities

• Manage and respond to customer inquiries regarding fintech services via phone, email, and chat in French.
• Provide detailed information about product features, functionalities, and financial services.
• Assist customers with account setup, troubleshooting, and transaction-related inquiries.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to enhance service delivery and improve customer experiences.
• Stay informed about industry regulations, trends, and updates to provide accurate assistance.

Requirements