Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role combines operational excellence, clinical trial coordination, and regulatory compliance, playing a key role in ensuring the seamless execution of clinical studies across a global environment. Ideal for a highly organized professional passionate about clinical operations, stakeholder collaboration, and delivering high-quality trial support.

Main Responsibilities:

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main responsibilities:

Location: Remote - EU or East Coast US

Remote | Full-time

Compensation: $80K - $150K

Our client—a leading innovator in fintech, blockchain, cryptography, infrastructure, and security—is seeking an Tech Ops Manager to oversee internal systems and infrastructure for a remote-first, global team building the next generation of core banking systems.

Reporting directly to the Chief Information Security Officer (CISO), this role requires a blend of strategic leadership and hands-on execution. The Tech Ops Manager will ensure the organization maintains a secure and efficient toolset, manages hardware logistics, oversees vendors, and upholds rigorous security and compliance standards. This position collaborates closely with Engineering, Security, and Operations teams to support ongoing international expansion.

Key Responsibilities

At Excelya, driven by Audacity, Care, and Energy, we invite you to join our team as a Vigilance & Compliance Manager. This role focuses on overseeing QA Vigilance & Compliance activities, ensuring regulatory compliance, quality oversight, and continuous improvement across vigilance processes.

As a Compliance & Vigilance Manager you will be responsible to manage the Quality Assurance (QA) Vigilance and Compliance team for the Medical Care.

Your Main responsibilities :

• Lead and manage the QA Vigilance & Compliance team.
• Define and implement quality and compliance requirements across vigilance activities.
• Ensure compliance with applicable regulations, standards, and internal procedures.
• Provide quality oversight and support for vigilance processes and documentation.
• Manage third-party quality activities and coordinate internal and external audits.
• Oversee compliance processes and KPI monitoring for regulatory safety reporting.
• Support regulatory inspections and partner audits (ANSM, FDA, etc.).
• Promote quality culture, continuous improvement, and regulatory intelligence.

Requirements

At Excelya, taking audacious steps is encouraged, so we’re looking for individuals who are ready to grow with us and share our values.  

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market. Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

The Bilingual Client Success Specialist is responsible for working with our newly approved merchants to train and coach them on the Financeit product and to provide customer support for existing merchants primarily in the Quebec market. The mission of this role is to get new merchants ramped up and generating consistent volume while solving loan related issues with existing merchants. 

Sales & Integrations Engineer

Description

Are you passionate about automation, APIs, and building seamless software integrations? Keycafe is looking for a Sales & Integrations Engineer to develop, manage, and scale integrations between our platform and third-party applications. This role is ideal for someone who thrives in a fast-paced, customer-focused environment and enjoys leveraging automation tools to create impactful solutions.

In this role, you'll:

• Design, develop, and maintain integrations using automation platforms like n8n, Pipedream, or similar tools.
• Collaborate with industry teams to understand customer needs and build tailored automation solutions.
• Optimize and scale integrations for performance, efficiency, and reliability.
• Troubleshoot and resolve integration issues to ensure seamless system functionality.
• Stay ahead of new automation technologies and quickly adapt if we transition from n8n to another tool.
• Work closely with stakeholders to identify new integration opportunities and best practices.
• Be a primary French speaking source of contact for our Integrations customers throughout Europe

Why Join Keycafe?

Innovative, fast-growing tech company with a global presence.

Fully remote role with flexible work arrangements.

Opportunity for career growth in a high-impact role.

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market. Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

The Bilingual Merchant Onboarding Specialist supports driving Financeit’s growth, ensuring new merchants are successfully onboarded and actively using our platform to fund financing volume. You’ll be responsible for prospecting and signing up new merchants, guiding them through the approval process, and ensuring all necessary documentation is completed. You’ll also maintain regular communication with merchants to keep them informed and engaged up until their account is onboarded. 

What you'll be doing:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Activities

• Collect and challenge business requirements; document meeting outcomes and key decisions.
• Perform functional and technical testing of the VITRO application
• Conduct data quality control on the VITRO database
• Write and update user documentation (guides, training materials, business rules) in both French and English
• Review and track master data imports in DEV, UAT, and PROD environments
• Ensure functional understanding of in vitro data applications and their integration with the VITRO product
• Validate and monitor links between VITRO and master data/reference systems
• Implement data integrity rules and ensure compliance
• Execute data management decisions and directives defined by the internal data manager
• Collaborate closely with Agile team members and business stakeholders

Requirements

Join Excelya, where Audacity, Care, and Energy define who we are and the way we work.

We foster innovation, collaboration, and continuous growth in a stimulating and dynamic environment.

As an AI Regulatory Consultant, you will play a key role in transforming regulatory intelligence and monitoring activities by identifying opportunities offered by artificial intelligence and emerging technologies to optimize processes, strengthen regulatory foresight, and support strategic decision-making.