Join Excelya, where Audacity, Care, and Energy define who we are and how we work.

We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand. This role is an exciting opportunity to contribute to a dynamic, ambitious team in Clinical Operations. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

• Contribute to RFP, SOW, and IRT risk assessment/mitigation plan.

• Organize kick-off and alignment meetings with stakeholders.

• Define IRT project requirements, data transfer specifications, and communication plan.

• Validate IRT study documents (protocol, plans, manuals) and microplanning. • Coordinate User Acceptance Testing (UAT) and review test plans for patient management.

• Oversee IRT vendor activities, meeting minutes, and issue logs.

• Ensure proper data transfer, reconciliation, and final quality control before IRT closure.

• File IRT study documentation in eTMF and contribute to lessons learned review.

Requirements

About You

At Excelya, taking audacious steps is encouraged, so we’re looking for individuals who are ready to grow with us and share our values.

About the Job

Excelya is on the lookout for a skilled Test Case Designer to join our innovative and dynamic team. This role is crucial in ensuring the quality and reliability of our software products through rigorous testing and validation processes. As part of our company, you will have the opportunity to work with cutting-edge technology and contribute to impactful projects in the healthcare domain.

Your primary responsibility will be to design effective test cases based on requirements and specifications, ensuring that all aspects of the software are thoroughly tested and validated before deployment.

Main Responsibilities

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team within Regulatory Affairs. You will play a key part in ensuring compliance, supporting regulatory strategies, and enabling the successful development and maintenance of innovative health products. You’ll evolve in a stimulating professional environment that encourages personal and intellectual growth.

Main responsibilities :

About the Job

Join Excelya, where Audacity, Care, and Energy define how we support our clients and how we grow together. We believe in building bold solutions and fostering an inclusive environment where collaboration, responsibility, and personal development are central.

This role is an exciting opportunity to join our Clinical Quality Assurance team. As a key contributor, you will ensure that clinical research activities are conducted in full compliance with international regulations, internal standards, and industry best practices. You will help drive continuous improvement, strengthen our quality culture, and support teams through a stimulating and supportive professional environment.

Main Responsibilities:

Mercier Consultancy MD is excited to announce an opening for a Français - Conseiller / Conseillère voyages for Booking.com, offering you the chance to work in the picturesque setting of Greece! We are seeking passionate and dynamic French-speaking travel advisors who are dedicated to providing exceptional service to customers looking to book their dream trips.

Key Responsibilities

• Assist French-speaking customers with their travel inquiries via phone, email, and online chat.
• Provide detailed information about travel options, accommodations, and services offered by Booking.com.
• Help clients with bookings, modifications, and cancellations, ensuring a smooth and enjoyable experience.
• Gather customer feedback and provide insights to improve service quality.
• Collaborate with team members to enhance workflows and customer satisfaction.
• Stay updated on travel trends and Booking.com’s offerings to provide expert advice to clients.

Requirements

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Clinical Operations. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Community Strategy & Operations Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Conduct follow-up calls
• Handle operational conflicts and issues, by investigating and resolving conflicting situations
• Engage top performers to identify best practices and replicate successful methods within the community
• Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
• Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
• Address rule compliance issues, escalating cases when necessary

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for a leading Telecom Company in Greece. This position is perfect for individuals who are passionate about telecommunications and dedicated to delivering exceptional customer service. You will assist clients with their telecom needs and inquiries, providing support in French.

Key Responsibilities

• Address customer inquiries related to telecommunications services, billing, and account management via phone, email, and live chat in French.
• Provide accurate information about available plans, promotions, and device functionalities.
• Assist customers in troubleshooting technical issues and resolving service-related concerns.
• Document customer interactions thoroughly in the CRM system for tracking and follow-up.
• Work collaboratively with technical and sales teams to improve service delivery.
• Stay updated on the latest telecom trends and company offerings to provide informed support to customers.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for French Speaking Customer Service Representatives for a Premium Appliance Company based in Greece. This role is perfect for individuals who are passionate about high-quality home appliances and are dedicated to providing exceptional customer service. As a member of our customer service team, you will assist clients in navigating their inquiries and ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries regarding premium appliances, services, and support via phone, email, and live chat in French.
• Provide detailed information about product features, warranties, and service options.
• Assist customers with product selection, order processing, and tracking shipments.
• Resolve any client issues, complaints, or technical questions swiftly and efficiently.
• Document all customer interactions accurately in the CRM system for follow-up and tracking.
• Collaborate with technical support and sales teams to ensure comprehensive service delivery.
• Stay informed about the latest product developments and trends in the premium appliance market.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Content Moderators who are fluent in French to work in beautiful Greece! This role comes with a fully paid relocation package, making your transition smooth and effortless as you embrace a new adventure in a stunning location. As a Content Moderator, you will be responsible for evaluating user-generated content, ensuring it adheres to community guidelines and helps foster a safe and engaging online environment.

Key Responsibilities

• Moderate and review user-generated content in French to ensure compliance with community standards and guidelines.
• Assess and categorize content accurately according to established policies.
• Identify, report, and manage inappropriate content or user behavior as necessary.
• Provide insights into content trends and user engagement to inform moderation strategies.
• Collaborate with team members to continually improve moderation processes and practices.
• Stay informed on current events and developments that could impact moderation efforts.

Requirements