Mercier Consultancy MD is thrilled to announce a position for French Speaking Customer Service Representatives for Booking.com, within a remote work setting based in Greece. This role is perfect for individuals who are enthusiastic about travel and hospitality and are committed to providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them with their booking inquiries, modifications, and any issues they may encounter.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and modifications via phone, email, and live chat in French.
• Provide customers with information about accommodation options, pricing, and availability.
• Assist customers in navigating the Booking.com platform and resolving any technical issues.
• Resolve customer complaints and inquiries effectively, ensuring a positive experience.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to enhance service quality and address customer needs.
• Keep up-to-date with company policies, promotions, and travel industry trends to deliver accurate information.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for a French Customer Support Representative for a prestigious Jewelry Company, with the flexibility of working remotely from Athens, Greece. This role is perfect for individuals who possess a passion for luxury products and exceptional customer service. You will play a key role in supporting French-speaking clients, ensuring they receive superior assistance and guidance regarding their jewelry inquiries.

Key Responsibilities

• Provide dedicated customer support to French-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries related to jewelry products, orders, and company policies.
• Resolve customer issues and complaints efficiently to maintain high levels of satisfaction.
• Accurately document customer interactions and feedback in our CRM system.
• Collaborate closely with the sales and product teams to ensure exceptional service delivery.
• Stay informed about the latest jewelry trends, collections, and industry developments.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity to work remotely across beautiful Greece with two leading companies, Eneco and Proximus. This role is perfect for individuals who are enthusiastic about customer service and eager to represent renowned brands from the comfort of their own home. In your position, you will engage with customers, provide solutions, and deliver exceptional service to enhance their experiences.

Key Responsibilities

• Manage incoming customer inquiries and provide informative assistance regarding Eneco and Proximus services.
• Guide customers through their questions and concerns, ensuring clear and friendly communication.
• Document interactions accurately in the CRM system for follow-up and service improvement.
• Collaborate effectively with team members to provide comprehensive support and address client needs.
• Stay updated on product knowledge, promotions, and policies to provide accurate information.
• Deliver solutions that enhance customer satisfaction and promote brand loyalty.

Requirements

Mercier Consultancy MD is looking for a dynamic French Speaking Lead Generation Specialist to join our innovative team focused on an exciting online network platform. In this role, you will play a key part in identifying and nurturing potential leads, helping to drive growth and expand our user base. Your ability to connect with prospects and communicate the value of our platform will be essential for success.

Key Responsibilities

• Research and identify potential leads within French-speaking markets to build a robust pipeline of prospects.
• Engage with potential users through various channels, including social media, emails, and phone calls to generate interest.
• Qualify leads by understanding their needs and determining how our platform can address their requirements.
• Maintain accurate records of interactions and progress in our CRM system to ensure a seamless lead management process.
• Collaborate with marketing and sales teams to refine lead generation strategies and enhance outreach efforts.
• Stay informed about industry trends and developments to effectively communicate the benefits of our platform to potential clients.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for French Speakers looking to relocate to Bulgaria! We offer a fully paid relocation package to ensure a smooth transition to your new working environment. As a member of our team, you will join a diverse and vibrant workplace while enjoying all the benefits that Bulgaria has to offer.

What We Offer

• Competitive salary along with additional benefits tailored to support your career growth.
• A fully paid relocation package, including assistance with housing and settling into Bulgaria.
• Opportunities for professional development and career advancement in a dynamic company.
• An engaging work environment with a team that values collaboration and creativity.
• Access to comprehensive training programs to help you succeed in your new role.

Key Responsibilities

• Provide exceptional service and support to French-speaking clients through various communication channels.
• Assist customers with inquiries, issues, and product-related knowledge.
• Document and manage customer interactions effectively through our CRM system.
• Collaborate with internal teams to resolve customer issues and improve service delivery.
• Stay updated on company products and industry trends to provide accurate advice and recommendations.

Requirements

Join Our Team!

Are you fluent in French and looking for an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic French Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, providing you with the chance to immerse yourself in a beautiful culture while making a significant impact in customer service.

Your Role:

• Deliver exceptional customer support to French-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Engage with customers through various communication channels including phone, email, and chat.
• Learn and utilize our client systems to provide outstanding service.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in French (both written and spoken) is essential for effective communication with clients.
• Strong communication skills coupled with a customer-oriented mindset.
• Willingness to learn new tools and technologies suited for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in French and searching for an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic French Speaking Customer Representative.

This position includes the incredible benefit of paid relocation to Greece, allowing you to enjoy a delightful lifestyle while making a significant contribution to our customer service team.

Your Role:

• Provide exceptional customer support to French-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Communicate through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to offer high-quality service.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in French (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Willingness to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and adaptable to a dynamic work environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Mercier Consultancy MD is thrilled to announce exciting French Speaking Customer Service opportunities in beautiful Greece, featuring a fully paid relocation package! This role allows you to advance your career while enjoying the rich culture and stunning landscapes Greece has to offer.

Why Work With Us?

At Mercier Consultancy MD, we are dedicated to fostering a positive and dynamic work environment. As part of our team, you will have the chance to significantly contribute to customer satisfaction and help us maintain our reputation for excellent service.

Key Responsibilities

• Provide high-quality support to French-speaking customers via phone, email, and chat, ensuring professionalism and a warm demeanor in every interaction.
• Assist customers in understanding our products and services, delivering accurate and informative guidance.
• Rapidly address and resolve customer inquiries and complaints to uphold high satisfaction levels.
• Maintain accurate records of customer interactions and conduct follow-ups to ensure their needs are fulfilled.
• Work collaboratively with colleagues and different departments to improve service delivery and customer experience.
• Stay updated on our products and industry trends to provide the best possible support.

Requirements

Commercial Counsel - Blockchain Infrastructure

Location: Remote - Must be in the European Union (remote-first, office optional). France/ Paris or as close as possible, is always preferred.

Compensation: $95K - $140K

Join a stellar team of leaders and experts building the backbone of blockchain wallet infrastructure for the next financial era. We are hiring a Commercial Counsel to own and drive all contract-related legal matters for our platform. Reporting directly to the CEO, you will play a hands-on, critical role in supporting our international growth while ensuring compliance within the fintech and crypto regulatory landscape.

This is a high-autonomy role where you will be directly responsible for accelerating deal flow while protecting the company's interests. You will act as a key partner to our Sales, Product, and Operations teams, responsible for building the scalable legal foundation that supports our expansion across the globe.

Responsibilities:

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

We are seeking a highly motivated and experienced Clinical Research Associate (CRA) Manager to lead our dedicated team of CRAs. In this role, you will be responsible for overseeing clinical trial activities and ensuring compliance with regulatory requirements while fostering a culture of excellence and collaboration within the team.

Main Responsibilities