Are you ready to embark on a new adventure? Mercier Consultancy MD is seeking dynamic French Speaking Contact Center Agents to join our vibrant team in stunning Greece. This is an amazing opportunity complete with fully paid relocation, giving you the chance to experience a new culture while enhancing your career in customer service.

Your Responsibilities:

• Manage incoming customer inquiries through phone, email, and chat.
• Provide exceptional service to a diverse and international customer base.
• Resolve customer issues effectively and ensure a positive experience.
• Accurately log customer interactions in our CRM system.
• Collaborate with team members to maintain high levels of customer satisfaction.
• Stay knowledgeable about our products and services to deliver tailored support.

Requirements

Mercier Consultancy MD is seeking a skilled French Social Media Content Moderator to join our team in Athens. This role is crucial for managing user-generated content across various social media platforms, ensuring a positive and safe environment for our French-speaking community. As a moderator, you will help uphold community standards and engage meaningfully with users.

Key Responsibilities

• Moderate and review social media content in French, ensuring compliance with established community guidelines.
• Interact with users by responding to comments and messages promptly and professionally.
• Identify and report any content that violates guidelines or exhibits inappropriate behavior.
• Analyze content trends and user interactions to provide insights for improving moderation strategies.
• Collaborate with the marketing and social media teams to enhance engagement and content quality.
• Stay updated on current trends in social media and best practices in content moderation.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a French Business Development Representative in Athens! We are looking for a motivated and results-driven individual who is eager to make a significant impact in the French-speaking market. This role involves identifying new business opportunities, building strong client relationships, and contributing to our overall growth strategy.

Key Responsibilities

• Develop and execute strategies to engage and acquire new French-speaking clients.
• Conduct outreach through cold calling, emailing, and networking to generate leads.
• Understand client needs through research and consultations to offer tailored business solutions.
• Maintain comprehensive records of prospects and client interactions within our CRM system.
• Collaborate closely with sales and marketing teams to optimize outreach efforts.
• Stay updated on industry trends and competitor activities to enhance service offerings.
• Meet and exceed monthly sales targets while contributing to team success.

Requirements

VP of Business Development, Africa - Blockchain Wallet Infrastructure

Location: Nigeria or South Africa (Remote-first, Office Optional)

Compensation: $80K - $120K

Join a stellar team of leaders and experts in blockchain technology, cryptography, infrastructure, and security to build the backbone of wallet infrastructure for the next financial era. We are hiring a VP of Business Development to spearhead our regional expansion and establish our company as the trusted partner for financial institutions and fintechs across African markets.

Reporting to the Head of Americas, you will own the go-to-market strategy in Africa, driving revenue, building strategic partnerships, and guiding clients through the deployment of our cutting-edge wallet platform inside their existing systems. This role demands a powerful blend of strategic leadership and hands-on enterprise sales execution.

As the senior representative in Africa, you will blend high-level strategy with execution, focusing on accelerating market penetration and securing complex enterprise accounts.

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to lead the development of safety periodic reports within our dynamic and ambitious Safety team. You will contribute to high-quality pharmacovigilance services while ensuring compliance with industry regulations and standards in a stimulating professional environment.

Main Responsibilities:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced IT Python Software Engineer.

Responsibilities:

Mercier Consultancy MD is pleased to offer an exciting opportunity for a French Customer Support Representative for a prestigious jewelry company, with the flexibility of working remotely from beautiful Greece. In this role, you will be the primary contact for our French-speaking clients, providing exceptional service and assistance related to our exclusive jewelry collections.

Key Responsibilities

• Provide high-quality customer support to French-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding product details, orders, returns, and other service-related issues.
• Resolve customer complaints and issues efficiently, ensuring a delightful customer experience.
• Document all customer interactions thoroughly in our CRM system to support continual service improvement.
• Collaborate with sales and logistics teams to ensure seamless order fulfillment and customer satisfaction.
• Maintain up-to-date knowledge of jewelry products and industry trends to provide informed recommendations.

Requirements

Mercier Consultancy MD is pleased to announce a remote opportunity for a French Customer Advisor specializing in High-End Home Appliances, with the flexibility to work from anywhere in Greece. If you have a keen interest in luxury home products and a passion for delivering outstanding customer service, we would love to hear from you!

Key Responsibilities

• Provide top-tier customer support to French-speaking clients regarding high-end home appliances through phone, email, and chat communications.
• Assist customers with product inquiries, order assistance, and service requests to ensure an exceptional experience.
• Troubleshoot and resolve any issues or concerns customers may have effectively and efficiently.
• Document all customer interactions accurately in our CRM system to maintain comprehensive records.
• Collaborate with internal teams to share customer feedback and improve overall service quality.
• Stay knowledgeable about our product range and industry trends to provide informed advice and support.

Requirements

Mercier Consultancy MD is excited to announce a position for French Support for the Leading Search Engine Machine, offering remote work opportunities from Greece. This role is perfect for individuals who are passionate about technology and customer service, allowing them to assist French-speaking users in navigating and optimizing their experience with our client's search engine products.

Key Responsibilities

• Provide exemplary support to French-speaking users via chat, email, and phone, addressing inquiries and resolving issues related to the search engine.
• Guide customers in understanding the functionalities and features of the search engine machine to enhance their usage.
• Document all interactions and ensure detailed records are maintained for reference and quality assurance.
• Collaborate with technical teams to escalate complex issues and ensure swift resolutions.
• Stay updated on product features, updates, and industry trends to provide informed assistance to users.
• Conduct user training sessions and provide recommendations for optimal use of the search engine machine.

Requirements

Mercier Consultancy MD is seeking a motivated French Sales Development Representative to join our vibrant team in Athens. This role is perfect for individuals who are passionate about sales and are looking to make a significant impact in a fast-paced environment. As a French Sales Development Representative, you will be responsible for generating new business opportunities by engaging with potential clients in the French-speaking market.

Key Responsibilities

• Initiate contact with potential French-speaking clients via phone, email, and social media to create sales opportunities.
• Identify client needs and determine the best solutions to meet those needs.
• Maintain thorough records of interactions and lead progress within our CRM system.
• Coordinate with the sales and marketing teams to optimize outreach and lead generation strategies.
• Stay updated on industry trends and competitive landscape to enhance sales conversations.
• Meet and exceed monthly lead generation and qualification targets to drive the sales pipeline.

Requirements